CorvetteMods

Will not return; your calls or emails. Collected payment Never received parts I called and it got no response

Bought a new top and today saw that its cracked, material defect and they aren't honoring 2-year warranty

Customer Service is THE WORST I HAVE EVER EXPERIANCED

I had purchased a Quartz Clock for $169.00, they sent an ELECTRIC CLOCK instead which sells for $79.00. They swore up & down that I purchased the ELECTRIC CLOCK, not the QUARTZ CLOCK. I asked them, how many ELECTRIC CLOCK'S do you sell for $169.00? They still covered each other's back side. And still called me a LIAR. Th invoice was all they needed for a REAL COMP FORMATION, the one that both of us had. I should have never ordered anything from them ever. I found an excellent price on a Bumper Guard. I thought that it was a "Grill Guard" piece. I was not sure, so I asked before purchasing. They assured me that it was what I was looking for. This was on 8-28-19. I received the part on 9-5-19. It was the incorrect part, that their sales person sold to me. Now, they want a picture which I am unable to provide & they also want a 20% restocking fee. It wasn't my mistake, just the one buying from them as corvette *******@least that is what was on the box it was in. THEY DO SUCK, BIG TIME. We all need to go to the CORVETTE FORUM, & let it FLY. Sorry abt my harshness, I am still quite upset with them.

Quite surprised actually

My parts arrived 3 days before they were expected

I'm glad I found this company

I recommend trying them out

I have made several purchases from Corvette Mods over the past year.
My most recent order for 2 pieces of weatherstripping was placed on November 29,2015 and I received the items in question on December 5,2015.
I took my vehicle to a body shop for installation of the weatherstripping and other items, all work was completed with the exception of the weatherstripping and the shop informed me that the weatherstripping parts were incorrect and did not fit my vehicle. At my next opportunity, I attempted to install the weatherstripping and ultimately had the same result, The weatherstripping parts were too long and did not attach in the same manner that was used in the original equipment configuration. I contacted Corvette Mods by phone in mid January to see what needed to be done to exchange the incorrect items for the parts that fit and was directed by "Amanda" to fill out a return form on their website. After submitting the return form on the Corvette Mods website, they asked me to send pictures of the items, which I did immediately. I also talked to Amanda over the phone to explain why and how the parts were incorrect. Several days went by and then the following week I received an email from Amanda stating that "Due to the amount of time that has passed since these were received I am unable to process an exchange, refund, or store credit."
Apparently the Corvette Mods return policy has a 45 day limit and since it had been more than that, they refused to help me in any way.
I was shocked at this outcome and feel like they have exhibited some of the industry's worst customer service that I have experienced in my lifetime.
I would not recommend that anyone do business of any kind with Corvette Mods LLC

So first I ordered a rear decklid panel for my 1lt c8, but I when I realized that I ordered the wrong item, I emailed them and left a voice mail right away. They said it will cancel for me. They charged me 399$ and refunded me 379$ something they I canceled like 5 minutes after? What kind of company does that? And then before this happened, I orderer a front splitter for 350$ from them. It came defective and the material was so cheap that it feels like I bought it from the 99c store. I asked for a refund stating its defective and they gave me RMA to return it back. I understand I have to pay shipping back which it was over 80$. But now after they received my return, they charged me for restock and shipping fee? WTF! And I'm thinking to my self... how this company still alive with all these negatives reviews from yelp and bbb? I guess they make more money if you cancel or return any item than selling... I learned my lesson here. Bought a nice a 23 c8 and I will not be cheap again. Bought 5vm splitter kit from ACS COMPOSITE... its a little pricier but my goodness! Looks way better than oem and fits super perfect. Don't get raped like me... you will regret. I will guarantee. *** THIS PLACE IS A SCAM! ***

I've spent around 1600 dollars with Corvette mods and till my last order was completely satisfied with the products have recived now the last orderi recived the wrong seat covers after several pictures of the box it came and the numbers on the box was told i have the right parts and they would not send me a return lable mind you this took 5 emails and several day between emails. Than i took pictures of the seat covers on my seats and you can clearly see that they were wrong. Several days later i got an email with a return lable so i returned them and than they charged my credit for the cost of the order plus 20 dollars and on top of that got threatened with collection whe the had the seat covers and my money sowent to the bank and made a complant. They refunded my money than i got 7 emails stating that they were going to me charged with cyber theft
And sent to collections. Now they have twice the amount and when i call customer service was told to call my bank and hung up on my so this will be the second time i have to go to the bank thank god i got a verification of them reciving the return. Oh and had to prove to them with a return verification. They have not refunded my money for the seat covers. 3 months later. Still no seat covere or my money back this company has no Customer service. Stay away

Corvettemods is also operating under Modern Gen Auto on e-bay and their feedback there sucks just as bad.

Fraud, deceptive and scam artists
Avoid them like the plague.
Customer service, returns and refunds... IMPOSSIBLE!

Do not order from this 3rd party service not even a real company they buy from the real company and charge extra to send to you

Different story every time I called... Stay away fro this company. Lies and bull$#*!!

Jim Machkfoff

The parts I bought worked well for my Z51 corvette. Had no problem and things were delivered as promised.

They rejected my RMA have done plenty of business with them. Did not even open package this is ridiculous.

Missing parts in shipment, won`t make good, they don`t care at all!
I would never buy anything again from them rip off 3rd party site.

My 1st mistake was not reviewing this companys reviews. Placed an order with this company and i had issues with getting my parts 2 weeks late and then like idiot i placed a 2nd order months later, i called the next day to find out the lead time for shipping and was told by peter it takes them 3-5 days to process the order and mine has not been processed yet. I told him to cancel the order his comment was " whatever if that's what you want" told me he cancelled my order i then followed up with rma and email within the hour. Then i get email few minutes later saying my order shipped called back again the customer service dept is closed got hold of sales joey who is very good said order was NOT cancelled and shipping label was created by not picked up yet. In the a. M get email saying they can not cancel the order because it has shipped (BS) called fed ex with tracking # emailed and they said it has NOT been picked up yet so i call peter again and get jerked around and told he has to email the cancelation dept. And find out what is going on and lied about cancelling this order the day before. So i have now filed dispute with paypal, BBB and leaving this review. And then find out they have been kicked off couple of forums as vendors because of so many complaints and have red flag warning on BBB site Bottom line i should have READ BBB AND REVIEWS BEFORE ORDERING ANYTHING FROM THIS BS COMPANY... BUYER BEWARE DO NOT ORDER FROM CORVETTE MODS IN MY OPINION

I ordered 2005 chevy corvette rear view mirror & They sent me Stainless Steel Rearview Mirror Trim False Advertisement on the Google i lost my money.

I ordered year and color specific floor mats '68-'72 red. Received '80 bright red. Called CM's customer service the day of receipt. Amanda requested I take pictures and email same. Took pictures and sent within 30 minutes. I expected a return phone call. Received an Auto Reply email explaining that a reply would be in 48 hours. Called CM's customer service following day. Amanda put me on hold, went somewhere and came back acknowledging the pictures and that the order was wrong. I requested a refund. No you have to return the mats. Amanda says they will reorder. I told her I did not want to do business with CorvetteMods. " You shouldn't fell like that. I'm not going to argue with you " says Amanda. I told her I didn't appreciate the push back and asked to speak to her supervisor. Lisa reiterated their return policy and declined to listen to voice recording of our conversation. Lisa contends they(customer Service) are doing just fine and they are on Inc. 5000. I requested to speak to the owner. Lisa, " no that is not going to happen ". Would not give me owners name. Would not give up owners phone number. I told her I wanted to speak to the owner personally. She said he wasn't there. Lisa said, " she would have him call me ". Needless to say I did not receive a call. I since determined that CorvetteMods placed the order wrong and that Lloyd's filled their order. I've researched the owners name and was told to send him an email@ *******@corvettemods.com. I received an AOTU REPLY. Apparently the staff reflect the owners attitude. He doesn't care about customer concerns/satisfaction. I returned there floor mats the next day and have not been credited.

Inc. 5000 is not an award. There is an application fee paid by the company owner. It is paid recognition, advertising. Customer Satisfaction is not a factor.

If CorvetteMods would have responded (the same day) after receiving the pictures admitting the error I would have waited for a reorder.

Sir: Your negative reviews out number the positive. As a entrepreneurial leader I would be concerned about my business future.

# 1 for Corvette parts rating 10 from DavidWebster Waxahachie Texas best experience i ever had repeat the best experience i ever had Josh and Joey god bless them

Everything arrived on time and as promised
Great customer service when I had a question
Will be back!

I ordered something thats on backorder and didnt want to wait. Customer service was helpful in getting my order changed.

My wife bought me a custom battery cover for my c5 for fathers day. Didn't arrive when she was told it would. This should have been a sign. The item was not the one I wanted, so we sent it back. It has now been a month and we still have not received a refund. Same as other reviewers, I followed their process to get the RMA, and then waited, nothing, so then I started calling. The first person I spoke with, said give it a few more days because they have not heard back from the company that made. Waited, then called back. Got voice mail, left a message, no call back. Waited, called again no call back. Called again finally reach a person, who told me to send her my shipping so they could track the package. We couldn't find it, so I called the company that made the item, got a real person right away who informed me that it was received, and Corvette Mods was notified within a couple of days. Call Corvette Mods, left another message with this information, no call back. I then sent an email, with all of this information. They want to tell me that they called me back several times, I have no missed calls or messages, Hmmmmm. They also want to tell me I didn't follow through with the shipping number, Hmmmmm not listening to voice mail. Lets put the blame back on the customer for our lack of customer service. Seems they have a lot of time to be sending emails, going back and forth now for a couple of hours, but no time to call customers for resolve their problems.

At one point I called the sale line, which they answer, go figure. I explained my issue to this person, who told me all he could do was put me through to customer service. I told him I wanted to talk to his supervisor or the owner of the company, he said he could do that, and he did not have a number for them. Hmmmm. Then he just sent me to customer service again, where I got voice mail, go figure.

I like one of the other reviewers here will tell everyone in my club and other clubs to not do business with Corvette Mods. There are other places that sell the same stuff that have much better service.

Cant sat enough about my experience. Everything was perfect
110% will be back for all my part needs

I bought about $2900 worth of accessories for my C7. Shipping calculated and i placed my order. After that, they contacted me to tell me shipping will cost an extra $450 than was calculated due to parts size and they are losing money too just so they lower the new shipping price for me. Also, they told me packages will take only a week and a half to be delivered. Then they sent me Fedex tracking number to show me they will ship via Fedex and informed me that tracking number will get updated once packages are shipped, so I agreed and paid the extra $450. However, after i paid, their attitude when replaying changed, i felt like i was a begger, thier replys were so rude. Then, the emailed me with tracking numbers, but they were USPS tracking number not fedex, a month passed till now and the packages have not been delivered yet, when i track the packages lately, the staus doesnt change and it is the same for a while, i contacted corvettemods.com and again, rude replys telling me to wait becuaee packages are with customs although USPS website show packages were already cleared from customs. So, i contacted them again, they insist that i dont understand a thing and i should read BOTH package status. I decided to track my packages on my own, i found out that the packages were handed to local post for a while and they were waiting for me to contact them to verify my address.
So, i contacted corvettemods to tell them that i was right and i am not stupid, if they just tried contacting USPS they would know what happened and they could notify me. They replied with one word... "Whatever".

Is this how you treat a customer?
Is this how you want to be treated when you pay $2900?
With attitude, with rudeness, with false and misleading information?

If i waited more week or 2, my packages would have sent back or disposed.

One of the worst shopping sites