ConsumerDirectSavings has a rating of 1.0 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ConsumerDirectSavings most frequently mention credit card, fine print, and phone number problems. ConsumerDirectSavings ranks 256th among Kitchen Appliances sites.
Paid $5.95 for shipping, supposed to be for a Macbook from Costco. After reading the reviews here, I called my bank and they reissued a new debit card and deactivated the old card so no further charges can be made. I have to call back in 2 days and they will dispute the charge and refund me the $5.95. I'm glad I read these reviews. I'm usually good about avoiding scams. If this happens to you, call your bank right away because they will continue to make higher and higher debits from your card.
Saw an ad for Senior Citizens to save money. One was to get Free Omaha Steaks Kit. Just pay Shipping & Handling. They had a few sets you could get. I used my Master Card and after I submitted it. It said Thank You! Good Luck! You paid $7.95. Then it said who was behind this in small letters with a phone number. I called it immediately. Held on for 35 minutes. Finally, the 3rd Party Rep said I can cancel your subscription but can't give you your $5.95 back! I said I didn't subscribe & I didn't buy into a drawing to win the Omaha Steaks. The reference number for canceling the subscription was KC021. I noticed someone else complaining got the same reference number. Such a scam on senior citizens. I like to think I would know a scam but this one got me. Thank goodness I cancelled my MC right away and complained fraudulent company scamming on seniors.
Beware if it's too good to be true. Yes it certainly is! I hope this helps people not to be victims of scammers.
Tip for consumers:
Nowhere did I see I was signing up for a membership and that it was a drawing. SCAM ON SENIOR CITIZENS.
Products used:
None. It turned out to win an Omaha Steak Kit and just pay shipping.
Date of experience: September 1, 2024
I "won" a Coleman inflatable hot tub for $5.99 shipping. Two days later I was charged 71.97 and this month 78.21. When I tried to find "global streatwear" online I can't. I went to bank to dispute charges and was given a phone number. After 30 min on hold I talked with someone who explained that I paid a trial fee and then a monthly charge for "consumer direct savings store". I told her I paid the $5.99 for the hot tub and never agreed to further charges. I read the fine print on everything online. She said I was sent $125 gift card to use at their store. I told her I never received anything. She told me to check my junk mail and again nothing there. She cancelled the account with the same code everyone else on BBB was given (KC021). In the meantime I have disputed the charges with my bank and cancelled the card.
Products used:
Nothing. Never received anything.
Date of experience: August 27, 2024
Signed up for a chance at an IPAD. Total scam. Instead of a charge for $5 for postage, I got charged $68 for a membership in something I did know anything about. So buyer beware!
Date of experience: August 30, 2024
Ordered a "free" item, with $6 S&H. I swear there was no obvious statement saying I was signing up for a "membership". I'm old enough to be aware of scams like this, but I got fooled. So far, they've charged $68 twice.
How can I prove that there was no fine-print that I missed? I can't! Card cancelled, will be calling to cancel them as well.
Date of experience: March 30, 2023
Bought a handheld Vac for 7.95 shipping only. 10 days later my card was charged 68.49. Took 3 days to get someone on the phone. They would not reverse charges for some membership fee that I did not agree to. It is a scam and they will burn in HELL!
Tip for consumers:
Full Disclosure up front
Products used:
Handheld Vac
Date of experience: November 30, 2022
I want everybody to know that if you order anything from these people expect to be billed between $59.96 to $82.45 twice a month because they are scammers and there is no mention of any membership or anything of the sort on their site! I live on Social Security and learned after having $120.00 taken from my account in eight days total. And of course they say that you have to cancel and there's nothing you can do about getting your money back! Beware of ordering from these people!
Tip for consumers:
Don't Use Them!!
Date of experience: January 18, 2023
I was charged $67.32 today on a credit card, and immediately called to report this. I have no idea who the heck this company is, but I know I'm filing a police report about them. Damn crooks. So much scam and dishonesty nowadays. It's terrible! Especially for people on limited income.
Date of experience: April 4, 2023
Avoid Consumer Direct Savings. Offered a free floor vacuum for $6 shipping charge. Was then billed $71.97 for membership fee. Membership presently being cancelled but no refund. Vacuum was a piece of junk that did not work. Shame on me here!
Date of experience: September 6, 2022
Same scam SOOOOO many others fell victim to. Fill out survey for a free item, only have to pay shipping 5.95. Then 3 days later get a 67.95 charge from same company Top Consumer Direct Saving Store. Never authorized for a subscription on anything. Nor is there a reference to anything other than the free item I am paying shipping on. Then when I contact my bank about fraud, they say nothing they can do because I singed up for the service? NO I DID NOT. I read everything on each page, especially the fine print. Nothing there. As one can see, in all of the screenshots provided. THAT in no case is there ANY notification of us joining their subscription. There is no informed consent anywhere to be found on any transaction page. Yet our banks will not help? Because "WE" agreed to the fee? NO WE DID NOT.
Products used:
Scammed did not receive anything
Date of experience: September 5, 2023
So I paid $5.74 shipping for a free item. Nowhere did I see anything about signing up for a monthly subscription. When I called the number that showed up on my credit card statement was when I found out about this bit of trickery they were using to dun my credit card. If you want to make sure you don't get charged call this number, *******989, and inform the person who answers that you no longer want to be a part of this and to cancel your subscription. This is the only way you will get through to them since they cannot give you a direct contact number for this company.
Tip for consumers:
If it looks too good to be true or like you're getting a really good bargain, it is too good to be true and you're not getting a bargain.
Products used:
Nothing was ever received
Date of experience: July 12, 2023
They will sign you up for a subscription that you had no idea was part of the deal. You will be charged 82.45 and won't receive anything for it. When I called to ask what the 82.45 was for. They said I was supposed to receive a voucher for $125 to spend on their products. I was never sent any voucher. They basically stole my money. They send you in circles trying to get it resolved and basically tell you there's nothing they can do and you should read the fine print better. Save yourself the headache and your pocketbook. This company is a scam.
Date of experience: April 10, 2023
This company was advertising I had the opportunity do complete a survey and pay the shipping of 6.95 and I receive a tent that they were offering.
Never received anything and then they tried to charge my card $67 and that was the declined but then they're able to charge $39.99 for something I'm not sure what that was for.
Had to cancel the card and now I'm trying to get my money back from this consumer direct savings store which is just a fraud.
Tip for consumers:
Scam company
Products used:
None
Date of experience: August 24, 2023
Avoid this scam like the plague. Impossible to understand their fast talking 3rd party on phone. This company lures unsuspecting folks to sign up for a "membership " and they bill Mon holy for no services at all.
Tip for consumers:
No customer service, nobody to call. Only contact is a third party company that services thousands of accounts, scams likely;
Products used:
This company trucks senior citizens, avoid dealing with them,
Date of experience: October 2, 2023
I believe they are scammers. I ordered a "free" solar flashlight. I was only charged shipping. Unbeknownst to me I had enrolled into an automatic membership that charged $68.89 per month. I called and cancelled when I saw it appear on my statement. They said they could not credit my account but only give me a $125 coupon to use on their site. The email provided a link you are supposed to click on to take you to the site. There is a website below it for the site that cannot be reached. I don't dare click on the link for concern of what might happen. Furthermore, the email address the customer service rep said the original coupon was sent to was not in my inbox, spam, or deleted folders. Beware!
Date of experience: January 27, 2023
Did a survey paid 4.99 for shipping on a watch. Then they took 81.37 for?, but according to them it was in the fine print... wont refund my money... told them I need for baby formula & diapers. They don't care...Shameful...I will read fine print in future...questioning if it was even in fine print. Because I do read...
Tip for consumers:
Don't buy anything
Date of experience: January 11, 2023
They said I had won a Walmart pallet. It was smaller. Supposedly once I paid shipping and handling cost of $7.95 it would be shipped in 5 business days. The ad was posted on Facebook. I read other happy reviews that said they received pallets with "fake "photos of their goods. I paid them off my Cashapp since it's not my main account. I read the email about $200 off coupon. My phone warned me their site was unsafe. Thank God. The pallet never showed 5 days later they tried billing my account $67.32 for an unknown charge I never agreed to. I reported them as Scammers and my card compromised. I sent the thieves a text asking them where was my pallet. Lesson learned I should have read reviews on them like I normally do. Beware of doing business online with 3rd party companies who try to align themselves with major retailers.Consumers Direct Savings are very unethical people.
Tip for consumers:
Stay far away.
Products used:
I reeived absolutely nothing but a bill of $7.95.
Date of experience: January 12, 2023
I just got scammed by this so-called Consumer Direct Savings Store or the other named called Optimal Solutions. Stay away from these people they are not worth your time and money. If you see something online and the price is too good to be true stay away from it. They're all Scammers and Scums of the earth
Date of experience: June 14, 2023
Paid $5.95 for shipping, supposed to be for a Macbook from Costco. After reading the reviews here, I called my bank and they reissued a new debit card and deactivated the old card so no further charges can be made. I have to call back in 2 days and they will dispute the charge and refund me the $5.95. I'm glad I read these reviews. I'm usually good about avoiding scams.
If this happens to you, call your bank right away because they will continue to make higher and higher debits from your card.
Date of experience: October 18, 2023
I found your ad on a site I use. It advertised hex clad cookware using Gordon Ramsey. I paid for the shipping. I did not want the fitness tracker. You glued that on to the cookware. That is illegal. It is also illegal to say people will receive the cookware. Found out today that my bank account was hit for the price of the cookware, but just to be put into a monthly drawing for it. That's illegal as well. Return my money by 06/09/2023
Tip for consumers:
Don’t buy from this company
Products used:
None, you didn’t send anything and I not accept any package from you. You have hit my bank account too many times to be legit
Date of experience: June 6, 2023
This company is a scam. Same thing. Say I won for $5.96. Next thing I know $67.43 out of my account and no prize. You can report this at reportfraud.ftc.gov. Send any information you have. So far I have for email
*******@trytopnotchdiscounts.com
She first said the company is Optimal Solutions in Orange County Fl. Their phone number *******123. Send any information you have. If you received a package send them the address. If they get enough information they might could shut this down. If you look at comments its been going on for a couple years!
Tip for consumers:
Avoid this company and if you have any information report them to reportfraud.ftc.gov to get them shut down
Products used:
None. They sent nothing
Date of experience: March 24, 2023
Well, they got me. Thought I was gettin free cookware-just paying shipping. Nope, not only did the get me for almost $8 for that, but come to find out I got charged an additional $68 for some b.s. Membership/subscription that I saw nothing about! Stupid me…just goes to reinforce that if it's too good to be true, it usually is.
Date of experience: July 4, 2023
I am so glad I found your site. I ordered a tactical sling bag from tacticaladay. My order went to consumer direct savings. Checked my account today and was charged $67.32 for a membership that I never ordered. Always a good idea to check the fine print. They sent a $200. Coupon that did not work. If I order from another company I will make sure that I don't have to go through this again. Thanks for your site. I appreciate it.
Date of experience: January 27, 2023
PLEASE AVOID THIS SITE! I came across an Instagram add for a free tactical backpack - just pay shipping. It was about $6 and I got my purchase a few days later. I check my credit card statement and see the $6 charge AND a $67 charge several days after. Strangely, it was listed as "New Universal Electronic" and NOT "Consumer Direct Savings", which confused me, and is a huge red flag. Anyhow, I did not buy anything else from this site so I don't know why I got charged $67. When I tried to visit the site to look into this issue, the site is gone. I look in my emails and clicked a link in the one email they sent me, and the link doesn't work. This site scams people and takes their site down before they can get caught. I had to call my credit card company to cancel my card in case they try to charge me again, and hopefully I can get the $67 charge reversed. Lesson learned! Don't fall for anything too good to be true.
Date of experience: February 24, 2023
This is a big scam. You order a $7.95 charge for shipping is charged, no info on delivery ect. Then a week later another charge of $56.95 is charged to your card.still waiting to get a hold of company to stop charges & remove card before credit card company can do anything! Don't fall for this bs!
Tip for consumers:
Don't
Date of experience: November 13, 2022
SCAM! I took a survey and was told I had won a Stanley tool set. I paid the "shipping charge", no tools. Upon follow up with "customer service" I was told that was the fee for a raffle, and that the charge was for the tool was $68. At that point I also had to replace my card with another number. These folks are nothing but scammers.
Date of experience: August 11, 2023
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