Costco

Costco is the best. You cannot beat them. I can always get almost everything I need in bulk for cheaper than buying small quantities in other stores. They have samples which are just the best. They are usually friendly and have great customer service, and they are starting to get a wider variety of natural and organic products which I love.

The title says it all. This review is nothing but praise for the warehouse giant. If you need it and Costco has it, just buy it. You won't get a better price anywhere else whether it be for medical prescriptions to food to consumer electronics. Yea, I know... I'm not sure that I need a gallon of mustard either. I get it, and to fix that problem, I just don't buy mustard (or anything else in such quantities that I won't use) at Costco. You know what I mean...
Worth mentioning, I've never had a problem (returns...) over the last decade to where I needed to contact Customer Service, but anyone I know who has worked with CS has always returned happy. That's a good thing!
One minor nuisance, my wife doesn't mind, but I hate the long checkout lines... and they are ALWAYS long in my opinion... uggghhhh 8^)

Why can't a simple order be just that? A simple order?
2 6-packs of lights due 2 weeks ago, can't get a customer service rep on line, should have just gone to Loews and picked through their end of season sale. After 2 calls, they still don't know what's going on - oh but yes, they charged my account!
So done - NEVER again!

DO NOT BUY electronics from them. I bought a very expensive MSI gaming laptop for Christmas last year for my son. Little over a year later, the screen totally fell off. The computer would then not turn on. The glue holding the screen on just would not hold and it FELL OFF. Not to worry, I thought, it's out of warranty from MSI, but Costco extends for two years for defects and this is definitely a defect. So, I called Costco and sent it in. They ruled, even after escalation, that this was "Normal" and "to be expected wear." I've owned a lot of computers and I have NEVER had a screen just fall off! What a piece of junk. Costco's 'warranty" is a total joke and does not support the consumer at all. I will never again buy anything from their electronics department and neither should you!

Find another big box store. Their customer service is callous and rude. Their membership policies are an ethical, unfair, and illegal. If your registration lapses they will deny you service and then when you renew, you pay for the time that you were denied. This because they apply your membership retroactively. Shame on you!

For the second time I was discriminated against by Manuel, the young man at the exit. Just because of my Hispanic appearance. How sad that he is a Hispanic and with a Hispanic name who believes himself superior, that he forgets his roots and that we as a member pay him his salary.

Is there a reason for a house of 4 members to buy a more than one membership card? Membership should be ID and address. Me my wife my two daughters live in a same house only one can shop in Costco clearwater florida manager very nasty.

Costco is okay if you happen to live near one. I think they should base membership Prices on Zip Code. Specifically, if you more than 40 miles away, they should give you a membership at 50% off. That would bring them more Customers!

Why would anyone want Costco for anything of the so called fresh foods they promote and sell. Costco continues to sell carcinogenic treated foods.
Costco sells Propylene Oxide treated foods that are known carcinogens to humans. Banned in even lesser developed countries.
Unforgiveable.

I recently ordered eye glasses and then I became ill and could not pick them up I called the optical dept and asked it they could mail them to me well they arranged for an employee in another dept to deliver them to me on her way home. Two hours after my call I had my glasses. I was just astounded with the service. Thank you Costco

Costco is an experience which you have to visit weekly to really appreciate. The only thing is not everything can be displayed for sale in even the gigantic stores they have- "warehouse" as they call it. So some things have to be bought online, when possible.

I've been a loyal Costco customer for 17 years. No other retailer stands behind what they sell as good as Costco. Their easy return-policy "unfortunately" encourages impulse buys, but more often than not, the quality of most merchandise is so good that you end up keeping it. When it's not, easy-peasy returns. LOVE COSTCO!

I went to Costco at 1120 Washington D. C. 2441 Market St. NE and the customer service there was horrible. The employees would not answer my questions. They would ignore me and answer with responses that had nothing to do with my question.

I ordered a Maytag refrigerator approx$1600 on July 24. My order stated 1-2 weeks till delivery, and as soon as the order was received I would get a conformation email. In that email they said I would be receiving a tracking email in a few days, and do not respond to this email'. I watched my email and spam for 8 days. Finally spoke to a very sweet helpful person named Helena. Long process with many holds and her talking to supervisors the answere is It MIGHT be here around Aug 31. That's 5 WEEKS!
Who takes 5 weeks anymore to deliver something that isn't custom made. A family of 6 using a small fridge and coolers! 2 weeks was pushing it. There has been NO ATTEMPT at communication. The price difference isn't good enough for all this headache! SIGH...

Man, if you want to save money. Join this membership and use them. I use them mainly for my bathroom supplies and Basic Grains, you buy them in bulk and the cost per lb. is less than what you would get at shoprite!

I killed my battery at Gulf Coast Town Center in Fort Myers. I was on the opposite side of the mall from Costco. I thought maybe I could buy a jumper there to start my battery. The greeter directed me to the Tire & Auto parts. There an associate grabbed a jump starter, walked across the mall with me and jumped my car. He refused a tip, and stated that's his job. Best Customer Service, as always! I am and will remain a loyal customer!

I purchased an 82" LG TV and it was delivered to me on 3/24 (reasonably responsive). However it was dead on arrival. As soon as I unboxed it and turned it on, it displayed fine vertical color lines and odd pattern near the bottom (picture 1) When I later put it back in the box for return, I noticed that that odd pattern area was bulging although the panel was not broken (picture 2). I created a return/refund request immediately and got an email acknowledgement. I was asked to wait for 5-7 business days for a call to schedule a pick up, Today is 4/7 and I have not been called and payment not refunded. I reached out to customer several times with three successful opportunities to speak with a real person. Twice I was told "still under agent review" and the third time ended with a dropped call. I had an online chat yesterday (4/6). I was told that the carrier got my information now and will give me a call.

If you make a large purchase online with this service. Be careful. They put a hold for the Full amount. Then, a couple days later they charge the Full amount... So, if you are on a budget. And... You are making a $650 purchase online. Expect to be temporarily out $1300... Until they fix everything your bank gives back the money CostCo placed a hold on. And, expect them to say it's no big deal. Because, everyone has that kind of money to spare...

I have been months online with all relevant departments with Costco online. I am not able to see member pricing at Costco.com because there is a problem with their ongoing updates to their site. They admit there are changes going on but cannot figure out why I'm not able to use the site. They have looked at my account and in the end said it must be a problem with my internet provider. This problem happens on all devices, all internet providers. I no longer live close to a store and have to order online. Sorry Costco, you just lost a member since 1998.

Mostly good, produce items are sometimes really good and other times really bad. Great place for purchasing reasonably priced drugs for those medically self-insured individuals turning down the unaffordable Obamacare "healthcare" plan.

Terrible customer service.
Unprofessional carriers.
The installation parts were the wrong parts,
After talking to about eight people, and five months later,( l bought the washer and dryer in May) they decide to not do anything but credit me $150. They did not deal with the poor customer service nor did they deal with the carrier issues nor address the faulty parts nor did anyone answer the question as to Why did the carrier charges me fifty dollars upon delivery? And he was not suppose to. The photo shows the washer hose. The dryer hose is aluminum instead of metal. I will not purchase anything else from COSTCO. I will be canceling my membership as well.
9-10-2021

I love Costco! Besides having wonderful prices, you can be sure that if they stock it, their very consciencious buyers have done a fabulous job of making sure it is of excellent quality, and is well priced for what is offered!

Ordered a washing machine and dryer to be delivered on June 19, delivered and hooked up as promised. First load of clothes, the dryer would not work. Called the same day and was told a new one would be delivered within 5 days. 5 days later... no word. Called 4 different times and finally was told a new one would be delivered today, July 5th. Today, as I was waiting for the order, I got a call they had lost it... who loses a dryer? Called again and was told I have to reorder it with no set delivery date. They outsource their deliveries and apparently do no have their crap together. Very bad business. Do not do it as the customer service agent says this is normal!