Corset Story has a rating of 4.8 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Corset Story most frequently mention customer service, several corsets, and fast delivery. Corset Story ranks 1st among Corsets sites.
Free returns and replacements. Quick. Bought wrong sizes and they cheerfully and quickly sent the right ones. No cost to me. Plus a 5 for 1 deal is hard to beat! Best for curvy girls, but everyone looks better in a corset.
Buyer beware I would not waste my time or money. I ordered 4 corsets that were supposed to be delivered but never received the package. They have horrible customer service! Not getting any assistance from corset-story. They take 24 hours to respond and a week has gone by without them even offering a solution. All their emails state "we are waiting for DHL to respond" while they do nothing to help me. Called DHL 5 times myself and the said that the package is lost and to call the shipper for a resolution. That was 5 days ago. Told all of this corsets-story but they do nothing about it. Said I have to wait until its found by DHL. TOTAL CRAP! Horrible experience, horrible customer service. If you buy you might have the same problem if you live in the USA. I would try timeless trends or orchard corsets. Do not buy from them.
Buyer beware
I would not waste my time or money.
I ordered 4 corsets that were supposed to be delivered but never received the package.
They have horrible customer service!
Not getting any assistance from corset-story. They take 24 hours to respond and a week has gone by without them even offering a solution.
All their emails state "we are waiting for DHL to respond" while they do nothing to help me.
Called DHL 5 times myself and the said that the package is lost and to call the shipper for a resolution. That was 5 days ago.
Told all of this corsets-story but they do nothing about it. Said I have to wait until its found by DHL. TOTAL CRAP! Horrible experience, horrible customer service.
If you buy you might have the same problem if you live in the USA.
I would try timeless trends or orchard corsets.
Do not buy from them.
Free returns and replacements. Quick. Bought wrong sizes and they cheerfully and quickly sent the right ones. No cost to me. Plus a 5 for 1 deal is hard to beat!
Best for curvy girls, but everyone looks better in a corset.
Tip for consumers:
5 for 1 deals means you pay for the most expensive ones. share with friends!
Products used:
several corsets
I have been a professional Dominatrix for the past 14 years. I own literally 10 of this companies corsets. Mostly the longer brocade Victorian cut. All are steel boned, lined with steel busk closures and heavy laces in the closure. I have worn Corset Story corsets hundreds of times. In my professional sessions and out in public as 'going out tonight' outfits. I cannot recommend this company and its products highly enough!
Tip for consumers:
Make sure you understand the fitting and the level of boning. This company sells 'burlesque' pieces that only have light boning in addition to the serious steel boned corsets.
I'm still in the process of finding what's right for me out of their beautiful selection, but I can say with confidence that the customer service is absolutely lovely. Chris has been helpful, patient, and kind!
Fantastic, well established website with top quality corsets and other clothing. The customer service is excellent too. I recommend signing up to the email newsletter for info on new stock, sales and discount codes.
I have made several purchases for my partner and she has loved them all. They are well made, a good fit & make her feel really sexy. A genuine UK supplier. There are none of the ill fitting poor quality issues that we have experienced with goods from Asia.
We have bought a number of items from Corset Story, they never fail to please. Got one once that didn't fit and the return process was simple, no questions asked. Replacement was perfect. One reviewer indicates disappointment in receiving a fashion corset, these are always clearly labeled and sold at a much lower price point to reflect this. Highly recommend.
I've ordered corsets and stockings from Corset Story. All of my items have arrived in a timely manner and exactly as expected. I can't comment on their customer service because I've never had to use it. Everything's been perfect. I look forward to shopping with them in the future!
Having shopped with Corset Story a number of times now, I can say that they are an amazing company to shop with. Their quick delivery, competitive pricing and quality will keep me coming back again and again.
Corset Story make beautiful corsets, (and sexy accessories to go with them!) Not only that but they are extremely well made with high quality fabric and excellent stitching There's a corset for everyone at this store and most of the time the corsets arrive the very next day! I love them, no wonder I've got so many corsets in my closet... I'm addicted!
I've bought at least 4 corsets from Corset Story and I think they're excellent. I had a problem with one, and the customer service team were very responsive and helpful. My refund was processed quickly. I also managed to mess up an order once and miss a deal they had on. I noticed immediately and emailed, not expecting a response, and they honoured the discount.
The corsets I have (all steel boned) are wonderfully comfortable and never fail to win me compliments. I love wearing them and am looking forward to buying more once I'm over my having babies phase!
I bought a series of corsets to be feminine and pretty but also to help me manage my back particularly when it needs to keep going for a big all day event such as a wedding. Corset Story is my go-to choice. Incidentally, it's not just corsets now as their range has extended since I first shopped with them.
Returns are fairly straightforward, my only issue was that I was given a store credit and not a refund which I would have preferred. This store credit is sitting in my account waiting for me to need a new corset someday instead of in my bank where I'd want it.
Ive been buying from this website for nearly 7 years, and I can say that Ive never had a bad experience. The products Ive received have always been very well made, which have lasted longer than my waist size.
The one time I had an issue with a delivery, I contacted the customer care team, and they sorted it then and there. There was no issue with getting it sorted. Which, Im sad to say, is not the norm with every retailer, online or otherwise.
I recommend this company to pretty much everyone who has an interest in corsets. Their great sales are a nice bonus to a great customer focused company.
I've purchased from Corset Story for a number of years and have always been delighted with the products and the service. For me they are a reliable company who offer a large and varied selection of beautiful corsets which are well made. They fulfill orders in a timely manner and use appropriate packaging which has always arrived in good condition. The sizing guidance they give is very useful and its usually clear if a corset is fashion or waist training so you don't make a mistake. I will continue to use them.
I have ordered 3 corsets from Corset Story within the last 12 months and I have loved all of them. Really good prices, and they usually have sales which is an added bonus.
Being a plus size girl Im so pleased I can finally find corsets that fit really well and look flattering, without being super expensive. Will definitely be ordering from them again.
Great value corsets that are well made. I've bought 2 corsets from Corset story over the years and have been extremely satisfied with both the product and the customer service. When i wear them on nights out i always receive compliments. I would recommend this company and would buy from them again
Cannot rave enough about this site and the quality of my corsets. I am a tad on the larger side and frankly not able to buy off the rack in stores. After taking some careful measurements (with guidance from their website) I picked out a few different styles of corsets. I loved every single one that I received! They were exactly as described. There were some tips for self lacing that I had to get used to. I ended up figuring out some personal preferences about the styles I prefer with my body shape. I cant wait for my next order. The only down side is that it is an international order, so you do have to wait a bit for shipping time, BUT the quality is WORTH IT!
I have bought many corsets from this wonderful place, often buying upto 4 at a time usually when they have their excellent offers on. There has never been a time when I have felt dissatisfied or been inclined to return any. I get many compliments on my corsets as I wear corsets most weekends and always feel great. So thankyou for all your hard work in keeping such a wonderful site available xx
My wife and I have ordered several corsets, skirts and other items over the last few years. She has always found the quality of the products to be first rate. The items we have bought have been very well made. On one occasion we got the sizing wrong but the item was exchanged quickly, efficiently and without fuss. The service element, through ordering to delivery is also very good.
Rob and Sue.
Bought two corsets from Corset Story, one black and one white to try and slim down my waist for the wedding this summer. They are stunning, very feminine and amazing quality. The best thing was I did not have to spend a fortune! I would highly recommend Corset Story whether you what to slim down or just look and feel super sexy no matter the occasion :)
I've been wearing corsets for the last 7 years or so and corset story remains the best site I've found so far. Their corsets can be a little pricey but they are well worth the cost, I have several that I've owned for a few years now and worn with some regularity and only one is really starting to show signs of wear. My only complaint is that I have a smaller torso so most of their styles are too long for me, but I'm always able to find a way to make it work.
I've bought several corsets from here and they have all been good. I've also purchased a couple of skirts, a coat and a pair of shoes all lived up to my expectations. The reason I'm not giving full 5 stars is because my favourite corsets are seldom to be found in my size.
I ordered on March 6th with 1 pre-order. They hold your entire order, if it includes a pre-order, until complete--per time of order this was to be March 30th. To date, April 4th, the item was put back "in stock" and is now back in "pre-order" for May.
MY ORDER WAS SKIPPED/NOT SHIPPED IN THIS PROCESS AND THE ONLY "CUSTOMER CARE" HAS BEEN TWO OF THE SAME FORM LETTERS WHICH BLATANTLY MISREPRESENT THEIR "PROCESS," MAKE EXCUSES, AND OFFERS NO SOLID SOLUTIONS (EXCEPT A REFUND THAT DOES NOTHING TO COVER INTEREST PAID OR OTHER DAMAGES CAUSED BY THE MERCHANDISE THEY HAVE HELD FOR A MONTH--MY PART OF THE TRANSACTION "PAID IN FULL."
Tip for consumers:
Avoid!!
Products used:
No products received.
Sincere apologies for the issues Tiffany
We are currently having a lot of issues with our customers pre-order's due to various delays with the supply chain and border control. We have been emailing customers to apologise and inform everyone of these issues.
In our last email we explained that we felt we could resolve these delays in one of 3 ways;
I) You are more than welcome to select an alternative in stock design to be shipped in place of the pre-order corset which you are waiting for. We could them amend your order and ship your order to you straight away
Ii) We could cancel your order and refund you in full
Iii) If you are happy to wait for your order we will be shipping your parcel as quickly as possible as soon as the shipment with your pre-order corsets arrives
Our website clearly shows which corsets are in stock and available for immediate shipping. We also offer a selection of corsets on a -pre-order basis. Our website show estimated delivery times for these designs and the basket, checkout and order confirmation email all let customers know that select pre-order designs will delay your parcel from being shipped. Unfortunately partially shipping orders on the "4 for 1 Multibuy" offer causes a lot of problems with shipping, customs clearance and returns.
We have apologised for the delays and the inconvenience this has caused. I am more than happy to amend your order for you if there is an alternative design you might like in place of the pre-order corset, all I would need to know is which corset you would be happy to receive
Apologies once again, let me know how we can best resolve the situation
Corset on this websitedoesn't fit and it looks nothing like the picture. Recommend miley sh ouse.com.
Visit Corset Story USA and find some of the best designs you'll see online. A huge range of colors and styles including Steampunk and Waist Training corsets.
Hello Rebecca
I am sorry that your parcel has not arrived on time. I have messaged you on numerous occasions to explain the process I have to go through with the couriers. All parcels are fully insured, we state that parcels usually will be delivered within 3 business days, at the time you are leaving this rather scathing review your parcel is 1 day late.
I appreciate you are frustrated, I have emailed several times over the weekend to reassure you that I will resolve the situation, I have to allow DHL to investigate the situation to see if they can locate your parcel and deliver it, I did explain that this will take a week. Unfortunately I can not speed the process up. We shipped your parcel from the UK as promised last week, it arrived at LAX within 24 hours where it should be delivered to you but seems to be stuck. I am sorry for the inconvenience but you review is pretty unfair, not too mention really damaging to our brand.
We are still working closely with our Account Manager at DHL to resolve the situation. I have explained that as soon DHL have concluded their investigation you will either have received your parcel, or we will ship a replacement or refund you in full
Apologies once again, I will continue to work to resolve the situation