• The Computer Geek

The Computer Geek

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Overview

The Computer Geek has a rating of 4.8 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. The Computer Geek ranks 1st among Webmasters sites.

  • Service
    10
  • Value
    10
  • Quality
    10
How would you rate The Computer Geek?
Top Positive Review

“Provides an outstanding level of customer service”

Susan W.
2/18/16

While always remaining professional and on task, Rich also presents himself in a friendly manner with a positive attitude. Not only does he offer excellent design capabilities, he also provides an outstanding level of customer service. Sue White AVA Fasteners

Top Critical Review

“My website is being held hostage by this company!”

GiGi G.
10/29/15

Computer Geek host my site, after taking over from the previous host. They bill me every other month for twice what the other host billed me, which was high to begin with. The main and current issue I have with Computer Geek is they never, ever respond to my emails. Since the changeover, I cannot make changes to my site because I get an error message that it's not connecting to the host. Basically after owning my site without issue for 10 years, it is now useless. I have submitted numerous 'tickets' on their site, but get no help and NO RESPONSE. It's like my site is being held hostage. I am now working towards moving my hosting to GoDaddy, but cannot download my site because I can't connect to the host. They are ruining my business and my ability to support myself. They just sit on their asses and take my money and I have no control over anything. I hate Computer Geek, and want out!

Reviews (38)

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computer geek (20)
Thumbnail of user susanw91
1 review
6 helpful votes
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February 18th, 2016

While always remaining professional and on task, Rich also presents himself in a friendly manner with a positive attitude. Not only does he offer excellent design capabilities, he also provides an outstanding level of customer service.

Sue White
AVA Fasteners

Thumbnail of user joelp26
1 review
5 helpful votes
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February 18th, 2016
Verified purchase

Had a great experience with help from Computer Geeks. I was above my pay grade with a PHP update and spent 2 days of wasted time trying to fix the issue but without the knowledge to do it. Matthew was great, solved the problem on the first go and now I have also increased my own knowledge base by seeing the changes he made and where I went wrong. These guys are no prima donna's just hard working and excellent coders. No reinventing the wheel, just solving the problem in the most cost effective and fastest way possible. I recommend them highly and I will use them again without hesitation.

Thumbnail of user lisal160
1 review
2 helpful votes
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March 4th, 2016

When I needed some major changes made to my website, I was hesitant about putting my livelihood in the hands of a total stranger, however, after reading the positive testimonials on your website, I felt comfortable engaging your services. After our first phone conversation, I had total confidence in your capabilities and integrity.

You tackled my punch list with enthusiasm, all the while staying in close communication until the last item was addressed and I was satisfied. Your ability to think outside the box in sourcing solutions resulted in savings of both time and money. I appreciate all the recommendations you made to streamline my websites ease of operation and would not hesitate to recommend you to any web professional. Lastly, I appreciate the way you put customer service above all else - your easy friendly manner gives geek a whole new image.

Many thanks for a job well done - my site looks great!

Lisa Loo
Laughing Lizards

Thumbnail of user dianaw34
1 review
2 helpful votes
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April 19th, 2016
Verified purchase

On Saturday I discovered one of my 6 websites had been hacked and links were leading to porn sites. I was devastated. I found Computer-geek.net online, and filled in a form. This was a weekend, and almost immediately Evan contacted me. His knowledge and professional commitment to get my site cleaned up was reassuring. I have been online since 2002, and have never been hacked before. Rich, the Project Manager, told me this was one of the worst hack sites he has seen. Computer-geek.net has now installed Website Guardian Protection Software and I have full confidence that they are there for me. Now I can do what I love - blogging and posting on my websites - without worrying about the tech stuff that I don't like dealing with. Thanks a Million! With Gratitude, Diana Walker

Thumbnail of user yonil10
1 review
0 helpful votes
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July 28th, 2016
Verified purchase

Rich and Justin really know their stuff. Whenever an unexpected issue comes up, which happens a lot in our business, they fix the issue immediately while providing exceptional customer service. I truly enjoy working with them and I recommend them to everybody that needs help with their website! Way to go guys!

Thumbnail of user andyt34
1 review
1 helpful vote
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March 6th, 2016

I was without a website for two months and had literally exhausted all means of repairing the site. A quick search to website repair brought me in contact with Rich, within minutes my site was up and running. I highly recommend his services.

Andy Taylor
Eastern Valley Landscaping

Thumbnail of user donnah78
1 review
1 helpful vote
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March 14th, 2016

My entire business revolves around my website - and without it I could not exist. Rich built the first page 9 years ago and has been instrumental in my business success. He thinks about my business goals, explains options in terms I can understand and has helped me solve numerous situations with creative cost effective technology. Most important he is reliable, available and I trust him completely with my most important business asset. I always feel that I am a priority. I highly recommend Rich and his team.

Donna Hoffman
Events 19

Service
Value
Quality
Thumbnail of user michaelm394
1 review
1 helpful vote
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March 7th, 2016

After a nasty virus infection, we hired the Computer Geeks to root out the problem and restore functionality to our Joomla based website. They were very professional and the turnaround was excellent. Great Job
I am happy with the site. It was a pleasure doing business with you.

Michael Mueller
Harmony Arcade

Thumbnail of user robertj119
2 reviews
5 helpful votes
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February 20th, 2016
Verified purchase

I found myself stuck with an email response form issue on a clients website. These guys spoke to me over the phone and quoted me a price. Happily, they stayed within the initial quote and fixed my problem. If I ever need help again they will be the first ones I call.

Thumbnail of user adams206
1 review
2 helpful votes
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June 12th, 2016
Verified purchase

I was hacked and Rich saved me. It was a terrible experience, as is always the case when you deal with some pointless, yet malevolent malware created by some greasy faced kid living in his grandmothers basement. My host immediately took my site down, and was trying to charge me 500 to clean it so it can be opened again. Bull$#*!. Rich did it for much cheaper and also stuck around after the fact, helping really polish it off, making sure my site had regenerated into its fresh immunity. All in all, I don't know what I would do without his help. My entire business is my site. He had it up and running the same day of the hack. Five star service for sure! Highly recommended.

Thumbnail of user ericb124
1 review
0 helpful votes
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July 28th, 2016
Verified purchase

Called Rich one morning to have my website fixed since it was hacked. I must say he really knows what he is doing in no time at all my site was back on line all malware removed and my web site updated and protected to prevent any future hacks. Thanks Rich you are a true professional! I would highly recommend using this service. Actually wish more companies delivered a service as quickly and efficiently.

Thumbnail of user stevenm132
1 review
0 helpful votes
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March 8th, 2016

I have used several other developers to get my website up and running. I was frustrated and tired of web developers taking my money with no results! I found Rich and that all turned around. Rich was very professional, responsive and met the deadline he said he would. Rich was able to complete my website when no other developers could. In my opinion Rich is one of the most creditable developers out there. Rich is honest, dependable, easy to deal with and easy to get a hold of when you have a problem. It is very refreshing to find a web developer that has a high degree of integrity, ethics, knowledge, and professionalism, as Rich has. I would highly recommend Rich at the Computer Geek. I just wanted to say thank you Rich for your great job.

Steven McNally
Mcnally Store

Thumbnail of user benk49
1 review
3 helpful votes
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February 21st, 2016

Thanks for the excellent programming work you did for our site. I'm really impressed by how quickly you finished our project. I'll be sure to contact you again if another programming need comes up. I'll also recommend you to anyone who asks me about a good programmer.

Ben Kim
drbenkim.com

Service
Value
Quality
Thumbnail of user judithc16
1 review
7 helpful votes
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February 17th, 2016

I have used The Computer Geek for many years for website design and hosting, as well as for cybersecurity. Like any other company, you get what you pay for. There may be some companies that are cheaper, but what's important to me is ability and availability. If I have a problem I need someone who will respond promptly and fix the problem and I get that with The Computer Geek. It's rare in this day and age to find companies who deliver what they promise, and when you find one you treasure them. Anyone in business knows there are some people you can never satisfy, no matter what you do or say, but I would have to say The Computer Geek tries harder than most... and I'm not easy to please!

Service
Value
Quality
Thumbnail of user thomass146
1 review
3 helpful votes
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February 21st, 2016

We'd like to extend our appreciation to Richard and Anna for the outstanding work they did creating a new ecommerce site for our business. When we realized that a "cookie-cutter" ecommerce site would not be sufficient for our needs, and the time and expertise required to customize a site was beyond my capabilities, we enlisted The Computer Geek to create a completely new website. The Computer Geek team communicated very well, listening to our needs, anticipating problems, and making helpful and cost-saving suggestions that helped our ecommerce business grow. Richard used his programming knowledge and skill to create a powerful ecommerce site that our business can be proud of.

Thumbnail of user gawayy
1 review
1 helpful vote
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May 30th, 2016
Verified purchase

What started out as a shot in the dark in picking a web programmer ended up being a bull's-eye when I found Rich at The Computer Geek. He understood my MySQL/database project from the start. Rich was also up-front about pricing (very affordable) and what the costs would allow for. As the project evolved, he stayed in good communication about its progress and suggested alternative solutions when needed to remain within the original budget. Honest, knowledgeable, accessible and professional. I'll be back for my programming needs and would recommend them to others.

The Poker Resource
Gaway Young

Thumbnail of user karenw141
1 review
1 helpful vote
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May 27th, 2016

The Computer Geek was awesome to work with! Despite the fact that they were several time zones away, they always answered our questions promptly. We were extremely happy with the quality of their work, the end result, and the speed with which they accomplished it.

After approaching half a dozen web designers that either couldn't do what we wanted, wanted to charge us an outrageous amount of money, or were going to take several months to have our site up and running,

The Computer Geek found ways to make it all work at a price that we could afford. I cannot recommend them highly enough.

Fresa Tees
Karen Wilson

Service
Value
Quality
Thumbnail of user barbm18
1 review
1 helpful vote
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March 13th, 2016

I want to thank you for all you've done, and for going the extra mile and making it a pleasant and non-threatening experience. You're patience at explaining things to a non-techie like myself has really been appreciated. I will definitely recommend your company to others and would be happy to provide a written reference if you'd like.

Barb McEachern
Good Life Supplements

Thumbnail of user kevinc152
1 review
0 helpful votes
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June 25th, 2016
Verified purchase

I was notified by my web hosting service that they had deactivated my website due to the presence of malware. I contacted Rich, described my issue (via online chat. Made it very easy), and within the first 30 minutes, i received a quote, and within 2 hours, my website was back up, with all issues resolved, and at a very reasonable price.

I highly recommend, and plan to utilize Computer-geek in the future.

Thumbnail of user yokor
1 review
3 helpful votes
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February 22nd, 2016

Rich, Thank you very much for all your help. It's been a pleasure to be able to work with you. You are truly a wonderful person to work with and an excellent programmer. Looking forward to working with you again.

Yoko Reynolds

Service
Value
Quality
Thumbnail of user larrym78
1 review
5 helpful votes
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February 19th, 2016
Verified purchase

I began building a website with no idea of how to do it and this problem led me to The Computer Geek. It was one of the best things to happen to me. Rich took the lead guiding the process on what was needed and when it was needed. Most of the time he was far ahead of me in the process often making suggestions on how best to proceed with the website and my product. The quality of the work he provided was outstanding and the support even better. The support after the website was up and running was excellent and any time we had to make any adjustments to the website they were quickly and efficiently implemented. When I paid my final invoice, I was so happy with the product that I received, the timeliness, and the quality, I paid him a bonus. I was and am that happy about it. I welcome any inquires from anyone about The Computer Geek

Larry Magnus
Roulette Masters

Service
Value
Quality
Thumbnail of user danielm228
1 review
0 helpful votes
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March 9th, 2016

Our website was regularly hacked by taggers. Some of these hackers would tamper with redirecting our information. Some it seems would just leave there signature for other hackers that followed to see that they already conquered our site. Finally, some hacker messed about where we could not even access our site. Ugh! Within minutes of contacting the Computer Geek, they secured our website from all hackers. All is well. Thanks Rich

Daniel Morvec
Stupid Iotic

Thumbnail of user timothyh50
1 review
0 helpful votes
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March 8th, 2016
Verified purchase

I had website builder working on my new site for 3 weeks, at the end of 3 weeks I didnot have a completed website, I contacted the computer geek, within a week of working with me I now have a website.

The service was excellent and very professional.

Thumbnail of user rohinis
1 review
2 helpful votes
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March 5th, 2016

I'm sure you have heard this before but let me tell you again! You are a Genius!
Thanks a ton for fixing up the site. It is super easy to update. And I only have you to Thank!

Thank You!
Rohini Swamy
Arizona Traders

Thumbnail of user dawniu
1 review
1 helpful vote
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May 26th, 2016

The Computer Geek is the best there is in all ways he is technically sound, efficient, professional and fun to work with.

The site that Rich produced is perfect for us. He made it very easy for someone with no technical knowledge to understand what we needed and why. He always had just the right way to accomplish things at costs that were reasonable for the concept.

You will find that your choosing to use the Computer Geek was a great decision. You will get a product with which you will be delighted at a reasonable cost and you will have a great experience.

Tribal Arts Zion
Dawni Udall

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From the business

The Computer Geek is a full service web development company comprised of highly skilled and experienced programmers, designers, site security technicians and internet marketing consultants. Whatever your online product, service, or interest, we can help... there isn't anything web-related we can't do!

We provide services in custom web design, web development, website maintenance / troubleshooting / repair, and ecommerce applications.

We also offer top-of-the-line website hosting (Cloud Servers), Search Engine Optimization & marketing, and specially developed innovative security software to protect your website from hackers.

We are known for our stellar customer service with representatives that are approachable and easy to talk to.

Company Representative

Thumbnail of user richa2195
Rich A.

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4.8
38 reviews
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