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CorvetteMods has a rating of 2.1 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CorvetteMods most frequently mention customer service, credit card, and tracking number problems. CorvetteMods ranks 677th among Auto Accessories sites.
This company has so many options for custom painted products. My 2017 Grand Sport Corvette now looks like no other. The paint and clear coat quality is better than GM, will definitely be checking back and ordering more.
After 3 business days of waiting for "in stock" items to ship, I requested a refund. They refused because my order was already in "queue". Oh yeah, you can only reach their "customer support" via email. It took thier "cancellation team" 10 hours to DENY my cancellation request. This is day 4 and just had to file a claim with PayPal and my credit card company to try and recover my $200+. This "business" is a total scam and should be avoided at all cost!
I want to set the stage properly:
Went to their site because I needed a C4 Corvette 1984-1996 Gas Tank Sending Units with Fuel Pump, and they had one. I did my due diligence and was looking for a drop-in system, not one that needed to be assembled. And based on a question that someone had asked May 30,2017, which is what I wanted to ask, on whether or not the unit was ready to be installed, as the picture HERE - https://www.corvettemods.com/C4-Corvette-1984-1996-Gas-Tank-Sending-Units-with-Fuel-Pump_p_7189.html - indicated. An Administrator replied on May 30,2017 that indeed they were ready to be installed. So with that, I was ready and made my purchase on June 1,2017.
Now yes, there was/is a sentence that says some assembly may be required, and with that, already believing that it was ready to install, how much assembly would there really be.
It arrived today, June 8,2017 in a heavily abused box and guess what, talk about assembly? Oh yeah. And worst, no instructions to be found anywhere. All the bags, the sending unit itself - NOTHING like the picture, which is what I expected since it was, "ready to install".
So, I called them and this is when it gets worse.
I just want a shipping label to return the merch. They tell me, "nope, no can do", I have to pay the return shipping.
Now, mind you, the part they sent me is nowhere near "ready to install" and yet, I have to pay shipping?
They have now threatened to report me to the credit bureau for keeping their merch. Really, I just want a shipping label and they can have their merch - happily.
THIS is their "customer service".
Additionally, due to my call, they have removed the question and the answer but, I have the screen shot.
Tip for consumers:
Use at your own risk.
Ordered a power antenna for all original 1978 Corvette. Here is their ad for the item:
++++
These C3/C4 Corvette Flush Mount Power Antennas are designed to work off the radio's power knob and can be used as a direct factory replacement or as an upgrade.
They are manufactured for a to fit your 1968-1989 Corvette and feature a chrome mast.
++++
Now, what does this mean to you? "Direct Factory Replacement" and "Manufactured to fit your 1968 - 1989 Corvette"?
To me, it means it should be a good fit, without modification to my vehicle.
Well, it is NOT. Even the instructions say you must pull another wire to make the thing operate.
Well, I got an RMA for return. They expected me to pay the returned postage because they "shipped what I ordered". I complained, said it was NOT my fault the antenna was not a fit and I was NOT going to destroy an original car to use their falsely advertised product.
I am still waiting on customer service to call me to advise return postage paid. Ginger, the Customer Service Manager is very difficult to deal with and is not responsive when it comes to providing GOOD customer service
Customer Service said it was advertised as being an "upgrade". I asked them how that solved the problem with the fit and their false advertising. Could not answer.
I advised them I WOULD post a bad rating for them but this had no bearing on trying to keep a potential customer happy. Did not seem to matter.
I talked to Zach in tech support. He told me the antenna is NOT a direct replacement and required additional wiring.
Corvette Mods does not appear to be a reputable company nor do they I will NOT do further business with them. I have three Corvettes. They will not get any of my business nor of any of my friends. Period.
I was happy with my parts, shipment speed and attention to detail that the sales team had with my order
I will be back soon for more
Ordered online, received accurate products, delivery was appropriate, no dialogue either by phone or online but really no need. Would buy again.
Do not answer the phone. It has been two weeks, and still have not been able to return items they got wrong.
Accused of "cyber fraud" for trying to return lights that didn't even work and didn't send all the stuff in the order.
Top notch knowledge, they answered all my questions
Had to return some parts, no hassle, no questions
That's how it's done! Bravo
This company is trash, they send bad parts and they won't refund your cash. Don't be scammed.
Do not buy anything from this fools
Great job in filling my order quickly and getting it out to me. The car mask fits like a glove and looks great. Thanks guys for a job well done!
13 piece dash kit for 07 z06 425.00 dollars only 8 pieces were usable. Not much help with customer service. Dash /cockpit looks cheap and uncomplete
What a mistake picking Corvette Mods to buy my C7 curb alert. Pick one of the other competent alternatives for your Corvette needs so that you don't have to tolerate what I went through below.
The product was ordered online on Thursday. I waited until Tuesday simply to get a status report. That is apparently not possible with their "customer service" option during business hours. The responding person informed me that they were actually only an "answering service". Sending e-mails and waiting 24 to 48 hours was the best that they could do. Unfortunately, no one in "shipping" would respond by Thursday and so Friday I just called to cancel the order. Of course, an e-mail arrived 5 hours later that the product had already shipped and so could not be cancelled.
After an exasperating week of complete ineptitude by Corvette Mods representatives, here is what ultimately played out:
1. The Curb Alert system arrived on Saturday. The paperwork indicated a ship date of Tuesday, and probably by the original BrandMotion manufacturer. Corvette Mods had no idea what was happening in the process after they immediately took my money the night of the order.
2. The pictures on the Corvette Mod web site were absolutely NOT what were sent to me. There was effectively no product installation assistance by Corvette Mods and the wire harness picture was clearly from some other product.
In the end, I should have purchased the same C7 curb alert from Eklers Corvette (fantastic installation video and installation. Pdf), or even Amazon. They are all selling the same thing.
Do yourself a favor. Do not patronize Corvette Mods unless it is your ONLY option!
The website is good to browse, they have more part selection than most. Shipping is ok and prices are pretty good.
I ordered a custom hydro carbon fiber splitter from CorvetteMods. It took a while to get here, but it looks great.
Bought the switchback lights and paid twice a much as eBay hoping the get better quality. Well first, you have to guess how to plug them in right, next one of the bulbs BOTH white and yellow glowed the same. I email to get a replacement and after a day or two got a reply. By that time the bulb started acting normal until one hot day a few days later as I pulled up behind a car the light was out, then on, then out, then on, but after I got to work and it cooled down worked fine. Dope two days later same thing and WHEN I TOOK THE BULB OUT THE CASE HAD SEPARATED. FROM THE PLUG...
CHEAP $#*! BULB. I emailed them again 3 times, NO REPLY, so after a week just drove up there. I WAITED 15minutes in their office by the reception desk before finally someone, a guy asked what I needed. Showed him the light and told him what was happening and I said "I NEED A NEW LIGHT" he went in the back and after a few minutes gave me a light. I got home installed it and today the same thing happened.
I have now realized all they did was re-glue my old light and gave it back.
I am pissed...
And gues what, LIGHTS ARE NOT REFUNDABLE SO I AM STUCK!
I should have stayed with Amazon or EBay.
Would have saved $80 and hours of BS
Ohh one last thing
The resisters will melt your plastic
Nice site. Neat stuff. Neat staff. Buy stuff here for my dad and his car. A 2017 corvette grand sport.
I've ordered several times and have only once had an issue, they were happy to address it without an issue.
Parts are always high quality, and fit the first time. Customer service is old fashioned, in that, customer comes first.
The C4 Corvette embroidered mats we ordered are well made and as expected! Ordering from Corvette Mods was easy and their shipping was prompt!
I highly recommend this site for Corvette parts. I ordered multiple parts and they arrived promptly in perfect condition.
Had a great experience with your products! Will most likely order again from your company! Customer service was great.
Very quick turn around time and have all items in Stock and ready to go. Very high quality products.
Have ordered several items and I have been very pleased each time. I will be ordering again real soon
Hello cyber world. Hopefully this will keep you all from buying from this company!
I recently purchased a set of headers for one of my C3 Corvettes.
And asked many questions before purchasing.
And was told that there has never been an issue with this product.
I received them. They looked great. They seemed a little long and low. When I placed them on my workbench. So I call there tec support and question them again.
And they reassured me that I should have no problem at all.
So I installed their product. To my surprise they were not only sitting way to low. One inch from the ground. They also will not except the z bar for my cluch. Witch makes them useless!
So I call back and explained my issue.
And all they can say is sorry. Now that you have installed them we will not take them back...
And told me to sell them on eBay. They
Would not put me in contact with there manager. Saying they were to busy and that the manager would be telling me the same thing.
How on earth does a business run this way?
I'm so disappointed with this outcome.
I will be contacting the better business bureau.
Please be advised to NEVER spend your hard earned money with this bull$#*! company.
I will continue to exploit there unprofessional ways.
Anyway I can.
As I asked them. If you were me and purchased something for your car. And then talked with there tec support team before installing To Make Sure there shouldn't be any issues. And then when there was and issue. And are useless.
Then was told sorry sell them on eBay. Would you be fine with that.
And there response was sure I'd just resell them. This company has no business being in business!
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