CorvetteMods has a rating of 2.1 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CorvetteMods most frequently mention customer service, credit card, and tracking number problems. CorvetteMods ranks 677th among Auto Accessories sites.
This company has so many options for custom painted products. My 2017 Grand Sport Corvette now looks like no other. The paint and clear coat quality is better than GM, will definitely be checking back and ordering more.
After 3 business days of waiting for "in stock" items to ship, I requested a refund. They refused because my order was already in "queue". Oh yeah, you can only reach their "customer support" via email. It took thier "cancellation team" 10 hours to DENY my cancellation request. This is day 4 and just had to file a claim with PayPal and my credit card company to try and recover my $200+. This "business" is a total scam and should be avoided at all cost!
It's been so hard to return the chiped spliter that came in damage, they tell me that ur rma has been approved but they send u no return label, I have to pay for it my self witch will cost me $300 to send it back and I paid like $400 for it, I been writing to them over and over and the same respond, don't buy from them all u could do is leave messages and no one calls u back I warn u stay away from them
Ordered a rear halfshaft for a 1969 corvette. Got a full driveshaft. Attempt to return it. Redirected to some obscure website where I am required to open an account and furnish some personal info. I am requested to supply information such as pictures, order number and part numbers, etc. I comply only to receive requests for more pictures of the shipping box, and more. I comply only to receive more requests for trivial information. I realize they have no intention to issue a return shipping label, so I initiate a chargeback with my credit card company (Discover). To my surprise, they rule for Corvette Mods stating that the charge appears genuine, and washing their hands off the whole affair. So much for consumer protection, specially since receiving an incorrect item is a genuine reason to request a chargeback. In the mean time, Corvette Mods issues countless threats, from referrals to collection agencies to issuance of negative credit input. In the end, I decided to give up and eat my loss after selling the shaft for less than half what I paid. Later I found they are only a middle man order house that simply place the order with their suppliers and do nothing else. What a difference from a stocking distributor that includes a return shipping label in case the consumer is dissatisfied with the product.!
Pay the extra bucks and STAY AWAY FROM THESE GUYS.!
Products used:
Car parts
Wife ordered me a top bag for my vette for Christmas. Opened on Christmas they sent the wrong bag. Called a few days later that week to "exchange". Because it was beyond their 30 day (reminder this was a xmas gift my wife ordered in Nov to ensure on time for xmas) they would not accept return. I said I didnt want the return I want the correct product thats all. The product was ordered for the correct car and they confirmed the model correct for the car. I sent photos and images the bag was for an older T Top half section wouldnt even fit a third of C6 roof panel. After back and forth they would accept the return (no exchange for new correct bag) but wanted to charge a 20% return fee. They Will only respond by email no manager or place of business or person to call. I sent pics and everything showing it was wrong yet correct order. It was all their error. This company is completely unprofessional and did NOTHING to correct an error that was ALL ON THEM. Thankfully to my credit card co and paypal would have been there as well I had to dispute the order and got my full payment back though I still returned the product to what turns out to be the actual product supplier (different co) at my cost. Corvette Mods is a joke. If you order I hope you get what you ordered and like it otherwise your screwed. Dont buy from them! Id give negative stars if I could
I ordered parts from west coast corvette and they took for ever to get to me
Placed the same order with Corvette Mods and got my stuff 3 days later
Good job guys new customer for life!
Recently purchased a mini mask for my 87 Vette. Checked and double checked that I had chosen the correct one before placing my order. My auto confirmation email from them also clearly stated I ordered the correct item. Shipping was very fast and within 5 days had my item. PROBLEM! Sent me a mask for a 91 Vette. Wrong fit not even close. As vette owners know the front clip/nose changed on the later C4s. Fast foward to the return process and yes it is a process. I called the day I received it to explain the issue and have them ship the correct item out... You know the 1 I ordered... NOPE. No answer. Finally 4 days later a call back. I explain the issue and get directed to submit Forms A thru Z take a picture, explain in detail what the issue is and they will get back to me. Bottom line don't bother with this company. Zero customer service and they expect you to pay to ship back they're mistake before they ship you the item you ordered. I'll just sell this one at a Vette show and get the right one else where. I am printing fliers up to put on every car at the Corvette meets we attend and have already let ALL the members of our club know to steer clear of this company. Corvette Mods if your reading this you just lost a lot of potential customers just by my actions. Your fools.
To be honest, they deserve 0 stars. This was my very first purchase for my very first car restoration. I ordered a $180 sound deadener kit for my vehicle. It was advertised as a dense, closed cell foam (something I would have gladly paid the money for). When the item arrived, I was extremely disappointed as what i received was some flimsy jute padding with a foil backing. Now, the next part is my fault (I blame my excitement of getting my resto under way), I installed the item in my vehicle, thinking that what I received was what I ordered and that I need to do more research before I buy.
Later that evening, I checked out the packaging of what I received and started googling the item number. Come to find out, I was sent an item that sells for $40-$80 (corvette mods sells it for$76.99). Since I installed the item, I knew a refund was going to be out of the question, so I asked that they fix their error and send me the difference between the 2 items. Needless to say, 3 weeks later and there is still no resolution. I only wish I would have checked the reviews before I made the purchase. All I can say is that they definitely lost my business on is going to be an expensive restoration.
Do yourself a favor and spend your money elsewhere. These folks are no good.
I have placed two orders with CorvetteMods and both orders were a disaster. The first order consists of "Under-the-Hood LED Red Lights." Instead of CorvetteMods sending the "Red LED Lights," the order arrived with "Soft White LED Lights." I immediately notified CorvetteMods of their mistake. I spoke to Julia. CorvetteMods replaced that mistake by sending me two "LED Interior Lights" that I do not need. To this date CorvetteMods have not corrected their mistake. My second order was placed with Walmart, whom placed my order with CorvetteMods. The second order consists of a "Chrome Billet License Plate Frame." Instead of CorvetteMods securing the item with bubble wrap and placing in a box, CorvetteMods used two yellow 8 X 11 envelop by cutting and taping the envelopes together causing the "License Plate" to become damage (bent) during shipment to me. The license are not flat as it should be. When I contact CorvetteMods, there was no answer so I contact Walmart.com customer service. I spoke to Sheila at Walmart.com and she stated that she would help me to resolve the matter as soon as possible.
Hard to reach - wouldn't cancel my order before it shipped - emails and calls - rude reps - they act like they never got my calls or emails to cancel - filed a BBB complaint and calling the AG office next - rip offs - never got any product either but took my money
Every reviewer below here needs to file a complaint with the Texas Attorney General. I have received a notice from the Consumer Protection Division that they are opening a file and investigation into Neal Howard Balog/CorvetteMods/ModernGenAuto. FILE A COMPLAINT IMMEDIATELY.
I placed an order and paid the price the website advertised for a Christmas gift. Several days later I get an email that the price suddenly went up 23.99 how would I like to proceed in paying this additional charge? I had already paid the original amount and they wanted to gouge me for addition charge really? I called customer service and told them I wanted to keep my original order the way I paid for it and for it to be delivered before Christmas and that it was unacceptable to charge me more now that I have paid for the merchandise. The customer service man had such a thick accent that I could not understand what he was saying most of the time. He told me he understood and would cancel my order, I told him that wasn't what I wanted, I wanted my original order at the price I paid for it and he told me he would pass this information to the shipping department. A couple of hours later I receive an email from the shipping department that my order was canceled and that a refund would be submitted which I still haven't received. This company lost over 240.00 order to be greedy over 24.00 and made Christmas a little more stressful for me. I will NEVER buy from this company ever again... Shame on you and your company... I am still waiting for my refund. Better business bureau is my next stop. The only reason I gave it a one star which it didn't deserve was because I can't submit without it.
Just plugged in my new LED sidemarkers tonight... CRAP! They look good...
Thanks for the excellent service and quick shipping. Packaging was great too. A++++ Seller
Jeff
ANYTIME A COMPANY DOESN'T STAND BEHIND THE PRODUCTS THEY SELL IS INEXCUSABLE. I HAD PURCHASED A SET OF ZR1 REPRO WHEELS FOR MY VETTE IN JANUARY [CAR WAS UP FOR WINTER] IN JUNE FOUND OUT THAT WHEEL WAS BENT. BOTTOM LINE, AFTER MANY ATTEMPTS TO HAVE PROBLEM RECTOFIED, NETHER MANUFACTURER NOR CORVETTE MODS WOULD OFFER ANY KIND OF RESTITUTION.
CONSIQUENTLY THEY WILL NEVER SEE ANOTHER DIME OF MY MONEY, THERE ARE MANY OTHER MORE REPUTABLE CORVETTE PART DISTRIBUTORS OUT THERE... E. A. MULLER
I upgraded my 68 Corvette with Wilwood brakes, Hurst competition shifter, and upgraded front suspension. Corvette Mods had fair pricing, with reasonable shipping to Canada.
Ordered new T Tops my my show condition 1979 Corvette I received the T tops via Fed Ex in a timely manner. The tops do not fit the car. The alignment pin on the driver side is over an inch off. No shim is going to correct this issue. The passenger top has over a 1/2 gap between the top and roof afer making maximum adjustments. The company's customer service is basically non existent. After telling me to repackage the tops and telling me to wiat for return shipping instructions they sent a email wanting to know year make and model of my car? Its a Corvette they only sell Corvette parts! They have since become non reachable and have not made further contact. I have contacted my credit card company and filed a formal complaint. Capital One has started an investigation against them. I also belong to two local Corvette clubs and the National Corvette Club and plan to make it plain that this site be avoided. If you for whatever reason go to their site I strongly suggest you don't walk away you run. Based upon numerous reviews you will save yourself unnecessary wasted time and many headaches.
Paul Norfolk VA
THEY STEAL YOUR MONEY NEVER SEND YOU THE PRODUCTS WHEN YOU TRY TO SEARCH FOR YOUR PURCHASE UNDER YOUR MODS ACCOUNT NADA! NO TRACE! HOLIDAYS EXCUSES ON DELIVERIES RUDE IGNORANT EMPLOYEES SO YOU TAKE IT UP WITH YOUR BANK CARD COMPANY TO DISPUTE AND YOU RECEIVE A SUPER NASTY EMAIL FROM THE FAKE MODS THEY ARE GOING TO TREAT YOU LIKE THE CROOKS THEY ARE! THEY PUT A TWIST ON THE WHOLE ORDEAL THREATENING YOU TO HAVE YOUR BANK CREDIT CARD COMPANY CLOSE OUT YOUR DISPUTE "YOUR ONLY HOPE FOR JUSTICE" OR EITHER PAY THEM AGAIN A SECOND TIME FOR THE ITEMS YOU NEVER RECEIVED OR RETURN THE ITEMS YOU NEVER RECEIVED! JOKEASS JANKSTERS
I am by no means a mechanic or car expert so I relay on companies like CorvetteMods and my local pro shop to give me advice and recommendations on my 2002 ZO6. I have purchased many products from this company times in the past with great customer service and advice. Most recent purchase was so different! It was like calling India or Pakistan! The parts I ordered (wheel spacers) clearly stated on the website that they fit my Vettes year/model. I took the the car into my local professional Vette specialty shop, American Customs in Sylvania, OH, great reputation and the best service ever! They said they the fronts will not work and will rub. Ok so I sent in a RMA request and it was denied with no explanation as to why. There response was "hi, your claim was denied. You received an email. Which I did not as I had to follow up to find out what was going on. I then called in to dispute and got nowhere My sense is this company has been bought and under different ownership. The CS people at CorvetteMods know nothing about Vettes. BEWARE!
Tip for consumers:
don't use them. go elsewhere
Products used:
none
I got my part the next day overnighted just as promised!
I have a big show this week and this part would have made it to where I couldn't attend
Sincerely
Saved the day!
I called and ordered a belt tensioner for a 4 camshaft engine and they didn't have it so they sent a one shaft belt tensioner. I returned the tensioner and they refunded my money for the part but not the shipping so because I order the right part and they send the wrong part I am out 30 dollars shipping they won't pay RIPOFF DON'T TRUST THESE THIEVES
Avoid like the plague - Defective products and lousy customer service - The product I received was defective from day 1 - No attempt to offer refund for defective product
I spent nearly $2000 on my new c7
I'm so glad I did! Everything arrived better than expected and quicker as well
Back for more soon, stay tuned
I tried to give this company the benefit of trying it multiple times it has rude customer service and terrible scam like business practices.
Please see full details on Yelp as well. To keep this short Corvette Mods and its staff from owner Neal Balog, and his representatives run a scheme! They will scam and rob you. I ordered 2 parts for my c5vette totaling $398.20 which they never shipped and decided to charge me every month the same amount. The BBB of Austin TX is aware but they are not BBB credited or this organization would have been shut down long ago. The Fort Worth Deputies are currently investigating them for credit card fraud & other dishonest behavior! I hope this review helps consumers out, I made the mistake of ordering without looking at their reviews where 95% percent are negative and states those consumers expierenced similar activity with such a DISHONEST COMPANY! SHAME ON YOU CORVETTE MODS for stealing on innocent consumers!
Ordered a few decals for a 1996 gs corvette. They arrived within the week and i was able to install them this past weekend. Great company.
Delivery was very early than the estimated date, my spoiler fits perfectly and looks as if it came on the corvette. Highly recommend this company.
Called in to place an order withe the sales line, everything came as expected and quickly. A few different packages, some came sooner than later.
Product Categories include: Apparel Car Care Carbon Fiber Parts Custom Painted Parts Engine Exterior Exhaust Systems Hydrodipping Interior LED & HID Lighting License Plate Frames Logo Items/Gifts Performance Pr...