ConsumerDirectSavings has a rating of 1.0 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ConsumerDirectSavings most frequently mention credit card, fine print, and phone number problems. ConsumerDirectSavings ranks 256th among Kitchen Appliances sites.
Paid $5.95 for shipping, supposed to be for a Macbook from Costco. After reading the reviews here, I called my bank and they reissued a new debit card and deactivated the old card so no further charges can be made. I have to call back in 2 days and they will dispute the charge and refund me the $5.95. I'm glad I read these reviews. I'm usually good about avoiding scams. If this happens to you, call your bank right away because they will continue to make higher and higher debits from your card.
I ordered knives for $7.95. They tried charging me $67.95 but luckily I always use a prepaid card for online purchases so they couldn't get the $67.95 because it was declined. Can anyone provide a phone number for this company please?
Date of experience: February 14, 2023
Tricked me into signing u, by saying I'm getting a free gift and just pay shipping. Next thing I know my credit card was charged for their membership ( I never heard of them). My credit card company told me who charged my account I called them and asked why did the charge my account. They canceled the membership that I did mot sign ip for, but did refund my money, I m working with my bank to get it back. BEWARE of survey
Tip for consumers:
Scammed
Products used:
Scammed
Date of experience: March 10, 2023
I purchased what I thought was a knife. After payments of $213.62 to my credit card I had to cancel my card to stop it from continuing. January 2023 I was charged $6.95 then February March and April $68.89 each month for Consumer Savings plan. Today I called them and they are telling me the $6.85 was for a chance to win a knife not to purchase it. And the $68.89 charges were for joining a savings plan. I can't see what I saved!
These people are scamming people this is fraud to consumers!
Products used:
Never received anything!!! Never received a product or service.
Date of experience: May 3, 2023
Just like the others who have posted in SiteJabber, I ordered a tiny hand held vacuum for $8.49. Four days later the company charged my card $49.97 and then two days later charged my card $68.49. I called them and they told me that when I ordered my vac, I had signed up for a subscription service, and there was noting they could do. My bank said they file a claim and that I would know within 30 days whether or not the bank would refund the $49.97 and the $68.49 that had been illegally charged to my card. The bank suggested that I cancel my card, and agreed to send me a new one. What a pain! Rich Redfern
Date of experience: October 10, 2022
The trouble with leaving a review on this company is that most people won't see it until after they've been scammed and are looking for it. I completed an online survey and gave my card information to pay shipping on a mini speaker in which I did receive for $6.95 but a couple days later I noticed a charge on my account for $76 so I called the phone number associated with the charge and they are a third party billing company (supposedly) and told me that I had agreed to a subscription with this company but they would be happy to cancel for me. Ha ha! So somewhere in that website is very small fine print and they are scamming people one at a time for however much they can get before you notice! No offer of a refund at all but they were so kindly (lol) to cancel for me so I wouldn't have any more recurring charges! I can't believe people are getting away with this stuff! It's no different than somebody breaking into your house and stealing what you have!
Tip for consumers:
When a survey pops up on your computer screen immediately close it!
Products used:
The mini speaker that I paid $6.95 for (shipping)
Date of experience: February 10, 2023
I want this taken of my card NOW. I NEVER authorized this transaction. Please email or call to discuss this problem. I don't heard from u, you will hear from me again and again. Or I will contact my lawyer. Pam Tufts *******@comcast.net
Date of experience: August 10, 2023
DO NOT PURCHASE FROM THEM! I want everyone to know that these people are scammers. They posed as a Macy's seller and I purchased a ninja knife set for 3.95 plus S&H on the March 27th. 4 days later I was getting charges on my account for $67.32 that I did not authorize. I never received a confirmation number or email for the knife purchase. Thankfully I have fraud alert on my bank account where they blocked the transactions. I initiated a fraud claim with my bank for this company and hope they shut them down. Scamming people needs to stop NOW. If I could give zero stars I would, they don't deserve the 1 star I clicked.
Tip for consumers:
Scammers do not buy from them. they will hack your account for additional funds that you did not authorize
Products used:
I never received the product
Date of experience: April 3, 2023
An offer came through after I completed a survey for Costco that I thought was legit. Was I wrong! After I agreed to a bargain price for ear buds, more popups came asking me/suggesting/cajoling to buy more stuff. I cut it off, only to discover that this company charged my credit card over $80 for a MEMBERSHIP I never asked for. What type of crap is that? I've had two phone calls with them today, as well as with my credit card company (I've closed the account and thus have to wait 7 to 10 business days for a new card) and they're saying the only way they can complete the cancellation transaction is with a three-way-call that includes me, them and my credit card company. I will work on that tomorrow. Right now I'm just furious. I'm sure lots of people I getting scammed by this awful company.
Date of experience: October 24, 2022
Link from Gun-Videos email received. FYI The address in the email does not exist on Google.
They got by advertising a free tactical backpack, just pay shipping- $5.74, then 4 days later ran another charge through for $67.32, come to find out that's their scam, you are unwillingly signed up for a club membership. Beware, do not get scammed, the charge goes thru as - PremiumMusic and Premium Electronic Gad
Then they email a "coupon" but the link does not work. It takes you to "topcomsumerdeals.com" and all shows is the word "hello".
Why don't the credit card companies do something and block them?
Email address that sent coupon *******@nextlevelpurchase.com <*******@nextlevelpurchase.com>
Date of experience: October 9, 2023
Beware, I was offered a sweeper, only to pay shipping of 5.99. Much to my surprise they charged me $71.97 three days later! Then 10 days later charged 59.96, then 10 days later charged 59.78, then 3 days later charged 59.78,3days later charged 59.78! I read that they've done this to many! Shut them down!
I'm livid & I'm taking this further!
Date of experience: May 4, 2023
Bought tactical bag 7.99shipping then 2weeks after 67.99 credit card charged as majestic smart appliance call was on phone waiting 30min then got call back 2hours later talked to person said will cancel and refund will see.
Date of experience: November 12, 2022
They sign you up for membership to which you never applied for. Some unheard company stealing money out of your bank account. Erroneous charges that will occur every month if you don't stop them. DO NOT fill out any survey to receive any item for shipping charge only. IT'S NOTHING BUT A SCAM AND A WAY TO STEAL MONEY FROM YOUR BANK ACCOUNT
Products used:
Never bought anything from them nor did I sign up for "membership" with them. Full scam
Date of experience: September 27, 2023
Do not click on anything with these people, they are total SCAM ARTIST. They make you believe you won something and that all you have to do is pay shipping
I fell for it unfortunately and now they have used my bank information and claim I signed up for some bull $#*! membership. Stay away don't fall for it like I did.
Date of experience: August 15, 2023
I wish I could give a minus 100. They entice you with what sounds like a good deal and try to charge you with a recurring subscription. DO NOT BUY FROM THIS COMPANY! I should have known better.
Read every thing before you make any purchase.
Tip for consumers:
DO NOT BUY FROM "CONSUMER DIRECT SAVINGS"
Products used:
Cheap bag
Date of experience: January 23, 2023
A "free tactical backpack" was advertised in a recent 'freebies' website newsletter, that indicated I would only pay $4.95 shipping and handling. I purchased this on 22 March, and was promptly charged that amount I was subsequently charged $67.32 on 29 March by this same outfit, despite not having ordered anything else.
I tried contacting them by e-mail only to find that the two support email addresses noted do not function. I located a phone number by searching scam reports online. The receptionist on 30 March confirmed my purchase of the backpack, and claimed that- in placing this order- I was actually subscribing to a store membership. This membership was nowhere disclosed in emails received, the website itself, or the package that I received. It certainly was not advertised in the pitch, which again was for a free backpack for which I would *only* be charged S&H I wish to return the backpack.
I wish all accounts closed. I want the $67.32 fully refunded- and I would like for the company to cease this practice. If you're selling a 'store membership' with your 'free backpack', then you have an ethical and moral obligation to transparently state exactly that upfront
Tip for consumers:
Look up names of companies advertising products. This company has *many* complaints about their underhanded membership scam
Products used:
Tactical backpack
Date of experience: March 30, 2023
I was stupid enough to believe I could get a ice maker for $2.98. Right after I "won" the prize, I got the E-mail saying I was getting $200 worth of free stuff. Didn't go into that email. But I went on Google and at first when I went into their website it kept saying I wasn't online. Finally I got in and saw the BBB. Next went into my bank account and it said I had a pending transaction for $7.95. Since I hadn't left the house to buy anything I called my bank and cancelled my card. I tried to get the transaction stopped but they said it was better to cancel the card since it showed the amount pending might not be the final amount.
Tip for consumers:
Go immediately into your charge card account and see what they charge you. That's how I knew I'd been scammed.
Date of experience: September 5, 2022
BEWARE this MEGA SCAM from Consumer Direct Savings (they use different names too)
Exactly like other complaints listed here, this unscrupulous disgusting company scammed my 87 year old relative with an offer of receiving a $350 item for a $5.99 sign up.
What they failed to mention was that her card would be charged for $67.54 AND $40 every SINGLE MONTH thereafter.
The poor lady did have her card charged for 5 months till I stepped in. The enslaved customer service department of the company offered a refund back for 3 months!
Products used:
NONE
Date of experience: June 27, 2023
These fraudulent companies posting their ad in Facebook posing as Gordon Ramsey and Martha Stewart offering expensive cookware for $6.95. I thought I was lucky to get Le Creuset cookware, but I got multiple charges under different company names. When I called, it was a 3rd party customer service saying I paid $6.95 to enter a sweepstakes for winning the cookware. Then another charge last month for $54.95 for ecommerce coupon/subscription. All these excuses to put my charge. As I asked them to reverse the charges, they came back after checking with the merchant to give 50% credit back. I then wanted to end the call and deal with the credit card company directly to dispute this charge. Then they came back agreed to give a full refund.
If it sounds too good to be true for a set of cookware for paying shipping, it is most likely to be a scam. Once they have your credit card number, they can start charging with various excuses in small amount under $100 that can easily to be overlooked. So be ware and check your statement monthly.
Date of experience: August 16, 2023
I don't know how they got my info but I never signed up for this. Money kept disappearing from my account and finally found out from it is this company.
Tip for consumers:
See money disappearing from your account you might want to check who is doing it. Was told it has been going on since 09/2022
Products used:
Don't know didn't sign up to this company, some how they obtained my information. Was told something to do with pots and pans.
Date of experience: March 20, 2023
I'm not going to say much because everyone else describes this companies sceam. You think you're only paying shipping till they start billing you without your knowlege. Bad Karma...
Tip for consumers:
Avoid this scammer...
Products used:
Nothing...
Date of experience: January 13, 2023
DO NOT PURCHASE FROM THIS COMPANY. THE PHONE NUMBER FOR THEIR "FRONT" OFFICE IS: *******314. You can get a partial refund BUT ONLY if you agree to NOT pursue them legally. NEVER PURCHASE FROM THIS COMPANY
Tip for consumers:
Extremely rude & defensive respondent. Would NOT give address or other information. Offered 50% refund GIVEN I would NOT file a legal action, otherwise NO refund. This is a TRAP. DO NOT do anything with this company. I never received the item I purchased!! THIS IS A SCAM OPERATION.
Products used:
BAG????????
Date of experience: April 14, 2023
Facebook/TikTok should scan the content it allows... like all other of these reviews this company is a scam and DO NO PAY FOR ANYTHING. They will charge your bank account for credit to purchase items on their site and it is all $#*!. TOTAL SCAM AND SHOULD BE SHUT DOWN FOR FALSE ADVERTISING AND SCAM
Tip for consumers:
THE SITE SHOULD BE SHUT DOWN
Products used:
NO PRODUCTS PURCHASED THE SITE IS A SCAM.
Date of experience: April 4, 2023
Fronted as Ace Hardware promising tools in exchange for completing a survey and paying a small shipping fee of $4.95.
Tip for consumers:
Avoid - Scammers
Products used:
None - It was a scam
Date of experience: January 9, 2023
Around 11-11-2022, I received an email to participate in a survey about Walmart. The offer was a blender for only $6.95 for shipping and handling.
On 11-16-2022, there was a charge of $76.68 from Fabulous Garden Collections. I tried to call the 800 number to see why I was billed, I was on the phone for 28 minutes. No one ever answered my call, so I left my number to be called back. I tried several more times, but just received a recording. On 12-21-2022, I was billed another $76.68 again. Once again I tried calling but no answer. On 1-21-2023, I was billed $76.68 again. Again no answer. On 2-6-2023 at 2:14 pm, I called and after 15 minutes, they sent me to a recording, saying they would call me back. I turned around and called them right back at 2:27 pm. They answered right away. They said the were Consumer Direct Savings. I asked why I was billed 3 monthly payments of $76.68 and was told that it was a membership fee. I asked about the blender. She said the $6.95 was to enter a raffle to attempt to win the blender. She said that apparently I hadn't read the terms and conditions. There wasn't any. She said she could cancel my membership. I asked about refunding my 3 monthly payments at $76.68 for a total of $230.04. She said I should have cancelled within 3 days. So NO MONEY for me. I live on a fixed income, and feel very taken advantage of. I have no proof of purchase or a picture, because I never received anything.
Date of experience: February 7, 2023
There was a promotion for cookware, asked if you agreed to pay 9.95 shipping if selected. Had to put in cc and name, etc. Was automatically charged 7.95. Figured out I was already duped but maybe I would receive the cookware. Never received an email or confirmation. 7 days later, I received a charge on cc for 68.89. I called the number on my cc and they told me I signed up for a membership and if I don't want to continue it, they would cancel. I told them I never signed up for it, to cancel it and credit my credit card. They said they couldn't credit my card, but will give me a voucher. I said to what. I didn't sign up for anything, What are they selling? What website? She told me to go to this website to read the conditions and polices that I signed up for and she gave me the website of consumerdirectsaving which my computer told me not to click on. I then googled and it came up that this was a total scam and doing it to many people. I cancelled my credit card and am disputing these charges.
Date of experience: May 7, 2023
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