Costco

I buy what I can from them. The prices are great and the returns are super easy due to the fact that they enclose a prepaid return label. Rarely do the charge for shipping and it's indicated when they do. Sizing is consistent more often than not. They mainly have basics like jeans and solid color shirts. They have some good plus sized items and also great boots similar to uggs, but much cheaper in price.

I placed an order 8 days ago. I understand that the present situation is causing shipping delays, but I was informed on Cost-Co's website that 2-day delivery had been extended to 5- or 6-day delivery. OK, I get it. But now it's 8 days. I checked my order status, and all that showed was a list of what I had ordered. No date shipped, no estimated date of delivery. This so-called service sucks, big time. DO NOT ORDER anything from Cost-Co online. I wish I could give them 0 stars.

Costco has saved me tons of money over the years, and I love shopping there for just about anything, although food is my main purchase. Their customer service is excellent, and their employees are both knowledgeable and ready and willing to assist. Great experience!

A loyal customer fan here finally getting around to posting a review online. Hope this is the best place. This membership saves me more money than any other preferred shopper list/email/text club there is.

We have always liked the toilet paper at Costco. Reasonable price and good quality. Obviously Costco has now gone on the cheap with the TP! It is horrible compared to what they sold before. I assume this is more profitable for Costco but terrible for the consumer. On a related topic, this isn't the only product which has gone away or gone downhill OR gone up significantly in price. Many of Costco's customers I know have either cut down significantly on shopping there (as I have) or don't do it altogether. Too many times taking advantage of our loyalty. Just terrible... Jeff

Beware buying anything on Costco online. It can take a week or more for costco to even get your item ready to ship. Then, as far as shipping, it takes forever. I bought a laptop on 8/17, more than week later on 8/25 if finally left the warehouse. Now, it's been sitting with the shipper, in China, for 4 days with no end in sight. Who knows when I'll finally get he thing. Really terrible service and compared with what I can get from Amazon or Walmart, not even close.

I really love shopping at this site. Costco give me the biggest variety and the best prices available on almost every item. The have a great return policy if for any reason the product you buy you don't like. I have recommended it to many of my friends.

There is so much at Costco.com that is different from the warehouse. It's a whole treasure hunt all on its own. The prices are fabulous and shipping is very fast. For big items, the delivery service has been great about being in contact before they come the house.

I like Costco because the stuff is so Cheap! Sometimes, you have to buy a ridiculous amount of something but even if you throw some of it away, you're still saving over buying it from a regular grocery store.

Costco apparently thinks my time is not important and could care less about it. Any other store has a spot for products and may change the spot once in a while. Costco does it like every two weeks and lets me tell you there is nothing I like doing better than searching the whole store to find something. On top of that, they get something in that is wildly popular than just stop getting it. So after teaching the store over and over, you find out they just don't carry it anymore. It's a nonstop issue I'm done wasting my time with this store

Costco used to be OK in the 90's when you got some good deals for buying in bulk and good quality products too. Fast forward 2018 all those corporate behemoths figured they can borrow cheap money and flip their stock, buy it back and do better than to rely on the average Joe who is just about broke. Costco now sucks all the way, save the convenience buying in bulk for a large family with a little concern for quality and service.

I love Costco! They have everything you could ever need in there or online. I've saved so much money buying everyday items to bigger ticket items. Even if you don't need to grocery shop for a big family, the membership is still worth it even for just a one person household.

Bought a refrigerator everything went smooth. Notified it would be delivered in one week. Then get email that it would be delayed one week. Finally get a message from delivery service to contact them. They informed me it would be an additional week and a half. I called, on hold 52 minutes. Finally a very nice CSR who tried to call the delivery service but they were closed. Went to online chat and got complete run around. Price was same as Home Depot but thought I'd give Costco a chance. No more. They do not provide quality customer service.

I purchased a Seresto collar, never shipped, 7 phone calls later and 1 1/2 months finally getting a credit. Not good customer service. Each person I talked to gave me a different story and kept me on hold. All for $45! Costco needs to revisit their refund policy and mirror Amazon.

Costco has done their research. Cost control savings are actually passed on to customers via lower prices than the other box stores. Instead of keeping the cost savings for higher profits and inflating the Suits annual bonus checks, Costco understands we want lower prices. Not the forced smiles & hand holding required of the underpaid employees of Wal Mart, Sams, etc. We, the consumers, will recognize your efforts and continue to help Costco grow, as long as the Greed factor remains neutralized.

Their always booked, 5 days out to fix a leak an have no customer care, down right rude. I'll never buy another tire let alone set from these no business minded individuals they hire in their tire department. Discount Tire has my business from here on.

I normally order from Amazon fresh and love how they ice everything!
I made an order first time to Costco the delivery came with a lady and her baby in the back sit, dropped off my meat and veggies no ice or cooler, just like that! Unbelievable that this is Costco service! Very disappointed

I was treated rather badly by a cashier. When I complained to their corporate office, they weren't any more helpful than the cashier. I've been a member for years so I'm disappointed that the one and only time I had a complaint, they didn't care. I will not support a company who can't even show a fraction of compassion when a loyal customer has an issue.

Purchase 3 ensures from them on line Got one, next one was beat up package and tape over badly and 6 ensure were missing. 3 rd never got
At all. Said it was in transit for 3 weeks. No service from To reach out to
Except email and bad attitude. No help. Glad I didn't order furniture
Or appliances wow!

Whether you're buying beef or planning a vacation trip, Costco has it all at the BEST prices you can find. Their quality is fabulous as is their customer service. Something goes wrong after your purchase, just take it back. I love their eyeglass selection and they adjust them as often as you want. The only problem I have is when I get hooked on a product like their Parisian Salad and then they discontinue it. I wish there was a way to beg to bring it back.

No one beats Costco on customer service! Have shopped with them my whole adult life and they are generally unmatched for quality products and a decent value and totally stand behind all products they sell. I shop both in the warehouse and online, excellent processing and shipping speeds and practice.

Seriously, anything. Great stuff at decent prices but the real win is that you can return anything, after any amount of time, in any condition, with no receipt (exception: some electronics) and they wont even ask you why you want to return it. Personally, I'm honest so I don't abuse their policy but I've heard some stories. When I've had to return anything myself I've had zero issues and it's one of the biggest reasons I shop there.

Costco has let us down really badly this time. We ordered an outdoor patio set on May 31 and it was arrive in 15 days. The set is still not here and the worst part is that no one will tell me what the issue is. I have contacted CEVA logistics the company that was deliver it and all I hear from them is that someone will call you back with an update. We have family arriving from out of town tomorrow and we really needed this furniture but we are so disappointed. Big let down