Costco

I purchased a LG refrigerator from Costco.com, this was a second LG refrigerator that broke, I called customer service to return the Refrigerator. First they accepted the return to give a full refund but after a week when I followed up for return they said they will not accept the return and refund because the price of refrigerator is high. They offered to give me $300 vs original price of $2700. They said however we say 100% customer satisfaction guarantee but when the price of merchant is high then we will not accept the return for full refund. I told them in this case customer should not trust Costco but it seems like they don't care.

Maybe a simple round cake can help mothers who want to make their child's favorite cake, while this can't be difficult for Costco's cake making employees and it doesn't bother them that take the one of the cakes 's cream off and make a child happy, It was not expected of managers of Costco who do not care about their customers.

First time in a Costco. Just wanted to look around. Lady at front door was RUDE because I didn't have a card. Instructed me to exit door to get membership. Gentleman at Exit door RUDE as well. Refused to let me in with the cart I grabbed outside. Thanks for the experience Costco.

Costco's online pharmacy is quick and efficient. The cost of my prescriptions is about 80% less compared to my neighborhood pharmacy. My emails are always answered right away. The pharmacy mails from Washington state and I am on the east coast, and my prescriptions always arrive sooner than expected.

I have been a Costco member for 15 years and cant say enough about the warehouse. I recently bought furniture online and had the best white glove service. I have bought from high end such as Restoration Hardware and paid for the white glove service that still could not match Costco.

The only thing that bugs me here is the crowds, but you can see why, quality is good and can be relied on even if not the cheapest you always get good value as the quality is good. Obviously you have to have a big family/freezer/be prepared to buy in bulk!

I signed in an new account with Costco.com and ordered some food such as milk and egg etc. Got food within schedule. Ever since delivery people began pickup food from Costco, I have got txt. And on their way to delivery, got txt again. Few minutes ahead delivery got txt too. Then got txt while they got there. Thanks for the delivery person.

I was refused entrance today because I did not look old enough to qualify for senior hours. The person at the door has only her guess if I am old enough. There were several customers entering at the same as myself and several were obviously younger than myself yet I was the only one stopped. At no time was I asked how old I am nor was I asked to show proof of my age. I was only told I could not come in till 10 am. At this point I was debating if it made sense to continue spending thousands with Costco then I noticed nobody being stopped when the clock hit. 9:20. Keep in mind there is not visable signage to indicate senior hours or what age is considered senior.

This is my first year being a member (didn't think it was worth it as a single household). Really enjoy so many of the products and the savings. The quality of the fresh foods is amazing. Will continue to be a member!

Shipped my item on time. Shipped it in the original packaging so the person the gift was for could see what it was on delivery. It was not a large item and should be been boxed. If I'd have had to return it the original packaging would have been damaged by labels and such and nobody would have wanted it as "new" anyway. Big company. No common sense.

I purchased an expensive item (around $1000) thru costco online. I got a message via email from costco confirming payment and stating when to expect delivery, along with tracking number. A couple days later I get a message stating that the item had been shipped. A day later I followed up with the UPS tracking and it then stated that UPS had not even picked up the delivery yet. No delivery date was offered. So my item is in limbo. I called Costco customer service but they stated there was nothing they could do. Simple as that. It was now in the hands of the vender that is actually sending the merchandise Costco just takes my money and forgets about you. Totally worthless.

They don't backup their special services (i. E. Air Conditioner Installers). I wonder if they even bother to vet them. In any case, don't bother going through Costco for special services, Costco won't back you up if you have a bad experience.

Ordered tires on Feb 7,2018 and patiently waited for confirmation of delivery. Never received and went online on Feb 14 to confirm my order to find that the order was delivered Feb 8. Very poor communications between Costco online and the purchaser.

That's all I have to say really. Not only does Costco require masks of employees but they also require masks of customers as part of the Corona virus fraud. I hope they get what they deserve. I certainly will never shop there again and neither will my family or extended family. I am not interested in a society in which I am a slave to ZOG and not allowed to to have a business, own property, or have any rights. Over my dead body, or theirs.

Tried to cancel my 93 year old father's membership over the phone (I have power of attorney). They would not allow me to cancel it. I could understand if they wouldn't allow me to open an account in his name but to cancel it? I told them that I would go to the store in person with the power of attorney in hand. The customer service rep said, "I think you may be able to do that". Really? I may be able to cancel?! I guess once they get your money, it's hard for them to give it up.

All of the bulbs I bought at costco for summer were duds. They took them all back but this is the second year in a row the big $14.95 value bags were not worth a penny. All of them did not sprout. Not pleased..

Delivery date in cart is "estimate". Even after promised delivery no notice no show. Costco said GE the worst. Both GE delivery service & Costco customer service will tell you will call you back & neither do. I've completely paid & have no faith I will get it even a week after it was to be here. This is not a shortage issue. I was told it is at the GE warehouse. This is bc they don't give a sxxx about customers. I'm now considering canceling membership. Stinks.

I reckon it's the best retail supermarket in the whole country.
There are cheap products and not only the one you can consume. You can buy here clothes, electronics, and literally everything you wish.

We had a flat, Costco tire repairman claims to fix 10 flats a day but claims our nail is in the sidewalk and thus the tire cannot be repaired. This is a lie, I have pictures showing that the nail could not be more centered in the tire.

If you are thinking about joining Costco; keep this in mind. If you have a question about your account be prepared to spend at least 1/2 hour trying to get through to anyone by phone. It is a nightmare. They make it mor edificult than trying to reach someone in government.

I ordered a sewing machine on line for my daughter's birthday. It doesn't show up and check on line find out Costco canceled the order. No call or email. I call and find out that our new address was not in the system yet. I spend about 40 minutes with a young girl trying to ship the item. She said her supervisor won't $#*! it. I answered all the security questions and still won't ship it. 19 years with them and this is there customer service. We canceled the member ship and upgraded Amazon Prime. We also joined Sam's club. We get free shipping and ordered the sewing machine. Costco you just lost a very good customer that spent a few thousand dollars a year. We didn't really shop there that much anymore. Amazon has you beat in everyway. Especially customer service and shipping. Good luck with your big box of poor customer service.

Honeydew I bought from Costco was so bad that even after 8 days of attempting to ripe it in garage, it had no sweetness.
I often buy Hoody's shelled peanuts and they are bad 50 % of the time. They were over roasted.
Peanuts are great when they are still white or slightly brown when roasted.
I never took any produce back because of time and gas spend was not worth the cost of produce or peanuts.
I have often bought produce or food which has been poor quality 50 % of the time.
That does not mean Costco should not monitor quality of their produce and products.

Costco had a special with Kelsie Blinds. Bryan came out, measured my blinds and sent me an estimate... which did not include all blinds he measured. I replied he was missing a breakfast side window which was one of the smaller ones and he replied back that t was wrong. I replied with description of all blinds. I did not hear back from him until I called Costco directly. I then received an amended estimate. It went from $1,922.60 to $2,735.80. That means one of the smallest windows cost $813.20.