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    Connections Academy

Connections Academy

Corporate Values

Overview

Connections Academy has a rating of 3.3 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Connections Academy most frequently mention public school, field trips, and live lessons. Connections Academy ranks 270th among Education sites.

  • Service
    56
  • Value
    49
  • Quality
    52

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 92.3%
Positive
84
Neutral
1
Negative
6
View ratings trends
11
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How would you rate Connections Academy?
Business's Favorite Review

“Convenient, organized, prompt, reliable & friendly”

Martha F.
3/20/24

Best choice for our daughter, other than a charter school. Questions we had were all answered. Enrollment was easy. Teachers & Counselors are great to work with.The website for parents & guardians is easy to use. Our daughter is very happy choosing this school. Extra curricular activities outside the school have been creative. The variety of clubs vary & lots to choose from. Thank you for providing tjis online school service!

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Top Positive Review

“Happy with Connections Academy Education”

Izadora M.
3/20/24

I am a mother of two Autistic children. Connections Academy has not only been accommodating and patient during this difficult, yet exciting adventure. They've gone above and beyond at every chance possible to help us attain the foundation for a strong and hopeful future for our entire family. Thank you to the teachers and staff as well as the tech department for giving us your best efforts day after day.

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Reviews (529)

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Reviews that mention popular keywords

connections academy (191) field trips (32) school work (19) school year (36)
Thumbnail of user jacquelinep789
Alabama
1 review
2 helpful votes
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November 3rd, 2023

I know everyone probably doesn't have a bad experience with them, but I can say my experience with them was awful. They are not good at communicating back with the parents and they kept rejecting the documents they were asking for, which led to my daughter missing the deadline, when I started the process a month prior to all of this. I wouldn't recommend this online school. Or at least they school better communicate.

Location: Florida Connections Academy

* Connections Academy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Jacqueline, We're sorry to hear that you had a negative experience with the enrollment process. We tried to reach out to you privately but did not hear back. Since we are a public school, there are specific documents that we are required to collect by the state during the enrollment process. We aim to be as transparent as possible with the required documentation and the upcoming deadlines, with information being posted on all accounts as well as on the website. We will forward your feedback to our enrollment department. ~Alexis

Thumbnail of user brendam2300
Arizona
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Our family was introduced to Connections Academy through a friend of ours whose daughter graduated from Connections. When the public schools were reopening for in-person we were not absolutely sure about allowing our student back in. When we visited the school our student was going to attend, the classrooms had no social distancing, and that confirmed our decision to consider NMCA. Since then we love it! We love the flexibility! We love that our student is able to learn at his own pace and with the pearson curriculum he is actually learning unlike the public schools. I have always been involved with our student's education when our older ones were in the public school system before the pandemic, but Connections gives me complete access to his learning and I love that! The Teachers are great! I would encourage any parent(s) to consider NMCA for a better, deeper, and challenging learning platform for their student(s).

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Brenda, We love that you're able to be involved in your student's education and that NMCA has been a great fit for your family! Thank you for taking the time to share your experience! ~Alexis

Thumbnail of user brittanya474
Tennessee
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Connections Academy gives us the freedom to set our schedule to a more comfortable learning path for our child, all while giving our child a quality education. Everything about connections is easy and wonderful. We highly recommend it!

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Brittany, We're glad to hear that your family is able to set their own schedule with school! Thank you for the recommendation! ~Alexis

Thumbnail of user myram53
Florida
1 review
7 helpful votes
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July 23rd, 2020

I pulled my Daughter from public High School in 2016 (personal issues within the family) I then enrolled her in Texas Connections Academy your child needs to be self motivated for sure she was 16 and with cap and gown walked with other Connections Academy students to get her Diploma. The Teachers are the Best they connect with your child more and you seem to have more access to them. I highly recommend especially now with Cov 19. If your child is self motivated and wants to learn. This is the school for you

Thumbnail of user professore
Tennessee
1 review
23 helpful votes
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December 5th, 2017

My daughter is new to Connections Academy this fall. It took until the beginning of DECEMBER for her to get her books in the mail! The teachers are supposed to be available for students to ask questions, but they never are. Only one of her 6 teachers will even respond to emails, and sometimes it can take 3-4 days for a reply. We had to sign up for IXL.com so my daughter could learn the math lessons, since Connections does NOT TEACH her anything. The math teacher simply replies with "I cannot help you". How is that TEACHING?! We have notified the school that she will be dropping out of this terrible place at the end of December. I'll homeschool her. I would give Connections a ZERO if I could. IXL.com does a great job teaching math, I'll stick with that.

Thumbnail of user angelah2078
Texas
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

Teachers and school are excellent. They keep you informed with day to day activity on your child. You have concerns or need advice on some school work they are willing to help out in any way. I am grateful that my child is attending this school.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Angela, Thank you for the recommendation! We hope your student continues to thrive with us! ~Alexis

Thumbnail of user sheilar524
Alabama
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Alabama Connections has been a blessing for our family. Public school had so many wasted time periods. My daughter has a young child and public school was not what she needed while raising her child. Alabama Connections let's her move along at her own pace. Just makes getting a education a easier accomplishment for her.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Sheila, Thank you for sharing your review of ALCA! We're glad to hear that your daughter is doing so well there and is able to raise her child while going to school! ~Alexis

Thumbnail of user bambip6
South Carolina
1 review
2 helpful votes
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April 26th, 2023
Verified purchase

This school is absolutely amazing. They truly care about their students education and future. My child has surpassed my expectations through the help of SC Connections Academy really thinks about and cares about your children's future. Also, they care about what and how your child feels. This is the best decision I could have ever made about my sons future. Thank you SC Connections Academy

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Bambi, We're thrilled to hear that South Carolina Connections Academy has been so supportive towards your student. Thank you for taking the time to leave your review! ~Alexis

Thumbnail of user lucyr235
California
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

I have 2 sons who have been attending since elementary and they love Connections Academy. One already graduated and was well prepared for college! I have been extremely satisfied with the curriculum and the content in the weekly Live Lessons provided by their teachers. I am actively involved in their education and love being able to view the curriculum for the semester, view my students' gradebook and teachers' message boards. The school provides a wealth of resources which has directly contributed to my boys' academic success.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Lucy, Wow, over eight years! We hope that your son, who has graduated, does great in college! And we hope that your son, who is still with us, continues to thrive! ~Alexis

Thumbnail of user janeo237
New Jersey
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

The faculty worked with myself and my child through a very difficult year they were compassionate, very helpful with missed lessons, providing counseling and guidance and understanding helping with school work and outside tragedies they are great and we look forward to working with them in the fall

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Jane, We're sorry to hear that you had a difficult time in your life, but are grateful to hear that our staff was able to help your family through it. Thank you for sharing. ~Alexis

Thumbnail of user christinem77
Ohio
1 review
14 helpful votes
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March 26th, 2016

I chose Connections Academy for my sophmore daughter after she decided she did not want to return to our local public school. Huge mistake. Both of my sons had attended a different online school for 3 years and had very little trouble. Connections academy is terrible. The lessons are terrible, the staff is terrible and there's no flexibility in scheduling. My daughter went back to public school before the end of her sophmore year because it was so bad..

Thumbnail of user lamiae4
Colorado
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

This is our first year at Connections Academy.
My son is autistic and was struggling in public and private schools. It was a great decision to try online school. My son is more happier. He is learning and improving academically. The school is providing OT, Speech and behavior therapy. His teacher Ms Eastep is very professional and over the top. I truly recommend this school to parents who their kids are struggling to attend regular schools. My son used to be bullied every day. I am glad we are part of this amazing school. Their customer and technical service do an outstanding job if you need help and support.
I just registered my son for next year 2024 and I truly recommend this school to parents who their kids struggled in public school. What a fabulous school

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

I'm so sorry to hear that your son was bullied in his former schools. It's great that he's settling in well at Connections Academy. We want every student to feel safe, welcome, and respected! ~Alexis

Thumbnail of user sarahh2508
Alabama
1 review
1 helpful vote
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April 26th, 2023
Verified purchase

With my child being bullied treated poorly in public school he was so afraid of school but we found Alca and he's learning everyday and is excited about school, we love that we are able to do school at his pace and absolutely love the teachers! Best decision we ever made!

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Sarah, We're so relieved to hear that your student is able to complete his schoolwork in a safe environment that works for him, especially after what he experienced at his local school. ~Alexis

Thumbnail of user aliceliss
Wisconsin
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

My son and I enjoy being a connections academy family. This school has been the best choice I have made for my sons education. The teachers are very patient and caring for the kids that I highly recommend any parent to enroll in this school.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Alicelis, We're glad to hear that you and your son enjoy being part of Connections Academy! ~Alexis

Thumbnail of user cheyenneq6
Pennsylvania
2 reviews
5 helpful votes
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June 14th, 2020

I was one of those kids that didn't pay attention in school, didn't do homework and just hated school. I needed more help than most kids and never got it from school. That was untill Connections Academy! They got me the help I needed. Everytime I had a problem I easily called and got help. All the teachers were nice unlike the public school I went to. I had the mind set once I reached 16 years old I was going to drop out. Then my mother signed me up here and that thought changed. I finished school, graduated in "2012", which honestly never thought I would do and VERY grateful for them because A LOT of jobs want a high school diploma or G. E. D.
Thank You All at Connections Academy!

Thumbnail of user karenf255
Indiana
1 review
10 helpful votes
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June 28th, 2018

Horrible time consuming. Many resubmitted documents stating they could not read or did not get. United organized as to all complete documents were needed. At the time of request, which cold have saved extra foot work. Anntime. Numerous on hold call transfers. Kinda gives MA an bad idea of what will it be like if student is doing the online school. Think I will pass on connections academy till they get better organized. They need a local brick office for parents to submit important documneta. Just not organized naff for me.

Thumbnail of user clairep31
Washington
1 review
14 helpful votes
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May 18th, 2017

Our children have been with Oregon Connections Academy (ORCA) since the beginning; 8 years now for our oldest (7th grade)... Assistant principal and home room teacher seem to be backing each other up in blaming a highly motivated student with blocking her own classes. We have spent endless hours with tech support, to no avail. This school will be losing two long term students and yet they seem not to care. I have sent endless webmails to the home room teacher as has my daughter often with no response. Blaming the student for their incompetence does nothing towards wanting to learn! Learning is not their criteria, saving themselves as bad educators seems paramount!

Tip for consumers:
The younger grades seem to be pretty good, K-4th, stop after that and find a better forum for your child's education.

Thumbnail of user jennifera2106
South Carolina
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

After considerable deliberation and recommendations from another family member, I enrolled my daughter with Connections Academy. Everyone that we have spoken to from SCCA has been amazing! They respond quickly, keep parents informed and up to date, extremely helpful...there just aren't enough words to describe how pleased we've been. My daughter's grades for the 22-23 school year have been significantly higher than her previous 2 years of high school. I would and have recommended CA to other parents who were considering online home school options.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Jennifer, Wow! We're proud of your daughter for doing so well at SCCA! Thank you for the recommendation! ~Alexis

Thumbnail of user brookec144
Idaho
1 review
28 helpful votes
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February 3rd, 2021

My child was ignored or muted by teachers. Wasn't given the educational materials she needed. Her assigned laptop didnt work for 90% of the assignments and online textbooks. We gave them 100 days before giving up. The teachers are poor and uninvolved. I cannot speak to their materials because here we are in February, we enrolled last July, and we still dont even have all the books. Shame on you Connections. My bright 1st grade child has to be in remedial classes now, when she started the school year ahead and full of hope.

Tip for consumers:
DO NOT USE CONNECTIONS ACADEMY.

Products used:
No working ebooks or sufficient paper books.

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Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

Hi Brooke. I am so sorry to hear that your student had a difficult time at Connections Academy. I understand your frustration when it comes to your student’s materials. We did have challenges getting materials to families because of pandemic-related supply and shipping issues but tried to provide eTexts and materials whenever possible.

Our teachers value the opportunity to develop a personal relationship with each student and their learning coach, and I am sorry that was not your experience. It sounds like your student is no longer enrolled in our school, but if she is, I would love to connect you with someone who can address your concerns. Please send me an email at community@connectionsacademy.com if you would like me to put you in contact with someone to help, or if you would like to provide specific feedback with school administrators. ~Regina

Thumbnail of user presillinaj
Oklahoma
1 review
17 helpful votes
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May 25th, 2018

They only want the federal funding.

The "teachers" wanted to be worshiped as the parents/learning coaches do their job apparently. My child failed and the teacher took great pleasure in him failing.

Thank God I took precautions in December so Mrs. Roy (hint hint) Biv could not power play and hold my child back a grade.

Read all the comments before enrolling your child, and don't give the school the benefit of doubt. Go to FB and see the growing movement against charter schools stealing federal money away from actual public schools who need funding.

Thumbnail of user laudiam
Georgia
2 reviews
10 helpful votes
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October 15th, 2021

Our experience has been terrible! They promised things like kids could work at their own pace and they would be supportive and this couldn't be farther from the truth! The whole reason I chose this school was because my daughter is very talented in art! But they lied about having art classes or art clubs! My daughter cries all the time now! She is in 9th grade and the work they give is so advanced and overwhelming,,, that even having a college education isn't helping me to help her! We try to contact people there at the school that are in charge in order to get help and you either get someone snooty that talks down to you or you dial the number it rings then hangs up!(tried several numbers there several times!) Not only do they pile on the overly heady workload but they also want the student to email that each assignment has been completed! Mom's beware this school is not conducive to our children's self esteem or health & wellbeing! Claudia Moore!

Tip for consumers:
A better more truthful homeschool!

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Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

Hi Claudia. I’m sorry to hear that your daughter is so frustrated and unhappy, and I’d like to help. Please send me an email at community@connectionsacademy.com so we can put you in touch with someone at the school to get her support. We do have an art club for students in grades 6-12. I can give you more info about that and also about art classes once I know which school your student attends. ~Kim

Thumbnail of user tawnyag5
California
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

From the beginning, the enrollment process is super easy-to-use and quick. The first few days of school were a learning curve but if you do the caretaker orientation and the orientation with your student it really helps! I was more confident on the first day. As of now we completed the first semester and my son who is autistic and adhd is doing well in special education program. His subjects are tailored to his needs. His teachers are amazing and he has all kinds of therapies through the school to help him succeed. My daughter is also enrolled and is in mainstream education. She is doing amazing and I LOVE her teacher! Everyone is so helpful and want your child to succeed.

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Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Tawnya, We're happy to hear that you have had such a positive experience with us, starting with the enrollment process! We hope that both your son and your daughter continue to thrive here! ~Alexis

Thumbnail of user debraj727
Mississippi
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

We removed our son from a public school after the at teacher called him Rudy. Our sons name is Marcus. He was referring to the movie Rudy. Bullying is bad enough when it is child on child but when it is teacher in child it is unacceptable. Our experience with Connections Academy has been amazing. Thank you!

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Debra, We're sorry that Marcus had such a difficult time at his previous school, but we're grateful to hear that he's doing so well here. Thank you for your review! ~Alexis

Thumbnail of user rachellh
Georgia
1 review
8 helpful votes
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August 7th, 2017

I do not take pleasure in pointing out things that can be improved... this is a kind, not upset just very over it. I will say the company or department that processes the enrollment information is a systematic deplorable disappointment... from loosing paper work to inconsistencies with each call is sad. Im not in an urgent situation regarding online education with my children but I cant imagine if I were. I am not sure if Connections Academy is aware of this but. Connexus enrollment staff istruly in need of help. Extreme embarrassment, seriously

Thumbnail of user massiahm
Florida
1 review
1 helpful vote
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September 23rd, 2021

A lot of the teachers here a very nice I have just started im pretty smart the only subject im a little bad at is math and the teacher are very helpful and there's free tutoring Monday-Friday so you can get better at a subject for example for me its math also test/quizzes etc are almost graded immediately

Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

Hi Massiah. I’m so glad to hear that you’re having a good start to the school year. I love that you’re taking advantage of tutoring resources for extra help! Have a great school year! ~Kim

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From the business

Our tuition-free online public schools empower students to learn in a way that works best for them. From young dreamers to budding scientists, Connections Academy offers an online K-12 solution for all kinds of students. Our schools are inclusive, safe, and committed to giving each student the support they need to do their best and be prepared to succeed, no matter what the future holds.

Connections Academy offers online public school programs in 31 states. Although offerings vary by state, most schools serve grades K-12 and are open to students state-wide.

Business History

Twenty years ago, the first Connections Academy fully online public schools opened in Wisconsin and Colorado with a total of 200 students. Since that time, over one million students have experienced all or part of their K-12 education at a Connections Academy school. The launch of Connections Academy ushered in a new era in American K-12 public education, redefining our notion of education fundamentals like ‘school’ and ‘classroom.’ Equally groundbreaking: strengthening school choice options for families with access to a quality public education not bound by zip code and without walls or limits.

Company Representative

Thumbnail of user kimberlyk495
Alexis C.
Typically responds within 2 hours

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