Consumercellar

I decided to save some money by changing cellphone carriers. After research I decided on Consumer Cellular. After transferring my phone they told me to wait a day and do the same with my Apple Watch. For $5 dollars I could have my watch set up like with my previous Carrier. I could make calls on my watch if I left my phone home. When I tried it, it didn't work. I called customer service and had a long discussion with a very rude person who didn't know what she was doing. I terminated the conversation when she said that Consumer Cellular can't guarantee a service will work on any specific device. I called back to speak with another customer service person. This person said that I had to buy another line if I wanted to make calls on my watch without my phone. No one told me that before I signed up. Next month I am going to find another carrier.

I've had their service for about 3 years now. When i first joined the operator was very pushy and talking very rapidly. Last year I wanted to change my data plan. I was buying too much for what I needed. The operator was so pushy and acted like me changing the data plan was coming out of his paycheck. I get it you gotta upsell me on the plan, but I didn't need it. Your commercials say the opposite.

I had this company for my phone service.for 3 yrs. Never needed help from them. Tought the phone at store Bhen my phone died, and a new sim or battery made it work. So I decided to go with them again. When I called to set up my new phone, it had to be done online. The 2 different people I spoke with, 1 was just plainly ignorant about his job. Problem on the site and I couldn't register phone. H said thanks for not helping me and hung up. Tried again on my own to figure out what I did wrong. So next day I called again. Told the Rep. The problem and she was talking down to me just rude. So I dropped the account. I did ask for the supervisor and was told she left the office! God service with phone. If you need support good luck with that.

I was very happy with Consumer Cellar when i was with them, but found a better deal so I paid off and closed my account, I had just bought a new phone through them and gave it too my sister as she has CC, the phone is 3 months old and the on and off switch was sticking, the CC people told her they will not replace it even though it is under warranty, very disappointed, I will not be back.