CorvetteMods has a rating of 2.1 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CorvetteMods most frequently mention customer service, credit card, and tracking number problems. CorvetteMods ranks 677th among Auto Accessories sites.
This company has so many options for custom painted products. My 2017 Grand Sport Corvette now looks like no other. The paint and clear coat quality is better than GM, will definitely be checking back and ordering more.
After 3 business days of waiting for "in stock" items to ship, I requested a refund. They refused because my order was already in "queue". Oh yeah, you can only reach their "customer support" via email. It took thier "cancellation team" 10 hours to DENY my cancellation request. This is day 4 and just had to file a claim with PayPal and my credit card company to try and recover my $200+. This "business" is a total scam and should be avoided at all cost!
Horrible customer service for sub-par products. Sometimes you won't even receive the product. I would do your hw before ordering and watch out some of the good reviews maybe fake. Check with the BBB.
Tip for consumers:
Be careful! Read reviews
Products used:
None
Ordered two decals and a custom painted shift bezel and received it way before their estimated completion date. Highly recommend this Corvette parts supplier.
Ordered chrome lug nuts for my Vette and they sent something different than what was pictured on their website. They refused to pay the return shipping
I purchased transducer, Defective, called service dept. refusad to give an RMA# for return. Filed return forms per email with pictures still no response.
Their website is so user friendly, got my order quickly for much cheaper than other corvette co. Panines and the parts I ordered were good quality.
I will definitely be returning
I WISH I COULD GIVE THEM ZERO STARS! I RECENTLY ORDERED OVER $2K WORTH OF EXHAUST AND ACCIDENTLY ORDERED 1 PART BUY MISTAKE. WHILE DOING MORE RESEARCH I FOUND THE SAME EXHAUST FOR A FEW HUNDRED CHEAPER FROM ANOTHER SITE SO I ORDERED FROM THEM INSTEAD. IN THE MEAN TIME TRYING TO CANCEL MY ORDER WITH CORVETTEMODS ( THIS ALL TOOK PLACE WITHIN A 24 HR WINDOW) FINALLY AFTER NEARLY A DOZEN PHONE CALLS AND SEVERAL EMAILS I WAS ABLE TO STOP THEM FROM SENDING IT OUT. THE REASON FOR THIS REVIEW AND WHY IM SO UPSET IS THAT THEY CHARGED ME A $100 RESTOCK FEE FOR SOMETHING THAT PROBABLY NEVER EVEN LEFT THIER SHELVES. BUYER BEWARE. THESE HICKS ARE SCAMMERS.
Tip for consumers:
BEWARE!! $100 RESTOCK FEES FOR ITEMS THAT WERE NEVER DELIVERED OR PROBABLY NEVER EVEN LEFT THE SHELF.
Products used:
NONE!
Took my order over the phone, charged my card immediately, entered the wrong part and shipping address and then the only person that would take to me for the next week was a sorry $#*! customer service person that stated that he could only speak to anyone else in the company through email and was unsure if they had, or even could correct my order. After 1 week of chasing them, I had to get my credit card company involved. In turn, they submitted a negative review of me as a buyer. This company is a joke and the absolute worst customer service i have even seen. There is no doubt that I would have never received the part or my money back had I not gotten the credit card company involved. I SHOULD HAVE TRUSTED THE OVERWHELMING AMOUNT OF NEGATIVE REVIEWS BEFORE I ORDERED. Beware of these scammers!
Can say enough great stuff about this company. They had a selection that was much better than some of the competitors out there. Their customer service was great when I had to get an RMA. Thank you!
Ordered a part from Corvette Mods and received is a week later. The part was deeply scratched and all bent up. Contacted them within 5 minutes of receiving the package in the mail and got someone in a call center that gave me a list of information they needed and an email to send it to. I prepared all the information and sent the email only to receive an email back from them with a form to complete along with the same request for the information I had already sent to them. I completed the form and resent all the information along with the pictures I had sent before. 3 days later they tell me that they cannot process my claim because I have not provided the pictures they requested. I resent the pictures and asked for a confirmation of receiving the pictures. They then sent back and said they would be forwarding on the information to the department that would review and decide if a refund could be issued. Then a few minutes later I received another email from them telling me that they could not process my claim until I sent them pictures. Based on what I have read on the internet about Corvette Mods, LLC, I am not expecting to get a refund anytime soon or at all. I have washed my hands of this and turned it over to the credit card company. Do not buy anything from Corvette Mods, LLC!
Tip for consumers:
Do not purchase anything from Corvette Mods, LLC. They will rip you off!
Products used:
Will never purchase anything from them again!
We ordered from Corvette Mods a few times and the sales guys are helpful in finding the right part for my car. Mostly happy with the selection and quality
My interactions with Corvette Mods has been a pleasant experience. They shipped my purchases in a timely manner and provide a good alternative to buying original parts from GM.
Hate writing bad reviews but I'm going to after this experience, waited almost 3 weeks and I finally received my package, then I open it and one of the headights I purchased was broken, and the box is not damaged, so it looks like it's on there packaging department, so I requested a return and customer service said a few business days and on top of that they have to receive my package and then they are going to ship the new one out, which will be another 3weeks, i could of ordered a dang elephant that would get here quicker than these people operate
I have never left a review... FOR ANYTHING! But, after spending approx.$1,500 with corvettemods.com, I feel the need to.
This terrible review begins when I was attempting to order my side skirts and front splitter in the carbon black that is depicted in their online description. Long story short, it is not in their dropdown box when choosing your order. Therefore, I had to call this in and was charged an additional $100+ dollars for the "upgrade" in color. Next, I was told that it would be 4 FREAKING WEEKS BEFORE THEY SHIP YOUR ORDER! Don't spend your hard earn cash with these people! There are mom and pops shops that offer faster turn around on your order, especially when you spend the kind of money that Corvette parts cost. YOU HAVE BEEN WARNED!
Tip for consumers:
Don't spend your hard earn cash with these people! There are mom and pops shops that offer faster turn around on your order, especially when you spend the kind of money that Corvette parts cost.
ABSOLUTELY, WITH OUT QUESTION DO NOT DEAL WITH THIS COMPANY UNDER ANY CIRCUMSTANCE! The only saving grace that is that I use PAYPAL to buy everything online. I ordered $850 worth of parts from them, that they said they painted in house. LIES! They are just middle men marking crap up. Their parts will come repackaged and or damaged. You will have to pay the shipping back to them because their web page says so. I spent $148 sending back their crap to get my initial money back, so beware they will be coming to you next! After opening a case with PAYPAL, they will continue to contact you saying," close the case so we can resolve it", don't fall for it. When i first contacted them about the damage, they wanted me to open a claim against the package carrier for their own negligence. Never did they offer to replace or resend the damaged item. I got my refund through paypal but i lost on shipping. Buyer beware!
Tip for consumers:
DO NOT USE THIS COMPANY, ALL THEIR POSITIVE REVIEWS ARE LIES
Products used:
nothing they were all damaged
Purchased a water pump for our '89 Vette and I'm very impressed with the quality and attention to detail! Will come back for more parts in my rebuild!
My boring jackers for $161 They sent me the Green Giant injectors for $80 Now it's been on going for 3 weeks They won't return my emails or nothing and I am I got my money back yet Top it off they sent me tracking information saying it were shipped on a 12 Post Office didn't get until 18 We made it look like it shipped went on eBay purchased then doubled their money and sold it to me This companies a true work of art scumbags
I ordered some custom painted trim pieces for my C7. I already had an order in with RPI designs, but after seeing an ad on Facebook, I decided to try out some other parts on Corvette Mods. Corvette Mods parts were painted and shipped to me faster than my older RPI order and the paint matches my exterior perfectly. Corvette Mods parts were stainless steel and slightly more expensive, but look way better than the fiberglass parts RPI sent me that stick on with Velcro...
Ordered c5 corvette floor mats, no order confirmation no order status emails. Calling customer service is a joke, can't tell you anything about the order. At this point I just wanted a refund
STAY AWAY FROM CORVETTE MODS. RUN AWAY.
I placed a $78 order online and within 12 hours I decided to cancel the order. Cancelled order online and called "customer service". Numerous stupid calls and emails with them. They shipped anyway. I refused the package through the UPS website. More stupid emails and calls with them. They received the returned items weeks ago. As of today THIRTY-FOUR (34) DAYS LATER AND STILL NO REFUND!
I never buy anything from them again
Have ordered a battery holder, waited for 4 weeks and never received it they couldn't provide me tracking number. I have dispute transaction at my bank
Thank you Corvette Mods!
The C3 bezel I've been trying to locate arrived today. To my pleasure, it was a perfect fit. Your prices were fair, and the service was great.
So happy!
Placed an order on 07/12/2019 after calling to verify the items were in stock. Order never shipped. Called multiple times to get an update and a tracking number, but the only thing "customer service reps" (which seems to be an off site third party company) can tell me is that they will forward the info to the warehouse to get a confirmation or an e-mail within 24 hours. I've got multiple emails saying that they are yet to receive any more info about the order. One of the e-mails stated the order shipped but when I requested a tracking number nobody answered back and the customer service reps are not aware of any shipping/tracking info either. I requested to speak to somebody at the actual site, or a supervisor but they can't transfer calls, and don't have any info about the order either. Overall a terrible experience so far. Next step is to file a complaint with the Better Business Bureau. Now I know the reason why this company is not BBB accredited. I will keep this post updated with all the details.
They sent me the wrong part and refuse to take the return or correct the problem and now wont respond.
Awful customer service. Quality of part is awful. Shipping time is awful. AVOID THIS COMPANY AT ALL COST.
WASTE OF MONEY! If i could i would review 0 stars
Multiple calls & message's left & e-mails sent with no response about parts ordered & paid for that never were delivered as was told they were in stock!
Tip for consumers:
No customer service reply's : will not by from Corvette Mods again.
Products used:
corvette parts
Ordered parts came in wrong could not return even if i wanted to reorder different part
It was junk these people are so dishonest should not be allowed to be in business!
Product Categories include: Apparel Car Care Carbon Fiber Parts Custom Painted Parts Engine Exterior Exhaust Systems Hydrodipping Interior LED & HID Lighting License Plate Frames Logo Items/Gifts Performance Pr...