• Computers 4 Less

Computers 4 Less

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Overview

Computers 4 Less has a rating of 4.3 stars from 81 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Computers 4 Less most frequently mention customer service. Computers 4 Less ranks 11th among Computer sites.

  • Service
    12
  • Value
    14
  • Shipping
    13
  • Returns
    9
  • Quality
    14

This company does not typically respond to reviews

Positive reviews (last 12 months): 70.6%
Positive
12
Neutral
1
Negative
4
How would you rate Computers 4 Less?
Top Positive Review

“Great Product, Great Price”

Judith R.
8/26/24

I would definitely recommend this company to anyone. I got my product two days prior to what was quoted and I am thrilled with the product. Although it was refurbished, it looked brand new and had all of the software needed to start school. The payment option( Afterpay) definitely helped me make my decision.

Top Critical Review

“Very disapppointed”

CONSTANCE M.
8/1/24

I did not get all the items that I ordered. I am still waiting to receive the mouse for my computer. I wrote back and have not heard anything.

Reviews (81)

Rating

Timeframe

Other

Thumbnail of user judithr990
Virginia
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

I would definitely recommend this company to anyone. I got my product two days prior to what was quoted and I am thrilled with the product. Although it was refurbished, it looked brand new and had all of the software needed to start school. The payment option( Afterpay) definitely helped me make my decision.

Thumbnail of user constancem328
New York
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

I did not get all the items that I ordered. I am still waiting to receive the mouse for my computer. I wrote back and have not heard anything.

Thumbnail of user phillipg417
Michigan
1 review
2 helpful votes
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September 25th, 2024
Verified purchase

I needed a basic and economically value laptop in a pinch and it was delivered and ahead of time!

Thumbnail of user carolynj741
Mississippi
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

The package was delivered on time and matched the description given.

Thumbnail of user coys48
Pennsylvania
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Received my order on time and have been pleased. Very well put together unit. Would not hesitate to order again.

Thumbnail of user sandyg523
Florida
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I bought a laptop and it arrived defective and they still give me a response with a solution

Thumbnail of user danielled1129
Georgia
1 review
3 helpful votes
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June 10th, 2024
Verified purchase

My purchase from Computes 4 Less exceeded expectations of quality and delivery time.

Service
Value
Shipping
Quality
Thumbnail of user danielh3242
Oklahoma
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

It was great. My new PC was reasonably priced. It is in excellent condition and has new features that truly impressed me. It works well for me. Just what I needed in a laptop. I did not have to wait long for it to come in, either. I am very impressed with the service and would highly recommend this service to others.

Thumbnail of user renal48
Texas
1 review
2 helpful votes
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April 23rd, 2024
Verified purchase

Awesome Experience! Fast and easy. Thank you. I am not a techie person so I have a lot to learn. I would definitely use this company again

Thumbnail of user rebeccam2902
New York
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

The laptop came very quickly, which I was very happy about. But my experience with the actual laptop in IRL is definitely less than. It crashes A LOT. And that's once I can actually get it to turn on... there's a lot of turning it on, getting a flashing orange indicator light, turning it off again, trying to turn it on, getting the flashing orange, rinse and repeat until it finally decides to turn on... though I often need to hit the F2 key to actually start using it. Lately it's been crashing in the middle of use on top of that, and then today is just basically been crashing and forcing restarts every 5-10 minutes and is essentially unusable.

Thumbnail of user briannac225
California
1 review
1 helpful vote
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January 13th, 2024
Verified purchase

I've only had the laptop for a day but so far so good. No hiccups have happened. I was nervous about how legit everything would be but it was an overall great experience with purchasing it and receiving the computer. If everything goes well, I'll be purchasing again.

Thumbnail of user michaelc7285
New York
1 review
4 helpful votes
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September 5th, 2022
Verified purchase

Ordered a computer from them, I don't know if you can't request other forms of video card, so make sure you have a vga cable. The product came in well packaged despite the postal services attempts to break it. Would purchase from again! Very happy with what I received

Thumbnail of user tyronei10
California
2 reviews
1 helpful vote
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January 28th, 2022
Verified purchase

Purchased this laptop for my daughter. Didn't realize these computers were "used", not refurbished! Yes, these are used computers and nothing about them screamed refurbished. When you purchase something refurbished, it's like new. You're not supposed to see anyone else's nastiness or dirty palm prints all over it. You're supposed to get it in some safe packaging, not just a bunch of plastic wrap and the laptop itself inside and old USPS mailing bag! FAR from refurbished, let me tell you. These are used! Mine was also cracked, which is why it's going back for a refund! Never again!

Thumbnail of user scotto69
Scott O. – Computers 4 Less Rep

This is the first that I've heard about this. I'm sorry, but I'm not sure about your impression of the word refurbished. A refurbished computer is a used computer that has been restored and diagnosed by a professional, with any found issues repaired. Technically, I assure you, none of my computers have "someone else's nastiness" on them. I'm not sure what you would be referring to, but I certainly clean every laptop that I send out. The laptop was shipped in safe packaging. I use standard packaging material and it was definitely not in an old USPS mailing bag. I guess you can't please them all, but I will continue to attempt to do so.

Thumbnail of user chrisl2186
Georgia
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

I am mostly satisfied. On the plus side, they added software to my refurbished Dell 5400 that I requested. The computer was boxed properly and shipped promptly — I received it before the estimated delivery date. On the negative side, I requested Windows 11 Pro and got 10 Pro. Also, I did price comparisons 'after' my purchase and noticed that I could have bought a refurbished 5400—with more SSD storage, more RAM—from a couple of retailers for less money. I'll probably buy from this company again, but I will shop around for a better price first. Maybe they deserve 4 stars? My experience was more positive than negative.

Thumbnail of user brandond1027
Ohio
1 review
1 helpful vote
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November 23rd, 2023
Verified purchase

I ordered a laptop for my business. It never shipped after a tracking number was provided. I inquired about the order a week later and my order was cancelled and refunded. There was no communication as to why. I was looking forward to receiving this order and had fully intended on purchasing more for my healthcare practice.

Thumbnail of user philv24
Wisconsin
1 review
1 helpful vote
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May 21st, 2019
Verified purchase

Bought a refurbished older Dell Laptop with a new SSHD and Win 10 pro installed. Unit is in good condition, works nice so far.
Scott was easy to work with & answered all my questions.
Am pleasantly pleased with my purchase.

Thumbnail of user patm1045
North Carolina
2 reviews
3 helpful votes
  • Send Message
January 14th, 2023
Verified purchase

This is the second computer I've bought from Scott. That should really say it all, but I'll add a few reasons to buy from Computers 4 Less.
1. Top rating with BBB
2. Custom computers at great prices
3. Fast build and shipping
4. Great communication

Buy with confidence.

Value
Shipping
Quality
Thumbnail of user cg707
Florida
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Fast shipping, great care taken in packaging, they even included a return sleeve if needed.

Thumbnail of user micheles1045
Ohio
1 review
1 helpful vote
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March 26th, 2022

Got my computer very fast, was in decent shape outside but did not work. Have tried three times to get a refund with no response. This was an emergency but because I needed a computer with Win 10 to complete a class. I missed my deadline for my class and have to Reschedule and pay to take the test again and have a $342 computer delivered that never worked and no responses from Computers 4 Less.

Thumbnail of user scotto69
Scott O. – Computers 4 Less Rep

Ma'am, you immediately opened a payment dispute with Paypal. You are trying to get a refund with no return or attempt at a resolution. I have emailed the provided email address multiple times with no response and there was no phone number provided. If you need to return the laptop, please contact me or just send it back to the return address.

Thumbnail of user maxineg92
Indiana
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Actually I lucked up, coming across this site. I was looking for something else.The next day I was back on the site,taking a good look at what computers 4 less site had to offer.I must say, I'm loving my choice.It was packaged great and I received it earlier then I expected. O" I forgot to tell you about how good it looked.

Thumbnail of user francesb487
Texas
1 review
2 helpful votes
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April 19th, 2022

I bought a laptop with wireless connection capabilities. It showed that my internet was fine but comes back with a message that says the PC isn't set up to connect automatically to the internet. Selecting "Apply this fix" returns a message that it is not able to connect. I've called and left messages but they never answer or reply.

Value
Shipping
Quality
Thumbnail of user michellel1794
Tennessee
2 reviews
1 helpful vote
  • Send Message
March 16th, 2022

I have been using Scott for years, he has always fixed everything in a timely manner and never over charges. I would definitely recommend and he is and always will be our computer man for repairs. Ty for being honest and always trying ur best to make me a happy customer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickil5
Washington
1 review
3 helpful votes
  • Send Message
November 28th, 2019
Verified purchase

Had a glitch in the delivery time, Scott refunded the difference between what I paid for and when the post office delivered.

Very satisfied with the computer, works beautifully and is in great shape.

Thank you!

Thumbnail of user kimj238
Illinois
2 reviews
5 helpful votes
  • Send Message
June 27th, 2023

I purchased this laptop two months ago, this is the second time it has broke down, I sent it out once to be fixed. Now it's not working again. I can't do my homework. I want my money back on this crap.

Thumbnail of user dannyt285
South Carolina
1 review
1 helpful vote
  • Send Message
January 13th, 2022
Verified purchase

I bought the laptop for my girlfriend. I chose 1 day delivery. It didn't arrive until 5 days later. If it wasn't a gift, that would be fine. The information on the website needs to be accurate. I turned on the computer; the startup is slow. Then again, it was what I expected. Kind of.

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Thumbnail of user scotto69
Scott O.
Typically does not respond to reviews

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4.3
81 reviews
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