• Connections Academy

Connections Academy

Corporate Values

Overview

Connections Academy has a rating of 3.3 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Connections Academy most frequently mention public school, field trips, and live lessons. Connections Academy ranks 235th among Education sites.

  • Service
    56
  • Value
    49
  • Quality
    52

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 92.3%
Positive
84
Neutral
1
Negative
6
11
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How would you rate Connections Academy?
Business's Favorite Review

“Convenient, organized, prompt, reliable & friendly”

Martha F.
3/20/24

Best choice for our daughter, other than a charter school. Questions we had were all answered. Enrollment was easy. Teachers & Counselors are great to work with.The website for parents & guardians is easy to use. Our daughter is very happy choosing this school. Extra curricular activities outside the school have been creative. The variety of clubs vary & lots to choose from. Thank you for providing tjis online school service!

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Top Positive Review

“Happy with Connections Academy Education”

Izadora M.
3/20/24

I am a mother of two Autistic children. Connections Academy has not only been accommodating and patient during this difficult, yet exciting adventure. They've gone above and beyond at every chance possible to help us attain the foundation for a strong and hopeful future for our entire family. Thank you to the teachers and staff as well as the tech department for giving us your best efforts day after day.

Reviews (529)

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Reviews that mention popular keywords

connections academy (191) field trips (32) school work (19) school year (36)
Thumbnail of user deloriss37
1 review
0 helpful votes
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February 23rd, 2024

I submitted required documents associated with registration process Dec 2023. I was told to submit attendance report and most recent report card on 01/04/2024.I followed all required steps submitted the last 2 documents. All documents had been reviewed and verified. Kept calling for updates response was same by every agent I spoke to which was everything had been verified and received and I needed to allow time for placement to be done. I was instructed to allow email for further instructions.NEVER received any emails so I kept calling...kept being told to wait for placement to place son in classes.After waiting for so long I was devastated to be told that I had missed registration and I would have to wait until next semester.This isnt good customer service. Was made aware the error was on enrollment end and no error of my own. I placed several complaints was told I would get a update never got any updates so had to keep calling. At this point nothing has been done.Registration for low country academy failed my child. I fought so hard to get him enrolled and stayed on top of getting all required documents in. All documents were in on time there is no reason my son shouldn't have been enrolled.I AM DISGUSTED AND I AM HURT...

Location: Lowcountry Connections Academy

* Connections Academy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Deloris, We're sorry to hear you've had such a frustrating experience with the enrollment process at Lowcountry Connections Academy. We attempted to reach out to you privately but did not hear back. We do have two schools that serve students in grades K-12 in South Carolina, and South Carolina Connections Academy still has enrollment open for the remainder of this school year. If you are interested in moving your account from Lowcountry Connections Academy to South Carolina Connections Academy, please call our Family Enrollment Counselors at 866-492-2435. ~Alexis

Thumbnail of user angelalg
1 review
2 helpful votes
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March 24th, 2022
Verified purchase

This is my daughter first year with connexus. She's in 10th grade. At first I was kind of scared because since my daughter would be working on her own. But than I saw how easy my daughter got everything and how quick all the teachers would answer her questions.and the teachers are great. If your child feels lonely, or have trouble on a homework. The teachers are quick to help. Plus is safe specially everything that's going around the world my child is safe at home and learning. And I'm able to check her grades and talk to the teachers if I have a problem. I do recommend this online classes.

Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

Hi Angela. This is so good to see! We love hearing that your daughter is thriving in our school. Thank you for sharing your experience. ~Kim

Thumbnail of user cindys141
1 review
1 helpful vote
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May 8th, 2017

My son entered Tecca in 5th and has improved each semester, largely in part to Tecca. Their teachers are amazing, the adjustable schedule is a life saver and we are now enrolled for next year. 7th grade. It has improved greatly within the last year and continues to strive for excellence. Can't wait to see what's next!

Thumbnail of user ashleyt461
1 review
2 helpful votes
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October 15th, 2021

So for the last 3 and a half weeks I have been waiting on OCC to process documents to get my student started. Just 2 days ago they called me to verify my students schedule and what classes they would be taking. Well today I called back to get an official date to start and they tell me they have been waitlisted. Waitlisted after I just wasted nearly a month of back and forth with them for someone to finally tell me they cant even go here!?
What a giant joke! And also dont even think about calling this school. The first time I called I was hung up on after waiting for nearly an hour on the phone. Then a day later I called and I was called 75 in line. I finally hung up!
Find a different school this one is crap.

Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

Hello Ashley. I’m so sorry we’ve been unable to offer your student a spot. Our school is at capacity following an influx of interest as families shifted their plans for fall semester. The spike in applications also impacted our application processing time and led to long call wait times for some families. If you’d like me to review your account, please send me an email at community@connectionsacademy.com. I’d be happy to do that. ~Kim

Thumbnail of user deliat22
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

This coming school year will be my student's 3rd year. We decided to continue as we can see the learning pace is good for our student as long as your student will cooperate and follow instructions the students can learn the high standard of education as for my opinion.
*The FLEXIBILITY of the schedule which helps us a lot being a working parents and assisting our student.
*The SAFETY from going to a physical school to be potentially victimized by bullies.
We were concerned about the social interaction of our students before but the school also provides opportunities to interact with fellow students virtually and it's not just school that we can get our students to have social activities but church and other social gatherings out from school.
So we're confident about this school since the teachers work so hard for the sake of the students. Thank you so much FCA teachers and Admin. We do appreciate you…!

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Delia, We love that you're able to supplement the socialization opportunities that FCA provides with your church. Thank you for sharing your review and we hope your student finishes out this school year strong! ~Alexis

Thumbnail of user juliah253
1 review
13 helpful votes
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December 17th, 2019

The math lessons are awful. They are very vague and even if the topic is simple, they find a way to make it difficult. The teachers take a long time to respond to webmails. By the time they respond to a question your child has, they will already be behind. The live lessons are usually irrelevant to the lessons. The lessons do not teach you everything that must be done in the assignments. This goes for most of the classes, including the electives. If your child needs help and you can't help them, they are going to get bad grades. You are better off learning the material off of Google.

Thumbnail of user brandyp170
1 review
1 helpful vote
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March 25th, 2023

The process of enrolling is a joke u make people take ur classes just to sent a email at night then and then say sence u didnt respond u have to wait on thee waiting list after all the BS they didnt even let her in u got my childs hopes up just to throw her on a waiting list

Location: Indiana Career Connections Academy

* Connections Academy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

Hi Brandy, We always aim to be as transparent as possible during enrolllment and I'm sorry if that wasn't your experience. Many of our schools fill up quickly so we have to have waiting lists so they are not oversubscribed. If you would like us to have a Family Enrollment Counselor reach out to offer assistance, please email us at community@connectionsacademy.com. Thank you. ~Alexis

Thumbnail of user zulianan
1 review
0 helpful votes
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June 13th, 2017

This system of schooling is not for everyone, if you child is committed to school a self-learner and just love learning and is not a social butterfly, this is great but if not you will need your traditional school my middle schooler loves it and never complains about how much work he has he is in sports and it does give him flexibility if you stay on track finish lessons, most LL have a schedule so my review fall under good for my child the software I give it 2 starts..

Thumbnail of user lindaw2565
1 review
2 helpful votes
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March 25th, 2022
Verified purchase

This completes our 2nd year at LCA. We love having the flexibility of when & where our student can work on his lessons. Teachers have been awesome and work with our schedule. The curriculum is well-rounded and we love that we can see everything our son is being taught & by whom.
Thank you LCA

Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

Thank you for taking the time to leave a review, Linda. It's so good to hear that your family is benefitting from the flexibility and is having a great experience with your son's teachers and the curriculum. We hope your son has a great finish to the semester and a relaxing summer ahead! ~Kim

Thumbnail of user timothyo403
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

My son joined Tecca 4 yrs ago in the 6th grade. He had focusing issues and had trouble sitting for hours at a time. With Tecca he can be in his room, in the car, at an appt he has the luxury to do his homework and tests on his own time. If he needs a break after a live lesson her can take it, then start work back up. With all the school shootings and issues with the pandemic it provides a safe environment, where better than home? The teachers also follow the students progress and work and make sure they are doing their work. Also, Tecca offers field trips, sports, dances etc same as going to regular school would provide. We are thankful to Tecca my son can now work at his pace and still graduate in a safe environment. Thank you Tecca and the teachers who are always there to help answer our questions. Thank you Tabris.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Timothy, We are happy to hear that we have been able to provide your son with a safe learning environment for so many years. We are also glad to hear that he is taking advantage of having a flexible schedule and completing his schoolwork where it works for him! ~Alexis

Thumbnail of user dawnettec
1 review
10 helpful votes
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July 24th, 2020

I've uploaded paperwork to them multiple times & somehow it's been lost. How? When I call there is always a 20-30 min wait. They have enrollment tasks divided into small portions and the people who answer the phones can't see the documents or answer questions. So, you end up waiting to speak to individual teams. They can answer only one part of the question & then transfer you to someone else. Seriously? If it weren't for covid, I'd switch to another online provider bc their enrollment system is a complete and utter mess. I'm very scared that the when we attempt to upload school work, it will be lost and that the education is going to be sub-par, confused, and just as much of a nightmare.

Thumbnail of user daniellea526
1 review
0 helpful votes
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April 11th, 2023
Verified purchase

My daughter loves Connections Academy! My daughter started Connections this year and has done better than ever in brick-and-mortar. She was an A student in 2nd grade and then suddenly she was failing. I transferred her to Connections Academy and she got on the A and B Honor Roll and managed to get back to her A student status none of that could have been possible without Connections Academy! I love that her teacher checks in with her when she seems to be letting her mind wander and I appreciate that the lessons can be done anytime. I love that my kid is excelling in this school and hope she continues to do so.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

We hope your daughter continues to excel with us too, Danielle! Thank you for sharing! ~Alexis

Thumbnail of user jeanishmad
1 review
2 helpful votes
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April 14th, 2023
Verified purchase

This is our first year with this school. We had a kindergartener and a third grader. I love the curriculum that was given for both. I noticed my kindergartner had a more advanced learning than my third grader did when they were in kindergarten. What I also liked about the school, was the flexibility. I love the pace my students are able to learn on and I'd recommend this school to anyone looking for a flexible schedule for their child.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Jeanishma, We're thrilled to hear that you have had such a great first year at our school! We hope that both of your students continue to find success here. Thank you for your review! ~Alexis

Thumbnail of user dellas35
1 review
0 helpful votes
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July 7th, 2021

Our experience has been exceptional with Great River Connections Academy. The teachers are very accessible and personable with their students. Both my daughters, 8th and 9th grade have had a better educational experience than their previous brick and mortar school. The curriculum for them is challenging, but fun. The whole experience of transitioning to an online school was a bit scary in the beginning, but the staff and teachers walked us through the hole process and we couldn't be happier with the results.

Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

We’re so glad to hear that you’re having a good experience at Great River Connections Academy, and we’re grateful that you took time to share your experience here. Have a great summer and we’ll see you in the fall! ~Kim

Thumbnail of user hh87
1 review
7 helpful votes
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October 4th, 2019

I've come to change my review. When I first started I hated it more than anything. It was stressful. It STILL is very stressful. I had over 40 overdue lessons and was only a few months in. I finally came out of a huge depression and got them all done. Right now I'm struggling with most work but have no overdue lessons. Mrs. Drake is the sweetest teacher. Math is the worst, I had a domain not comeplete and had a 35 and when I finished it came up to 75. Mathia is horrible as well. I was put in avenues of hope also. It doesent help, just gives MORE work to STUGGLING students! Try not to fail core courses. Just saying that this is a lot more work than public school but once you get kinda used to it it gets easier. It's still not the best tho.

Thumbnail of user stephanien570
1 review
0 helpful votes
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May 5th, 2021

My son has been attending Ohio Connections Academy for 2 years now so far the best school he has attended after 1 year at a horrible local brick and mortar school in our local area we decided to switch to online schooling we first enrolled him into Ohio Virtual Academy we hade a good 3 years with them until the end of the last year he attended with them he had a horrible experience not going into details with that but it was awful. Ohio Connections Academy has been absolutely amazing school for him though and we are looking forward to many great years ahead.

Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

Thanks for checking in, Stephanie. We’re delighted that your son found a good fit at Connections Academy! ~Kim

Thumbnail of user connyec
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Everyone is so understanding and willing to help and they always get back to you.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Thank you for leaving a review, Connye! We're happy to hear you've had such a great experience with our school! ~Alexis

Thumbnail of user peggyu4
1 review
5 helpful votes
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May 25th, 2017

Amazing! Great school with so much to offer with awsome teachers. My child has learned so much and is proud to be apart of this school. Great flexability and when you need help the teachers are fast to get back to you..

Thumbnail of user sarahb531
1 review
12 helpful votes
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June 6th, 2018

My son has been with TECCA (Massachusetts) for 2 years and the flexibility is so helpful. We were able to schedule one subject per day which helped my son manage adhd and the associated frustrations. We have the ability to take vacations and go on adventures we wouldnt have been able to in traditional schools.

Thumbnail of user gabbya15
2 reviews
6 helpful votes
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March 13th, 2022

They are ruthless, and dont help out only complicate, harass you to do what they want. If you do not agree to meetings, they call the cops on you. They harassed me so much to have a 504 meeting but the principal didnt attend. Then why make the meeting when hes not available? Also if your busy with meetings, actually having a job, its against their policies, My husband and i dont have the ability to answer calls when they call bcuz of meetings or taking calls. I do not recommend this school to anyone. I only put my kids in this school because of Covid, but I regret ever putting them in this school. They dont have 1 on 1s if kids need help even though we asked that before enrolling them, and they lied to us just for the funding for their school..

Location: Washington Connections Academy

* Connections Academy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Gabby, Our goal is to provide a high-quality education to all of our families and I'm sorry that hasn't been your experience. We do recognize that our school includes more parental involvement than a traditional brick-and-mortar. I would love to have someone reach out, when you are available, to address your concerns. Can you please send us an email to community@connectionsacademy.com with the first and last name of your student as it appears in our system, so we can locate your account and have someone contact you directly? Thank you. ~Alexis

Thumbnail of user lindao1399
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

My Granddaughter was enrolled In SCCA after the school year started, due to bullying and other problems in the Brick and Mortar school she was attending. She was many lessons behind, the teachers were wonderful about explaining the things she needed to do in order to get caught up. The teachers have all been great as to replying to email, giving one on one live lessons when needed. These are the things that make SCCA a wonderful experience. I would recommend SCCA to any parent that is looking for a good education for their child where you know the child will get the help they need.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Linda, We're so happy to hear that the teachers at SCCA were able to help your granddaughter get caught up with her schooling! Thank you for sharing! ~Alexis

Thumbnail of user lakrishah2
1 review
1 helpful vote
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March 24th, 2022
Verified purchase

Initially we were a little skeptical about homeschool. Connections Academy has really impressed us with how knowledgeable and caring the teachers are. We will never go back to public school.

Thumbnail of user kimberlyk495
Alexis C. – Connections Academy Rep

Hi Lakrisha. We're so glad you decided to give online school a try, despite those initial reservations. And we're so, so happy to hear that you love our teachers. We think they're pretty great, too! ~Kim

Thumbnail of user lindseyc357
1 review
2 helpful votes
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April 26th, 2023
Verified purchase

These teachers are engaging and truly care about their students. We have had a wonderful experience! I would highly recommend, especially if your child does not enjoy a regular high school setting.

Thumbnail of user alexisc292
Alexis C. – Connections Academy Rep

Hi Lindsey, Our teachers are the cornerstone of our schools, and we're happy to hear that they have had a positive impact on your student! Thank you for sharing! ~Alexis

Thumbnail of user abbyp21
1 review
27 helpful votes
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November 8th, 2018

I am a senior at Connections and it is the best decision I have ever made. Brick and mortar school was so hard for me because of all the distractions and bratty kids. At connections you don't have to worry about other kids. My teachers always respond very quickly and set up private livelessons whenever I need them, which helps a lot. I start working at 9am and work until around 8 or 9pm with LOTS of long breaks in between. My favorite classes I'm taking are living music and photography, but next semester I get to do AP psychology and sociology too! The work is easy and manageable as long as you put effort into your classes every day. I went from C's and D's to 4 A+s and 2 As! I think kids going into online school expect it to be easier so they don't work as hard, that's why they don't do as well. It's a normal school (a great one at that!), it's just on your computer. I go to GLCA.

Thumbnail of user jenniferc597
1 review
14 helpful votes
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September 14th, 2018

My husband and I thought we did our research and attended parent sessions as well as a school event before making our decision into what we thought was going to be an amazing opportunity. Only 1 week in we called it quits... after myself and my children having been in tears and so totally overwhelmed. I honestly feel duped... how can 1 teacher have a class size of over 90 students? The Live Lesson rooms have a cap of 90 so students we getting bumped off to only have to watch the recording later. My kids were strapped to their desks for over 7 hours a day trying to complete the work, no breaks not even an adequate lunch break! They talk about kids having the opportunity to socialize? If you saw the "chat pod" that goes on in the live lesson rooms with 90 kids typing at once about their favorite subject, music, color... it is flying by at such a high speed there is no way to keep up never mind form a relationship. In what school do they offer a field trip for students to attend... only to learn that their full day of lessons will be waiting for them when they get home? This school right here. I feel like a failure that I put my kids through such a horrible experience to start the school year... when we pulled the plug and told my kids they were going back into their school district I never saw them so relieved and happy. Biggest regret!

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From the business

Our tuition-free online public schools empower students to learn in a way that works best for them. From young dreamers to budding scientists, Connections Academy offers an online K-12 solution for all kinds of students. Our schools are inclusive, safe, and committed to giving each student the support they need to do their best and be prepared to succeed, no matter what the future holds.

Connections Academy offers online public school programs in 31 states. Although offerings vary by state, most schools serve grades K-12 and are open to students state-wide.

Business History

Twenty years ago, the first Connections Academy fully online public schools opened in Wisconsin and Colorado with a total of 200 students. Since that time, over one million students have experienced all or part of their K-12 education at a Connections Academy school. The launch of Connections Academy ushered in a new era in American K-12 public education, redefining our notion of education fundamentals like ‘school’ and ‘classroom.’ Equally groundbreaking: strengthening school choice options for families with access to a quality public education not bound by zip code and without walls or limits.

Company Representative

Thumbnail of user kimberlyk495
Alexis C.
Typically responds within 2 hours

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