Concorde Van Lines

Quoted $6,9xx. 00 to move us and then when movers showed up they reduced the square footage to 1/2 the quoted space on truck and tried to more then double the cost to nearly $16k to move and when we refused to agree they ordered the truck to leave stranding our move and are trying to steal our $4k deposit that they refuse to return.

They are bait and switch business and their positive reviews are self created obviously.

Do not believe them or their quotes, we are suing them and reporting them to every agency that governs the industry. DO NOT TRUST THIS Company with your money of possessions. '' PLEASE HEAR OUR WARNINGS IN THESE REVIEWS & WARNINGS.

ALSO LOOKS LIKE THEY CHANGE THIER NAME OFTEN TO HIDE THEIR THEFT FROM TRUSTING PEOPLE LIKE YOU AND ME..

Quality moving outfit. Gave a good tip; they were fast, courteous and thorough. Hard to beat. You will be happy you went with this business.

Was not friendly in speech or manner. Just hung up on me when he heard it was a small load. Jerk, will never contact this company again!

They had a great game plan, and everything went well! Very organized and efficient! Thank you, guys! We appreciate the excellent customer service

They were great! Very friendly, quick, and professional. My apartment moved in three-hours. Much kudos to them! No damages to anything.

Concorde Van Lines was excellent. Surely recommended! Mike and his team were professional and experts throughout the whole process.

These movers are savage. They loaded an entire four-bedroom house, and it was only four of them! We gave them a great tip. Highly recommend them!

I've done 3 long distance moves in the past and have never had an experience this horrific. Below are all the things that went wrong:

1) They doubled the price of the move on me day of after already loading up the truck. This is all despite the fact that i gave them an itemized list of all the things I'd be moving with standard measurements of objects (e.g. Queen sized bed, 3-seater couch).
2) They said they'd be putting my stuff into long term storage for me, but day of they showed up and said that wasn't available. I had to scramble, with movers there, to find an alternative solution.
3) They told me they would take a video of all my items for insurance purposes and offer me additional insurance options upon pickup. This never happened. After seeing them break the frame of a mirror, I asked about the additional insurance, and they said "this option isn't available for you."
4) Customer service has absolutely lovely people working for them but you'll have to call 5-6 times before they pick up and they don't respond to voicemails (email is a 50/50 shot). So if something goes wrong (like it did for me), don't expect any support. The sales contacts are extremely responsive, so don't be fooled when you're signing your contract into thinking it'll stay that way after you sign!
5) Because i had to find a separate long term storage facility, I'll have to pay for movers AGAIN when I eventually find an apartment. This effectively triples the initial price quoted to me in conjunction with the initial pickup doubling.

I'm actively trying to get reimbursed for a portion of the tripled-cost but have low hopes based on my experience thus far. I'll be sure to post an update if they make things right, but for the love of god based on my experience thus far please do not use Concorde Van Lines.

We were delighted with the entire team, how they all communicated, and the professionalism and understanding of our concerns. I recommend using them.

The drivers exhorted $6500. 00 after she loaded her stuff. Now were trying to keep her from committing suicide she is so upset.