CorvetteMods

Got the wrong part. Been trying to get the right part for weeks and nothing. This is the third bad experience. Never again.

I ordered a jacket on 1/29. They sent the wrong size. I jumped through every hoop of their unbelievably bad return process. They told me on 2/25 that it is now on backorder for 3 weeks. I told them to refund me my money. After 6 emails and 34 days I still have no refund. Update, it is now 3/19/16 and still no refund, had to disputed the credit card charge. It's now 3/21 and I gave them another chance to fix before I send in the paperwork to the credit card company. I was told that the warehouse that return went to "didn't do much last week so maybe today" Really? 3/22 still no credit. Stay away!
It is now 4/20/16... after filing with the better business bureau (this somewhat gets their attention) they refunded the credit card company the cost of the item. I still disputed the shipping charges, none of this was my fault! They said it was another over sight on their part and if I "undisputed" the credit card charge they would refund the shipping. I have confirmed with Capital One that the charge is no longer disputed. I called Corvette Mods and asked to speak to Eric who is claiming they will refund the rest of the money or give me an in-store credit. He isn't available, leave a message, I waited 2 days and still no call back. I called again and was told he doesn't have an extension and that I should just email their general sales email. I hope they are happy with keeping my shipping and handling charges as I will not resolve the BBB dispute as "resolved satisfied". They eventually gave me a credit off of my next purchase for shipping charges. It was better than nothing but now I have to find something cheap because I won't take a chance on giving them any of my money.

Competitive prices, fast service, received exactly what was ordered. Overall experience was excellent!

Talk about a Triple-T scenario. The first tee of service, when you are trying to figure out about a product and why you have called multiple times and nobody's answered or has directed you to a line that doesn't even work and then you just get hung up on that is already a recipe for the first terrible T. And when the customer service team starts yelling at you and talking back with a sarcastic and rude demeanor it's like give me a break. For the second T of reliability, When you are told that you're supposed to get a gift card for a purchase of over $200 of around $20 and then you are told that is on your account and then you called to ask about it and they send you to the customer service email and the customer service line replies that is ridiculously stupid borderline FALSE CLAIM. The last and final T, When you get a product that is only one make for only your generation and then you get a completely wrong item because they don't know how to ship the right damn product it's like oh my gosh who is the idiot behind the counter working there. I don't write reviews on any company even if I've had bad service but out of all of the companies I've ever been to this is absolutely the worst I've ever had. I will be informing my Corvette club about this terrible customer service and making sure that there is no future purchasing for me or anybody in when you get a product that is only one make for only your generation and then you get a completely wrong item because they don't know how to ship the right damn product is like oh my gosh who is the idiot behind the counter working there. I don't write reviews on any company even if I've had bad service but out of all of the companies I've ever been to this is absolutely the worst I've ever had. I will be informing my Corvette club about this terrible customer service and making sure that there is no future purchasing for me or anybody in my club... goodbye Corvette mods...

$#*! company and they don't care about the car scene, please stay away if you care about your hard earned money and they sell garbage anyways.

The parts were delivered on time with no damage. The prices are excellent for top quality parts. Recommend

I ordered a Targa top for my C6, total was $1600. Before I ordered I called multiple times and noted on my order to not ship it without signature and confirmation upon delivery from me, and to specifically not leave the package as there has been a rash of porch pirates in my neighborhood. I was reassured that my top would not be left and would require signature from me to be delivered. Low and behold, it turns out that it was left without signature and not only that was left under my exposed carport. It was not there when I got home. I contacted corvette mods no less than nine times over the phone and kept getting the runaround as to why my package was left and was not signed for when it was explicitly said and confirmed that it would not be delivered without signature to my hand, or worst case I go pick up from a UPS drop point. At first I was told that I would get refunded, then i was given the runaround on that and I sent multiple emails, left multiple voice mails and talked to countless people. Then they reneged on giving me my refund and said that the package was shipped and what happens after that is not their problem. It is their problem, because it was not supposed to be left and unsigned for. They did not communicate that with UPS. I told them that if this problem was not fixed I would be doing a chargeback with Amex. They still did not respond. I decided to do the chargeback and suddenly not even a day later they send me a nasty threatening email telling me to close my dispute or they're sending it to collections. I was not going to do that. In addition, I had filed a police report about my stolen package but apparently that isn't enough proof either. Stay away from this shady, no good fraudulent company. I wish I had read the reviews before purchasing the targa top from these people, that i never even ended up getting. I ended up buying from another corvette merchant and they did as I asked and sent the targa top with signature delivery to my house and had no issues. $1600 of my hard earned money tied up for a month while this incompetent company gave me the runaround. Stay away!

I had to get a new alternator for my C3 and they had it in stock. Works fine and shipping wasn't bad

Ordered the wrong part & returned part at my expense $52.00. I never got a response back or my part back or my money returned. OVER 2 MONTHS AND WAITING... THEY TRULY SUCK!
A Walker

This company cannot complete the simplest of requests and their customer service team does not understand the meaning of customer service. I ordered the wrong part on a Friday evening and tried to stop it before the part shipped out Monday morning. Called them immediately at 9:00 AM their time and there answering service hung up on me due to "high volume of calls". That should have been my first clue. Tried back 10 minutes later got a live person and asked them to stop the original order as well as place the correct order. They told me they would try but they had to email their supplier. Called three more times that day only to find out according to them they could not stop the order. At this point, I believe this is how they make money, because there is no reason for what happened next. I followed their RMA rules and waited for them to send me an RMA authorization. It took abnormally long to get the RMA but I decided to send the part back anyway for a refund. I called 6 times over the next 3 months to make sure they had the part and that they were processing the request. I later found out, like others of us that have had difficulties with the company, Corvette Mods was in a dispute with their supplier. Why that should impact my return I do not know. Finally 3 months and 10+ phone calls after I made my order I received a refund... less the supposed shipping they paid to have my order shipped in the first place. So if your keeping track, I paid $80 for a part I didn't need (shipping was supposedly included at the time because it was part of a larger order) I then returned the item which cost $7 to ship back, and then they refunded me $66 because they had to pay shipping the first time. SMH
PS. I ordered a part from ZIP Corvette during this same time, it didn't work for my application and I returned it. From the time I returned it to the time I had a refund was 1 week, no RMA, no follow up phone calls, and a happy, satisfied customer. Which company should I use in the future?

I ordered a flannel cover for a 2018 Grand Sport. Delivery time was quick and the cover was a perfect fit. Excellent quality and price!

I made a order and got my stuff just in time for a car show saturday for my local corvette club. All looks great and got it just in time. A+

Item was as described, price was great. Shipping was as promised. Great company to deal with and will do again in the future!

Fantastic! 100% satisfied with quality of merchandise and service provided. Top quality merchandise.

Ordered rims for my 2012 c6 love them. I was able to get the locking lugnut and matched color lugnuts added to the order

I love this sites selection, they always have unique new items. Will be ordering many parts in the next coming year!

Just terrible customer service. Part wasn't as advertised and they would not do anything helpful about it.

Lots of products to choose, very quick shipping time, overall I've had great experience ordering from them

Ordered replacement part for my corvette, fit like OEM, very happy. Fast and good pricing. Ordering again soon

Stuff came in today
Totally thrilled with shipping time and quality

Way to go! Will be back again soon for more

Purchased some decals this week for the Columbus Day sale that they sent out via email. Was a easy transaction and got 20% off! I highly recommend.

Everything ordered here is what I expected. Good quality especially on the custom parts. Will be ordering more.

I ordered custom carbon fiber for my c7 z-51 engine bay and it came out great. Will order more soon.