• Corset Story

Corset Story

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Overview

Corset Story has a rating of 4.8 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Corset Story most frequently mention customer service, several corsets, and fast delivery. Corset Story ranks 1st among Corsets sites.

  • Service
    12
  • Value
    13
  • Shipping
    12
  • Returns
    8
  • Quality
    11
10
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How would you rate Corset Story?
Top Positive Review

“Outstanding deals and customer service”

John O.
8/2/21

Free returns and replacements. Quick. Bought wrong sizes and they cheerfully and quickly sent the right ones. No cost to me. Plus a 5 for 1 deal is hard to beat! Best for curvy girls, but everyone looks better in a corset.

Top Critical Review

“Crappy service”

Rebecca L.
11/24/20

Buyer beware I would not waste my time or money. I ordered 4 corsets that were supposed to be delivered but never received the package. They have horrible customer service! Not getting any assistance from corset-story. They take 24 hours to respond and a week has gone by without them even offering a solution. All their emails state "we are waiting for DHL to respond" while they do nothing to help me. Called DHL 5 times myself and the said that the package is lost and to call the shipper for a resolution. That was 5 days ago. Told all of this corsets-story but they do nothing about it. Said I have to wait until its found by DHL. TOTAL CRAP! Horrible experience, horrible customer service. If you buy you might have the same problem if you live in the USA. I would try timeless trends or orchard corsets. Do not buy from them.

Reviews (148)

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corset story (72) customer service (23)
Thumbnail of user mollyc47
GB
1 review
0 helpful votes
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January 29th, 2018

All the corsets I bought from this company have been amazing.The selection is fabulous, once you chose it arrives fast, then the quality is there too.

Thumbnail of user nicolag9
GB
1 review
0 helpful votes
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January 28th, 2018

I love this site. The selection is fabulous, once you chose it arrives fast, then the quality is there too. What more can you ask... oh yes, great prices. Perfect.

Thumbnail of user unnurh
Iceland
1 review
0 helpful votes
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January 25th, 2018

I've ordered two pieces from corset story, both of them beautiful Steampunk-style fashion corsets for my costumes! The sizing is easy to comprehend as long as you measure yourself accurately!

Thumbnail of user tiffanym494
North Carolina
1 review
0 helpful votes
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April 4th, 2021

I ordered on March 6th with 1 pre-order. They hold your entire order, if it includes a pre-order, until complete--per time of order this was to be March 30th. To date, April 4th, the item was put back "in stock" and is now back in "pre-order" for May.

MY ORDER WAS SKIPPED/NOT SHIPPED IN THIS PROCESS AND THE ONLY "CUSTOMER CARE" HAS BEEN TWO OF THE SAME FORM LETTERS WHICH BLATANTLY MISREPRESENT THEIR "PROCESS," MAKE EXCUSES, AND OFFERS NO SOLID SOLUTIONS (EXCEPT A REFUND THAT DOES NOTHING TO COVER INTEREST PAID OR OTHER DAMAGES CAUSED BY THE MERCHANDISE THEY HAVE HELD FOR A MONTH--MY PART OF THE TRANSACTION "PAID IN FULL."

Tip for consumers:
Avoid!!

Products used:
No products received.

Service
Value
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Thumbnail of user chrisr281
chris R. – Corset Story Rep

Sincere apologies for the issues Tiffany

We are currently having a lot of issues with our customers pre-order's due to various delays with the supply chain and border control. We have been emailing customers to apologise and inform everyone of these issues.

In our last email we explained that we felt we could resolve these delays in one of 3 ways;
I) You are more than welcome to select an alternative in stock design to be shipped in place of the pre-order corset which you are waiting for. We could them amend your order and ship your order to you straight away
Ii) We could cancel your order and refund you in full
Iii) If you are happy to wait for your order we will be shipping your parcel as quickly as possible as soon as the shipment with your pre-order corsets arrives

Our website clearly shows which corsets are in stock and available for immediate shipping. We also offer a selection of corsets on a -pre-order basis. Our website show estimated delivery times for these designs and the basket, checkout and order confirmation email all let customers know that select pre-order designs will delay your parcel from being shipped. Unfortunately partially shipping orders on the "4 for 1 Multibuy" offer causes a lot of problems with shipping, customs clearance and returns.

We have apologised for the delays and the inconvenience this has caused. I am more than happy to amend your order for you if there is an alternative design you might like in place of the pre-order corset, all I would need to know is which corset you would be happy to receive

Apologies once again, let me know how we can best resolve the situation

Thumbnail of user lyndaz2
GB
1 review
0 helpful votes
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January 26th, 2018

I've have quite a few corsets from here. They are top quality, very sturdy and we'll made. The styles are really different and edgy. Couldn't say enough good things thankyou xxx

Thumbnail of user kayc95
GB
1 review
0 helpful votes
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January 25th, 2018

Lovely quality corsets, arrrive promptly after delivery. They look lovely on and really do enhance the appearance of my horrible body. Am not convinced the waist trainers work though.

Thumbnail of user melanies87
GB
1 review
0 helpful votes
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January 25th, 2018

Corset Story manage the holy grail of corsets; a corset which not only reduces your waist but also flattens your tum. If you want to look like a Goddess or a Demon then look no further.

Thumbnail of user juliet306
GB
1 review
0 helpful votes
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January 25th, 2018

I have purchased many items from Corset-story and have always been very pleased. A great selection of corsets and sizes with gothic style clothing that I adore.

Thumbnail of user alis1429
GB
1 review
0 helpful votes
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January 27th, 2018

I've been buying corsets from Corset story for 6 years and own multiple corsets as well as other accessories. I've always had great service and the quality of the garments is second to none!

Thumbnail of user carolk96
GB
1 review
0 helpful votes
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January 26th, 2018

I have used these guys for quite some time for all my corsets, and have recommended them to friends. Quality is brilliant and not had any issues with any of my many purchases.

Thumbnail of user lucyw48
GB
1 review
0 helpful votes
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January 25th, 2018

I have (so far...) purchased 6 corsets and this is the only corset company I will use now. The only thing stopping me buying more is places to wear them and give them the showing off they deserve!

Thumbnail of user sallyb88
Florida
1 review
0 helpful votes
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January 25th, 2018

I have bought quite a few corsets from corset story... my corsets have come from the UK all the way to Florida... I can honestly say iv'e been very happy with my purchases every time!

Thumbnail of user am12192
A M.
Australia
1 review
0 helpful votes
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February 24th, 2018

Excellent customer service, for price point the corsets are excellent quality, lovely designs and details and range. For the cost the corsets are very good if you choose a steel boned item. The fashion items are pretty tops, but won't compress you much as stated on the site. With my corset I laced into it slowly, as I got used to corset wearing again and have had no problems. Be sensible, stretch when you aren't in your corset and don't try to massively reduce your waist instantly. Take your measurements and consider your own shape and there should be less of an issue with fit - I am quite curvy at the hip and do not fit some of the underbust styles - the flared hip styles were lovely. Anytime I needed a change or adjustment to my order I had a prompt and helpful reply in 24 hours or less. I was really surprised because I am used to middling to awful customer service from online purchasing. Corset story have outstanding customer service. Corsets arrived really quickly and returns were easy. There are often sales or closeouts of left over sizes/old styles - this isn't a bad thing or proof the corsets are cheap - it's a sign of a thriving retail business with excellent stock management and a good grasp of logistics.

Thumbnail of user samanthab115
GB
1 review
0 helpful votes
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January 25th, 2018

Ive bought many corsets over the years as have my 2 daughters.
Very high quality & the sales where you can get 3 for the price of 2 means that my daughters & I can spoil ourselves.

Thumbnail of user abigaill16
GB
1 review
0 helpful votes
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January 25th, 2018

I have bought several corsets from this site (corset story). The corsets are well made very strong and sturdy. All steel boned and really good deal/price. Even my mum bought some from the site

Thumbnail of user elizabethc235
GB
1 review
0 helpful votes
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January 26th, 2018

I've been using them for years.
Incredible deals and great customer service.
Both the fashion and steel boned corsets are great quality and value for money.

Thumbnail of user sheilal35
GB
1 review
0 helpful votes
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January 25th, 2018

I have several corsets from you and they all fab and I always get lovely comments when I am wearing them. Excellent service, excellent quality from a reputable company. Thank you

Thumbnail of user duaneh28
GB
1 review
0 helpful votes
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January 27th, 2018

Ordered a matching corset and skirt for my girlfriend and she was delighted. Fit was perfect. For my part, it was reasonably priced, it arrived on time and she looked great in it. Win all round.

Thumbnail of user meh454
GB
1 review
0 helpful votes
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January 25th, 2018

Excellent range, frequent promotions. Good quality and good turn over of the items in their range. Delivery times are good and the quality of their corsets are very good.

Thumbnail of user emmac119
GB
2 reviews
1 helpful vote
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March 3rd, 2018

I got this corset a few weeks back and have been wearing it off and on since, It's lovely and holds me in all the right places, fits well.

Service
Value
Shipping
Quality
Thumbnail of user jenb95
GB
1 review
0 helpful votes
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January 25th, 2018

I bought the Black Lingerie Overbust with Cup Detail and Lace Inserts and Red and Black Lace Corset with Frilly Burlesque Skirt both are beautiful and very well made considering how much i paid! Will defiantly buy your products again and defiantly recomend

Thumbnail of user katieg235
California
1 review
3 helpful votes
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March 17th, 2021

Weight: 124, Bra: 34B, Corset Size: 4.
I own 4 corsets from Corset Story (3 overbust, one underbust) that I bought last summer and I couldn't be happier about my purchases! The corsets all look exactly as pictured online. If you order the correct size, which is easy with their sizing guides, your corsets should fit great. I am not busty so didn't expect my corsets to give me that push up cleavage look, but I still feel incredibly sexy and confident when I'm wearing them. These were my first corsets and I found them easy enough to put on and take off. I will definitely be ordering from Corset Story again in the future and I highly recommend them to anyone.

Their customer service is amazing too! When placing my original order, I accidentally ordered the wrong corset. When I emailed them asking if it could be fixed since I'd already paid for the order and they corrected the item to the corset I actually wanted and it added no confusion and no additional time to my delivery date. I'd like to add that two of the corsets were on backorder so it took a couple weeks longer then normal, but it was explained to me and I was kept updated and it really was no issue at all! 10/10 on the corsets design and quality, ordering process, and customer service.

Tip for consumers:
Try the 4 for 1 deal, seriously an amazing offer!

Products used:
Overbust corset x3
Underbust corset x1

Thumbnail of user karenb372
GB
1 review
0 helpful votes
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January 26th, 2018

Fast service and if anything is wrong they sort it straight away, I have ordered quite a few things from here and it's great quality :)

Thumbnail of user erz9
France
3 reviews
20 helpful votes
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January 26th, 2018

Great service, Great Items, I'm a big fan. Have been for several years now.
Located in the UK, I can even send returns to an address here in France.
Very convenient. The Corsets are perfect, quality and fabrics.
I hope they will come back to the vinyl/rock/goth style.

Les corsets sont tous de tres bonne qualité pour un prix défiant toute concurrence.
Et si jamais je dois renvoyer, pour un pb de taille par exemple, je peux adresser le colis en France au lieu de UK et payer moins cher le retour. Ils sont vraiment a l'écoute

Je recommande

Thumbnail of user annd128
GB
1 review
0 helpful votes
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January 26th, 2018

I own 5 corsets from this company. All are beautifully made and look wonderful. I would highly recommend them to anyone.

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Visit Corset Story USA and find some of the best designs you'll see online. A huge range of colors and styles including Steampunk and Waist Training corsets.

Company Representative

Thumbnail of user chrisr281
chris R.

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