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Concorde Van Lines

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Pennsylvania
1 review
0 helpful votes
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I contacted Concorde for my move. They estimated my stuff by cubic inches never coming out to look at it. Donnie McLaughlin took care of this so called move. He didn't bother to tell me it would be subbed out to Panther Moving Co. Donnie's so called estimate was 5,100. I forgot I had a washer dryer and small fridge to add on. It went up to 6100. So I sold them and called them back and it was still 6,100. Then Panther moving showed up. The cubic Concorde estimated was 916. The movers got there and it went up to 7,995. I had already rented a place it Pa. I was in Texas. So they packed it up and took off. After Panther moving company loaded then unloaded them loaded and again unloaded and loaded my stuff was over 3 weeks late from the time they told me it would be there. So the driver shows up and states he couldn't get it unloaded because his 2 helpers were not going to show up. So I had to get workers for him. They unloaded the truck and almost everything I had was destroyed. They even broke a Tupperware tot. Kitchen table with deep scratches and 3 out of 6 chairs broke. I mean broke beyond repair. I had a new TV stand still in the box with gouge marks on the front face. I was in a box from the factory mind you. So I called concord when Panther had risen the price and they said they would look at the bill of lading and take some money off the price they charged me. Still nothing and they state they still have not got the bill of lading. So this company is not the company to have anything ever moved. The lies both places told me make me sick. Now Concorde and panther told me to use my insurance I took out for the move. The insurance company makes it impossible to fill out the forms. They say yo take a picture of the marking labels when the driver did that and took them. You can't win with these pricks. Good luck if you use this place.

Date of experience: July 21, 2022

Overview

Concorde Van Lines has a rating of 4.5 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Concorde Van Lines most frequently mention excellent service and new home. Concorde Van Lines ranks 2nd among Moving Service sites.

service
191
value
188
shipping
185
returns
179
quality
186