Concorde Van Lines

I would recommend Concorde Van Lines for any move! We had a fantastic time, and it made my move stress-free. Couldn't ask for more.

These guys are professional, fast, and just plain lovely. I have never rated anything online, but these guys deserve the accolades.

Mike and his crew are the most effective and efficient crew I have ever worked with. He is truly impressive.

I was pleased. The packers in IL did overstuff boxes. They even wrapped paper towels. Every other part of the move was flawless.

They arrived promptly and moved my stuff with ease and careful attention. They just make it stress-free, plain, and simple. Thanks for your help!

We had excellent service. On-time arrival and very professional. I would use their service anytime I ever move again.

Matthew, the brothers, were very professional and helpful. Packed my stuff very safely and securely and was a pleasure to work with.

The best team! Very professional, worth the cost, and would recommend them. Chris team was very attentive and made me feel cared for! Thank you!

I can't say much about these guys. They are FANTASTIC. They know how to handle everything. I will recommend them to all!

They say they record their calls so they should have our convo - called Concorde and got a service estimate setup through them - Jason was our rep and he put me on hold to talk with his driver at this desk to confirm the price of the move. We gave them specific dimensions of all our things and the amount of boxes and also let them know we'd need our stuff on 6/10 as we'd be staying in a hotel for 10 ish days. They said that's not problem to get our things delivered then since they would be holding our stuff.
We called back in to update what boxes we had and to also let them know there was possibly going to be more items than originally planned - they sent an updated service estimate and it barley rose the price and we felt confident and comfortable about not canceling in our 48-72 hour window as the bigger items we added only raised our price by like 50-70 dollars which was very doable.

On the day of the move a completely different company showed up that didn't know Jason - Jason told us he spoke directly with his driver to confirm the contract and price since it was a little bit on the lower end but they wanted to get us a deal. Our price went from a total of 1900 to almost 3300 and we were told we'd have to pay some 2200 for them to do the pickup. The moving company that came out said Concorde LIED about what they said to us which is caught on the video. This happened on memorial day so I was not able to get in touch with jason or customer service when I called to see what was up and jason was not helpful at all as you can see in the text. Our bank said if we want our deposit back we'd have to take them to small claims court as they told us it would be considered fraud but they cannot help as it was an electronic check.

Here is the text albums between Jason and I who was our customer rep: https://imgur.com/a/SRVvDlX
Here are the videos of the moving company they sent out that called them liars: https://imgur.com/a/DX0AOhM