• CorvetteMods

CorvetteMods

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Overview

CorvetteMods has a rating of 2.1 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CorvetteMods most frequently mention customer service, credit card, and tracking number problems. CorvetteMods ranks 677th among Auto Accessories sites.

  • Service
    126
  • Value
    120
  • Shipping
    121
  • Returns
    107
  • Quality
    107
117
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How would you rate CorvetteMods?
Top Positive Review

“Custom Painted Paradise”

lawrence i.
10/26/17

This company has so many options for custom painted products. My 2017 Grand Sport Corvette now looks like no other. The paint and clear coat quality is better than GM, will definitely be checking back and ordering more.

Top Critical Review

“AVOID LIKE THE PLAGUE!”

John C.
3/26/21

After 3 business days of waiting for "in stock" items to ship, I requested a refund. They refused because my order was already in "queue". Oh yeah, you can only reach their "customer support" via email. It took thier "cancellation team" 10 hours to DENY my cancellation request. This is day 4 and just had to file a claim with PayPal and my credit card company to try and recover my $200+. This "business" is a total scam and should be avoided at all cost!

Reviews (723)

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Reviews that mention popular keywords

corvette mods (184) credit card (51) store credit (18) customer service (232) restocking fee (25)
Thumbnail of user charlesh592
Indiana
1 review
7 helpful votes
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July 8th, 2019

Horrible experience. Optimistically ordered items from Corvette mods and have been totally frustrated since. The pricing was incorrect, the item not as depicted, and customer service a total sham. I should have known better and wish I had read the critical reviews. Any company can make a mistake, but how they deal with customers after the sale is the true measure of their core values. I will never consider this company for anything in the future.

Thumbnail of user stephanieb505
Colorado
2 reviews
4 helpful votes
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September 16th, 2019

This company should be close down. I filed a complaint with the Texas Consumer Protection Bureau and I encourage everyone with a bad experience to do the same. My son saved for months to buy corvette seats, his order was over $1,000.00, we did not receive the mounting plates so only half of the hardware was received. Repetitive calls only result in "You will receive an email from the claims department in 24-48 hours", or sometimes they offer 4-5 days. No emails come with a resolution. We then decided to just request a return authorization, guess what, no response other than the same- "wait 24-48 hours" I don't believe there is a claims department. Don't order from this company, you will regret it.

Thumbnail of user jonj141
Arkansas
1 review
1 helpful vote
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July 28th, 2020

These people need to be arrested! $1,500.00 worth of WRONG PARTS! Wants customer to pay for return shipping! Refuses refund! Offers store credit only but must take out restocking fee? Are you serious! Has money, wrong parts, returned fee and we STILL go not have correct parts! Do NOT buy from this company!

Thumbnail of user billb1294
Delaware
1 review
2 helpful votes
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January 21st, 2021

False advertising and horrible customer service. Ordered what was believed to be lower coil covers and they send cheap aluminium flat stock painted for 140.00 that has double sided tape to stick to the motor. NEVER AGAIN...

Tip for consumers:
Pass

Products used:
Lower coil covers

Service
Shipping
Returns
Quality
Thumbnail of user ronaldh717
New York
3 reviews
1 helpful vote
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January 22nd, 2021
Verified purchase

Should have read up on them.
Ordered a C8 jacket for a friend. Asked for help on sizing. Don't know Does anyone? Try customer service. They did not know. When is shipping date? Don't know. Ordered as a gift. Showed up late. Does not fit. Tried to return. Call customer service. 3X no one answered. Said call during business hours. It was 3 X. Then the sales person would not give an MRA... Oh by the why I have to pay sipping again.
HORRIBLE COMPANY DO NOT DEAL WITH THEM.
PS Was not able to copy photo, image or down load to your site?

Tip for consumers:
Ordered a nice jacket that was in stock. Took 3 weeks to get. Surely not like Amazon service. Did not fit. Tried to get a replacement but to ship it back, now paying for shipping twice. Once they received it, took 2 weeks to issue a credit. Ordered a larger size, again paying shipping.
Now have spent over $ 35.00 on shipping alone. HORRIBLE
Finally after 3 MONTHS I was able to give a gift to a friend.
NEVER BUY from THEM.
Customer Service is rude, obnoxious and very unfriendly.

Products used:
Purchased C 8 jacket

Value
Quality
Thumbnail of user genel111
Virginia
1 review
8 helpful votes
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April 28th, 2021

Absolutely garbage convertible top weather stripping. They have a box upon check out that you must check. It states if you order from them there is no returns if opened, looked at, received, or basically anything. No returns "satisfaction guaranteed" total BS. Worked with credit card company for purchase satisfaction. Company sent email threatening I was being a cyber thief! For 211$ worth of junk weather strips. This company has no value to its customers. Use Ecklers or Mid America. Avoid this scam hot pile of garbage of a company!

Tip for consumers:
No not agree to their terms of service, you will give up all rights as a consumer!!

Products used:
The convertible top weather stripping

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrisc308
Colorado
1 review
6 helpful votes
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December 25th, 2016

Very poor customer service. They charge your credit card at time of purchase, then make excuses why your item(s) has not shipped. The popular excuse is "lack of availability from manufacturer." The funny (sad) part is CM always shows the items are "in stock." I will never do business with them again.

Thumbnail of user kristat8
Texas
1 review
0 helpful votes
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August 31st, 2016

Great site! Definitely ordering all Corvette parts from them! They have EVERYTHING. Website is easy to navigate, and shipping is fast. Customer service is also super helpful if you have any problems. Overall I give this place a 5 out of 5!

Thumbnail of user jaredt10
Oklahoma
1 review
0 helpful votes
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March 26th, 2017

I had received a part that I orders the wrong color on. It was 100% my fault

They stepped up though and helped me get what I needed. I should have just called them in the first place!

Thanks corvette mods, I will be telling my local club about you all!

Thumbnail of user drewt49
Nevada
1 review
16 helpful votes
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August 22nd, 2020

Ordered a double-din C5 center bezel custom painted to match the car color (Spiral Gray Metallic) to replace my old one. After a month, it ships, but that was ok. I expected the paint to take time. Open the box and it's way too dark. Email them about it, and get "within variance tolerance", "maybe your parts are faded", "it's painted to spec, if you have a different paint code we'd be happy to repaint!". Not sure why I'd trust them to try repainting, and I'm sure they'd be more than happy to steal more of my money. No refunds on custom painted parts, of course.

Waste of money.

Tip for consumers:
Avoid these guys

Products used:
C5 Corvette 1997-2004 Custom Painted Double DIN Conversion Center Console Bezel
C5 Color Selection?: Spiral Grey Metallic

Service
Value
Shipping
Returns
Quality
Thumbnail of user anthonyb1284
New York
1 review
5 helpful votes
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May 25th, 2021

Stay away! One if the worst companies I've ever dealt with. They sent me the wrong item twice then tried blaming it in me even called me names like "not the sharpest tool in the shed". What kind of customer service responds like this? After taking it up with my credit card company they sent be threatening emails to charge me with "cyber theft" and send me to collections. These guys are a complete joke, shop elsewhere. Look at all the negative reviews.

Tip for consumers:
Stay away!

Thumbnail of user adamg963
Oregon
1 review
5 helpful votes
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June 4th, 2022

Don't order from these guys. Items that are listed as "available" in many cases are not. Wrong items shipped and try to charge for shipping when they make mistakes. No answering of phones and can only correspond via email and they respond very slowly. Never will they apologize for their mistakes, even when pointed out. Try to do partial refunds and have to watch the credit card statements to make sure you get your money back. Have given them a few tries and the same experience every time. Never again!

Tip for consumers:
I would never shop from this company again.

Products used:
One item never shipped, the other item was the wrong item and needed to be returned. Had to get return authorization and cancel the other item. Customer service emails are slow and rude.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephenm953
Georgia
1 review
20 helpful votes
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March 31st, 2020

So disappointed with this CorvetteMods.com. Had a issue with a discount code and was promised a refund for the differences that NEVER came. After several emails and talking to 2 different people there, they still were no help regardless of their promises made. I will never purchase from these guys again. I am a loyal customer that once a relationship is built, they forever get my business. Such a shame there are aftermarket parts suppliers out there that do terrible business like this.

Thumbnail of user maxr163
Washington
1 review
2 helpful votes
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December 13th, 2021

Ordered a black out taillight set for a customer through PayPal as I do many parts with no issues. They labeled the package incorrectly and it was returned to them. They would not issue refund or send out replacement until restocking it and then charged me $14,50 for there mistake and this took a month. Reordered from a different company in same manner and delivered in 4 days.

Service
Value
Shipping
Returns
Thumbnail of user miket97
Florida
1 review
13 helpful votes
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August 21st, 2015

Purchased a crew kit for new C7 corvette on ebay for $49.99. Package arrived and it had about $3 worth of screws that did not even fit the application nor were there enough if it was the correct application. Sent them a very polite request for a refund so I could return the item which I did. They refused to refund my money and closed the case without even a reply back.
These guys are rip-off artists and nobody should take a chance and buy anything from them. Too many other Corvette guys out there to deal with that are honest and above board unlike these clowns!

Thumbnail of user robertr3245
Florida
1 review
1 helpful vote
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December 9th, 2021

I recently made several orders through them. Shipping is SLOW. Some products come out of Europe so it can take forever. If you call them, they just hang up on you; chat, just refers you to email. Return policy is a joke. If you buy it - you own it - forget about returning it - no matter how poor the quality. Never again will I give these people any more of my hard earned money!

Tip for consumers:
stay away

Products used:
some apparel

Service
Value
Shipping
Returns
Quality
Thumbnail of user danb970
Georgia
2 reviews
4 helpful votes
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March 29th, 2021

I ordered an air dam. After a week of not seeing any tracking information or anything about shipping, I made multiple calls and got nothing but the run around from people that could not help me.

When I said ship it or cancel my order, they printed a shipping label. Only thing is, it didn't ship for nearly another week.

They are liars and scammers. Stay away.

Products used:
Air dam

Service
Value
Shipping
Thumbnail of user jeffreyl634
California
1 review
35 helpful votes
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January 29th, 2020

I ordered 4 items from then, three were shipped, but the larger spoiler was not. But they kept referring to the tracking number of the other three items as proof it arrived, when in fact, they never shipped it. Either incompetent or scam artists, but either way, customer service is accusatory and not helpful. Terrible company, I contacted the better business bureau and there are so many complaints against this company, stay away, I should have listened. They got several hundred dollars of mine for free.

Thumbnail of user scottn159
California
1 review
6 helpful votes
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June 18th, 2019

I've now ordered multiple items from Corvette Mods and have had horrible experience each time (shame on me for giving them multiple chances). They are just middle men selling things that you can buy from other sites. Order processing takes a week, and then it takes weeks to get the merchandise. Descriptions are awful. I've recently had a return. After waiting 2-1/2 weeks to get the shipment, then I had to request an return authorization. That took 9 days. Then you need to pay return shipping and more shipping costs to get the correct item. Horrible customer service - they always say we'll call you back, but never do. Beware!

Thumbnail of user sergiog41
Spain
1 review
1 helpful vote
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February 15th, 2018

My experience with corvettemods has been a great one. They were helpful directing me to a brake caliper seal kit on their site and even gave me a decent size discount coupon. After ordering I received the kit 2 days earlier than the estimated time and it fit perfectly.

Thumbnail of user randyh348
Georgia
1 review
23 helpful votes
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October 13th, 2020

I ordered several items from their website and as they trickled in over a two month. They could never tell me the status of anything. One of my items was incorrect and they will not allow me to return or exchange it. I would never do business with this company again. I'm quite certain that there call center is in India and those folks have no ability to make any decisions you have to deal with folks by email. Don't do it!

Thumbnail of user johnh2083
California
1 review
5 helpful votes
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June 11th, 2019

Got an email from this company offering "Free freight & 7% discount" but when I went to place my order for the $350.00, there was a $44.99 fright charge! When contacting "customer service, (NOT!) basically told me I have to read the "Fine Print"... UGH!
Buy from Summit, when they say "free shipping" they mean it...

Thumbnail of user johng3974
Pennsylvania
1 review
0 helpful votes
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July 31st, 2021

I ordered Euro headlights for a C5 corvette. My credit card was charged immediately but 2 days later I got an email telling me the item was discontinued and I should select an alternate. I requested that the order be cancelled and ordered lights from another source. They responded that the order request was denied because the item had already shipped. When I tried to respond by email to express my dissatisfaction with their business practices the email was returned as undeliverable. It was the same email address used in previous communications, so I assume they don't want to receive complaints or they went out of business.

Tip for consumers:
DON'T

Products used:
See review

Thumbnail of user erich563
California
4 reviews
9 helpful votes
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August 9th, 2019

Needs a Zero rating.

Ordered a pair (driver's side and passenger's side) of interior quarter trim pieces.

They sent two driver's side and no passenger's side trim pieces. I only needed the passenger's side. Didn't worry too much as everyone makes mistakes.

Sent an email describing the issue, two days later, no reply. Called and spoke with their "support" department who obviously did not speak English well, is not based in TX and turns out is only an answering service.

I will NEVER use them again.

Tip for consumers:
Don't! Just go somewhere else

Service
Returns
Quality
Thumbnail of user vincep39
Florida
1 review
0 helpful votes
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August 15th, 2018

Happy to do business with these folks. I read good and not so good reviews but followed my gut feelings, placed my order and the parts were on time and it was a 5 star purchasing experience. Thanks again

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Product Categories include: Apparel Car Care Carbon Fiber Parts Custom Painted Parts Engine Exterior Exhaust Systems Hydrodipping Interior LED & HID Lighting License Plate Frames Logo Items/Gifts Performance Pr...

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neal b.

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