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    Connections Academy

Connections Academy

Corporate Values

Overview

Connections Academy has a rating of 3.3 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Connections Academy most frequently mention public school, field trips, and live lessons. Connections Academy ranks 270th among Education sites.

  • Service
    56
  • Value
    49
  • Quality
    52

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 92.3%
Positive
84
Neutral
1
Negative
6
View ratings trends
11
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How would you rate Connections Academy?
Business's Favorite Review

“Convenient, organized, prompt, reliable & friendly”

Martha F.
3/20/24

Best choice for our daughter, other than a charter school. Questions we had were all answered. Enrollment was easy. Teachers & Counselors are great to work with.The website for parents & guardians is easy to use. Our daughter is very happy choosing this school. Extra curricular activities outside the school have been creative. The variety of clubs vary & lots to choose from. Thank you for providing tjis online school service!

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Top Positive Review

“Happy with Connections Academy Education”

Izadora M.
3/20/24

I am a mother of two Autistic children. Connections Academy has not only been accommodating and patient during this difficult, yet exciting adventure. They've gone above and beyond at every chance possible to help us attain the foundation for a strong and hopeful future for our entire family. Thank you to the teachers and staff as well as the tech department for giving us your best efforts day after day.

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Reviews (529)

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Reviews that mention popular keywords

connections academy (191) field trips (32) school work (19) school year (36)
Thumbnail of user mistyh226
Tennessee
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

My daughter started school at Connections Academy in January. Been an awesome change for my daughter and I. She enjoys school a lot more and she actually LIKES HOMEWORK... THIS IS THE BEST.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Misty, We're thrilled to hear that your daughter is enjoying school now! Thank you for leaving your review! ~Alexis

Thumbnail of user ianb342
Massachusetts
1 review
6 helpful votes
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December 30th, 2019

My son has been in this school for 2 years. Both years of hell. We thought by putting our son in an online school it would be great seiing as you can do everything on your own schedule. Which is not how it is. You are on their schedule He has an I. E. P. Which they could care less about. They do not honor it. He has ADHD. PTSD. And has always been in a SPED classroom. When we enrolled him, they said that the school has no problem with children witgh IEP's and SPED. They have held our son at the same standards as an honor student. He has no Idea what he is doing in algebra or chemistry. Basically F's down the line. When having meetings with the teachers. They tell us that they might call truancy in my city because he doesnt go to live lessons all the time. He takes meds that make him wake up late. They dont care about kids. They wont make modifications for your kid. The only reason we are still in this godforsaken place is we live in the city and the schools are real bad. So we are stuck til then. Run as fast as you can from tecca.

Thumbnail of user cherylh1315
Mississippi
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

Wonderful school and staff very highly recommend. They care about your kid's future. My kids been going here for several years and they loved it.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Cheryl, Thank you so much for leaving this review! We love to hear that our teachers are having a positive impact on their students' lives. We hope your kids continue to excel here! ~Alexis

Thumbnail of user davidp2287
Washington
1 review
6 helpful votes
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September 13th, 2020

We enrolled our 6th and 7th grader for the 2020-2021 year. Customer service signing up was a huge challenge due to demand, I have close to 30 hours into a straight forward enrollment and over 6 hours of cumulative time on hold. Instruction is extremely fragmented. My online bachelors degree program was easier to navigate and locate information on. The curriculum doesn't necessarily follow the teachers instruction and students need to read the assignment in the lesson then sometimes refer to a bulletin board or email to get the final instructions which sometimes conflicts with the lesson. Students also cannot fill out lesson templates online, they need to download and save them, then attach or upload the completed version to their teacher. Sometimes they attach and sometimes upload, this depends on the teacher and leads to failed assignments because of upload or submission errors. My kids have been very discouraged these first weeks. So far the teachers have been good at getting these errors sorted out but this has taken hours of extra time. Some teachers use Microsoft products some use Google, there is no consistency and you must use your own accounts as there are no linked accounts to the school. On average I am receiving 10-12 emails per day, and the information from teachers and admin is fragmented. I spend about 2 hours a day in emails and review and we have hired a tutor to help out 5 hours day to assist them in navigating the software. There is virtually no interaction or instruction with the teachers. Most of the lessons are recorded and students cannot interact or ask questions. Communication is primarily through email which is ineffective. The platform is just a mess, it is like trying to work with Windows 95 in modern day. The supporting tech is at least 5-7 years behind the UI and integration you might expect in modern software. I strongly suggest you go elsewhere.

Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

Thank you for taking the time to leave your feedback. I apologize for the delay in responding. The enrollment experience was longer for some families this year due to the huge demand for online school brought on by the pandemic. I regret that we couldn’t offer a speedier enrollment solution for you, and I am sorry that your school year has gotten off to a bumpy start. I would like to put you in touch with someone at the school who can talk with you about your concerns. Can you send me an email at community@connectionsacademy.com so I can locate your account and get you connected with the right person? I also encourage you or your students to reach out to your teachers via phone, webmail or the LiveLesson classroom any time you need support with self-guided lessons. Teachers are available to help every school day – not just on the days when there is a scheduled LiveLesson session. Please feel free to send me an email at the above address if I can help in any other way. ~Kim

Thumbnail of user paulettet72
Florida
2 reviews
0 helpful votes
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March 14th, 2023
Verified purchase

Teachers were always there to support and the lessons they do everyday were easy to follow with very interactive activities.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Paulette, Our teachers are the cornerstone of our schools, and we love to hear that they have made an impact on your students' lives. Thank you for leaving your review! ~Alexis

Thumbnail of user ivaniaa3
California
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

Very good, the teachers are very kind. And my daughter has more time to do different activities besides the school.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Ivania, We're glad to hear that your daughter is able to take advantage of our flexibility to allow her to spend time doing what she wants to do! ~Alexis

Thumbnail of user donovanv6
Oregon
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

As I said great staff the star of the staff is Dorothy Larson they need more just like not only is she my son's teacher but now our family friend!

Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

HI Donovan. Thanks for the shout out to Dorothy! We

Thumbnail of user debbiec1163
Texas
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

With multiple students, it would be very helpful if correspondence reflected which child it is for. I get so many, and never know who it is for.

* Connections Academy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Debbie, We're sorry to hear that our communication hasn't been clear! Can you please email us at community@connectionsacademy.com with more details so we can have someone from the school reach out? I tried to connect with you privately but did not hear back. Thank you! ~Alexis

Thumbnail of user jills29
Utah
2 reviews
28 helpful votes
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June 26th, 2014

I absolutely love this school. My daughter had a biology teacher at her traditional high school who was not a good fit for her. While I would normally force her to work it out with the teacher, in this instance it wasn't worth the anxiety.

I pulled her out of that class only and enrolled her at CA. Her new Biology teacher was interested in her as a learner, was willing to individualize the curriculum needs to include what she had missed in traditional school, and was a complete professional, keeping in touch with both my daughter and myself as her learning coach.

I understand the frustration that a student might feel if they think they can work at their own pace, but it simply is only true to a point. If the school year ends on June 4, the student HAS to be done by June 4! I'm not sure why they would think that "at your own pace" means you can take as long as you want to. My daughter traveled a bit and missed about a week of school, but because she had worked ahead, she didn't fall terribly far behind. She was able to complete her late lessons at her own pace (again, within reason) to catch up and finish the class on time.

My daughter gets A's, B's and C's in traditional school and as expected, earned a B in Connections Biology. More importantly, she learned a LOT more than she would have with her traditional teacher.

IF you are willing to take personal responsibility for your education as a student, and if you are a good reader and have a good support system at home, this could very well be a GREAT opportunity for you. Parents: Keep in mind that you are expected to partner with your child's teachers as a learning coach to help keep them on track. If you don't have time to monitor each day what they are doing and where they are going on the computer, then this is probably not a good option for you!

Thumbnail of user cynthiafemalew
Alabama
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

It's a great experience. We have enjoyed the Connections academy experience and would recommend the program to anyone.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Thank you for the recommendation, Cynthia! ~Alexis

Thumbnail of user tammyb1337
Colorado
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

This is our first year at connections Academy and we love that our daughter is above to get an education and still do what she love to do(dance)

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Tammy, We love to hear that our students are able to pursue their passions while enrolled at our schools! ~Alexis

Thumbnail of user gisellek15
Michigan
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Excellent Teachers, always there to help when needed. Excellent learning platform. Just an all around excellent school.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Thank you for the 5-star rating, Giselle! ~Alexis

Thumbnail of user anastasiad22
New Mexico
1 review
3 helpful votes
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October 9th, 2019

I'm a student at Connections academy and it's my first year and it's honestly great! I'm passing all my classes and the teachers are very helpful

Thumbnail of user edelmirac7
Texas
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

This is a great school for children that have medical issues. The school is awesome the teacher are great and very understanding.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Edelmira, We're glad to hear that you've found a school that can accommodate the needs of your family. Thank you for taking the time to leave your review! ~Alexis

Thumbnail of user tresas10
Idaho
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

The staff goes above and beyond to help the students. They are always there to provide support and encouragement.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Tresa, We are so happy to hear that our teachers have been able to support and encourage your students. Thank you for taking the time to leave your review! ~Alexis

Thumbnail of user devins63
Texas
1 review
10 helpful votes
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December 21st, 2018

It gives you to many work and not enough help. My student has been mentaly abused by many teachers. Do not try this schook

Thumbnail of user rachelw1059
Arkansas
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

We are so thankfully to have found Connections Academy. Such a wonderful school experience. Our child has succeeded academically.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Rachel, We're thrilled to hear your child is succeeding academically! ~Alexis

Thumbnail of user tiffanyb87
Arizona
1 review
11 helpful votes
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November 2nd, 2017

Entirely too much work to get through on a daily basis. You are always rushed and I do not feel like my daughter is learning anything.

Thumbnail of user maureeni38
Massachusetts
1 review
0 helpful votes
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February 22nd, 2023

This is our second year and could not be happier! Curriculum so organized, teachers Simply phenomenal! Best educational decision!

Location: TEC Connections Academy Commonwealth Virtual School

Service
Value
Quality
Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Maureen, Thank you for sharing your review! We are thrilled to hear that you have had such a positive experience with our school! ~Alexis

Thumbnail of user jeannineh109
Massachusetts
1 review
2 helpful votes
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April 11th, 2023
Verified purchase

Connections Academy has made our lives soo much easier! The flexibility and helpful teachers have been a great experience for my son!

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

We love to hear that we've made your life easier, Jeannine! We hope that your son continues to thrive with us! ~Alexis

Thumbnail of user wendyr802
South Carolina
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Everything has gone smoothly. Daughter is doing very well with online classes. She can concentrate and does not have any distractions Feels safe.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Wendy, Student safety is a top priority for us, and we're so happy to hear that your daughter feels safe at our school. We hope she continues to thrive with us! ~Alexis

Thumbnail of user kt120
Oregon
1 review
16 helpful votes
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March 7th, 2018

Connections Academy states that you aren't the teacher, but a "Learning Coach". A "Learning Coach" is someone that is supposed to keep the student on track, but not to teach them anything. They say the teachers and the online lessons do that. This is not entirely truthful. When your student has a question, they will come to you for help. Either because the online lesson is convoluted and doesn't actually cover the material asked in a quiz, or because they can't get real help from their so-called teacher.

There's also a designate called "Caretaker". This person (in your household) is the person that is supposedly taking care of the student's needs, such as doctor's appointments, driving to events, meals, etc. You guessed it, the "Caretaker" and "Learning Coach" are one in the same.

So, not only are you the "Learning Coach", but the "Caretaker" and much of the time the teacher.

Don't enroll your student if they struggle in any subject and need help frequently. YOU will be providing that help.

Connections Academy is fine for someone who decided they want to be a homeschooler and was needing some curriculum already planned out for them. The state testing and reporting is all taken care of, too. But don't expect to modify the lessons.

The stress caused by CA in our family has made us decide not to re-enroll our student next school year. But that hasn't stopped CA from asking us for a review. But they only want you to give them a 9 or a 10... if you don't think they deserve that, they tell you to contact the Executive Director. So, in other words, don't give an uncomplimentary, honest review. That's why I'm doing it here.

Thumbnail of user candaceb188
Ohio
1 review
3 helpful votes
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January 5th, 2022

I enrolled both of my youngest children into Ohio Connections Academy due to covid19. Overall it is a pretty good school... the teachers are present and active with my kids and the classes all all great with the exception of math. My daughters 7th grade math class uses Mathia for all assignments except for tests. The mathia program is absolutely useless! The teacher expects the students to complete two mathia workspaces a day and one workspace usually takes my daughter over an hour to complete. The wording they use on the program is confusing at best and doesn't teach the kids steps to complete the problems that they will find on the test thier teachers give at the end of the week. My daughter is about 20 assignments behind in math because of this mathia program and always struggles with the unit tests because nothing on the test is what she is seeing on mathia... she is not being taught how to do this math using mathia program so i am having to find alternative lessons for her so she will pass her unit tests. Because of Connections Academys use of mathia in their cirriculum, I do not recomend this school if your child struggles in any way with math because they will just end up more confused than they were when they started.

* Connections Academy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Candace, I am so sorry to hear that your student is not having a good experience in math. If you haven’t already, please reach out to her teacher for help. Also, I wanted to make sure that you were aware that we offer free math tutoring 5 days a week.

To sign up for tutoring, login to the Pearson Online Classroom (formerly Connexus). On the Student Homepage, click on the Links tab, and the ""Time to Talk"" link will be available for students to click on.

We assist students in grades K-12 with the core subjects of math, science, social studies, and English.

Tutors for secondary students in math are available Monday-Thursday from 9 AM – 11 PM ET, and on Fridays from 9 AM – 5 PM. Tutors for Science, Social Studies, and English are available Monday - Thursday from 9 AM – 6 PM, and Fridays from 9 AM – 5 PM.

Finally, please know that I will share your feedback with our curriculum team. Your experience matters to us; we don’t want your student – or you as her Learning Coach -- to feel so frustrated.

Please feel free to reach out to me via email at community@connectionsacademy.com if I can provide additional info about the tutoring program or put you in touch with someone at the school. ~Alexis

Thumbnail of user luism990
Texas
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

Good school experience also the system.I am very happy what my child is doing with all school maters & subjects the school offers.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Luis, We're thrilled to hear that you and your student have enjoyed our school so far! Thank you for sharing! ~Alexis

Thumbnail of user ciannal
Alabama
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

I love this academy it is so well taught. It helped me sooo much. This definitely made my online school experience well worth it

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Cianna, We are so happy to hear that you have had such a great experience with our school! ~Alexis

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From the business

Our tuition-free online public schools empower students to learn in a way that works best for them. From young dreamers to budding scientists, Connections Academy offers an online K-12 solution for all kinds of students. Our schools are inclusive, safe, and committed to giving each student the support they need to do their best and be prepared to succeed, no matter what the future holds.

Connections Academy offers online public school programs in 31 states. Although offerings vary by state, most schools serve grades K-12 and are open to students state-wide.

Business History

Twenty years ago, the first Connections Academy fully online public schools opened in Wisconsin and Colorado with a total of 200 students. Since that time, over one million students have experienced all or part of their K-12 education at a Connections Academy school. The launch of Connections Academy ushered in a new era in American K-12 public education, redefining our notion of education fundamentals like ‘school’ and ‘classroom.’ Equally groundbreaking: strengthening school choice options for families with access to a quality public education not bound by zip code and without walls or limits.

Company Representative

Thumbnail of user kimberlyk495
Alexis C.
Typically responds within 2 hours

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