Costco

This chain of club retailers is the best of its kind. Their products are top of the line and the stores look neat and clean. The fresh department and the meat department are very clean, open to the view of the public and the staff is very friendly. But they are expensive and keep charging more for memberships.

The prices for the amount that you're forced to buy are not worth it, the storage of the product and the cost of the product are not worth it... When you purchase from a warehouse you would expect to save, but it doesn't seem so...

I have tried three times now! I have never before been told by a site after I ordered something that my order has been canceled! Not only do I put this stuff in my budget, but I expect it and plan around it! Do not use this site if you are not a COSTCO member! You will get F'ed!

Just left the casco in illinois lake in the hills as I was walking in and Employee decided to harass me. Call me names and such. I brought it up to the manager. And all they want to do is talk to him. They would not even bring him out after he went to the breakroom. This is unacceptable. This man should lose his job for harassing me. His name is John Tumeijer He is an older gentleman and should know better and how to speak to a woman. I spent thousands of dollars here and to be treated like this is completely unacceptable unprofessional. And Costco is a terrible place for hiring someone like this. Today is December 11. This encounter happened between 5 PM and 5:10 PM. The employee started work at 5:30 PM.

From gas to clothes to food to hardware to electronics... I shop here once a week. I've returned several items over the years and never had any issues. I can't complain about anything really... parking is nice and wide, staff are courteous, products are great for the most part. Employees are free to unionize.

I feel that Costco really gets their products. The Kirkland stuff if on par with the top band brands. Their return policy is superb and the pricing is excellent. I just wish they gad free return shipp.

Had a death in the family, and we were kindly given Costco's Chicken Enchilada dinner by a friend as a dinner. If you like lots and lots of salt, you will really enjoy this. If not, don't get near it.

Two times recently I wasn't charged for items, which the checker caught at the door, I returned to the register and paid.
Well today on my way out I noticed they charged for two chickens on my BOS, I only had one in my cart. So I preceded out and the checker didn't see that I was charged for eight items, not seven. At this point I told her to count again, she was wrong.
The attitude that I received was, its ok for Costco to overcharge.

Went to the Costco more than a month ago, asked them about tires that I need. The guy said that he needs to order it because they don't have them in the warehouse, he also gave me a printed price for the tires with installation which was $878. I said ok let me think about it and left. After I saw that Costco offering $150 discount on the tires I need so I went there with a piece a paper to the same guy but guess what? My tires with $150 discount now cost a $848? Wow, what are ashamed situation. So here's the thing, Costco before they put a big sign of the discount they raised prices, I'm so pissed and angry i have a membership with them for over 16 years never thought that they are so BIG CHEATERS! Even if I have to pay for my tires more than that I will not go and buy in Costco! CHEATERS!

I ordered a refrigerator from Costco in April. After waiting a month they scheduled a delivery. I had a contractor and plumber standing by in case they had to make a modifications to make it fit. An hour before the scheduled delivery, they called and said they couldn't find it. After several days I finally talked to a supervisor who said indeed it was lost and ordered another on an expedited basis. The second one arrived and it wouldn't fit because the published specifications were in error. The installation tom set up an appointment for the following week and placed the refrigerator in my family room. The day comes and no installation crew. No one knows anything about it. I don't know who to call... no one knows anything and I'm sitting with a refrigerator in my family room. Never again Costco.

I have a big family of 8 and we decided to finally get a Costco membership, love the customer service, it does suck we like a lot of different breads and Everytime we get it from here it gets moldy real fast we have no problems elsewhere when we buy it. Buy at your own risk

Ordered early on the 20th (Thursday, June 2019), paid extra for 1-2 day shipping. Nope! Maybe on the 25th (Tues)? Costco allows 24 hours to process your order, do not work Sat or Sun... did not process the order till Mon (24th) and we still don't know when it will arrive. Just be aware. They are not Amazon. But, if you have time to wait... great.

I am writing today to file a complaint on your costco at 4900 PANAMA LN
BAKERSFIELD CA. My father is severely handicapped and we waited 45 minutes for a riding shopping cart. One lady showed up in 5 minutes and got on the next available cart. Customer care did nothing because the lady yelled at her. 4 riding cartsnfor 1000s of people on a regular basis
If I do not find this issue fixed I am happy to give my corporate card account up and move on to Sams Club. Along with every person that is on this corporate account right along with me. Do better. This wait time and lack of customer care is ridiculous. I hate your stores. I'd rather go to another one. But I see how being treated isn't a top priority yet our thousands upon thousands of dollars we spend is way more important. Without customers you have no store. Do better. Fix this issue. My next email will be to the handicap association.

I ordered a washing machine for hook up and haul away. The guy came out and said I had a bad valve so he couldn't hook up washer. Fine. So I hooked it up and replaced bad valve. The problem is to get them to come back out and get the old washer i have wasted 3 hours on hold dropped call never called me back. Finally I got a scheduled pick up a week from now so I my the old washing machine sitting outside. Very disappointed! Last order I canceled a TV it took over 2 months to get my refund after calling again many times. Not sure but there is a big disconnect between the online and warehouse customer service. Costco needs to get the act together. I am done with online ordering from Costco online!

They had one job: deliver a 75" flatscreen to the house. The email said they'd be here between 7a and 9p y'day, and, of course, they never showed, no call, text, nothing. Called the warehouse, they can't reschedule delivery for at least a few days. Been on phone for an hour with them now waiting for a supervisor. I wouldn't have had to go through this if they accepted mastercard at the store terminals, where they had the tv I wanted - they only take MC online. Never again, demanding refund on TV and membership. Do not use these worthless people.

When my daughters were buying something the cashier was so rude to them. My ten year old got her moms costco card and the cashier yelled at her that she couldnt use it un less her mom was there. And when she tried to pay whith my credit card she was so rude she let other people in front of them. I dont know her name but she was working whith
A guy named richard who was a nice guy. I was right there and she was very rude to children if this keeps on I wont com back.

I joined Costco for home purchasing services, which didn't worked for me so tried to return the membership within a month. Customer service told me to use it for one more month and if not working then I can return. So I kept and used it. Now I spend 86% of my monthly expenditure at Costco. Not only their quality is superb, their return service is legendary. Bought stuff online, which was a backordered item. They were super informative at every step and made me happy by giving me an option to buy something available for the same price. Now I know why there is backorded item all the time at Costco. Bought a Microsoft surface pro4 for almost 20% less online with extra bells and whistles. Almost out of stock item delivered in 5 days, can't beat that. I am very happy customer

Ordered a 4 piece appliance package from costco.com in November. Four days after my confirmation email, I received an email that the order was cancelled due to "system error." Seriously? All November appliance deals are now over at any other appliance store and costco.com says, "sorry, we messed up and don't have appliances for your zip code?" After weeks of calls and emails with the "resolution team," advising me they would see when the package would be back in stock and offer to me at the same price, or when the brand would have a similar package, they send me an email tonight, "sorry, we messed up, you will receive NOTHING... GOODBYE" BUY your appliances from Home Depot. They never would treat their customers like this. Unbelievable. Worst experience and worst customer service! DO NOT BUY APPLIANCES FROM COSTCO.COM!

Rotisserie chicken at the Christiana store in De. Is not nearly as good as it once was. Seems that the flavor used to permeate the chicken, but now the meat is bland, as if it used to go through a brine process but now doesn't. Why did you change it? It WAS excellent chicken... not anymore.
Go back to the old recipe or you'll lose me as a once avid Costco chicken fan.

I have been buying the Costco 40 lb bags of birdseed for years with no complaint... BUT the last bags I purchased are terrible for content! The birds leave most on the ground where I feed them. They eat the millet, sunflower seeds, corn but about 1/3 of the ingredients appears to be something like the chaff leftover after wheat is processed! It looks like it is ground up something... I am taking the 2 bags I have unopened back and even if I pay more somewhere else at least the birds will have something to eat and I will not have to gather it up and throw it in the garbage!

Hired Handy through Costco. My TV, entertainment center and wall was damaged when Handy mounted the TV bracket onto drywall and the tv and mount fell off the wall. Handy is not responding in a timely fashion. It's going on 3 weeks and I haven't heard from their claim department.

Costco sells this product knowing that Lorex has a D rating from the Better Business Bureau. They do nothing for the Costco member who has to deal with this corrupt company they, but there is a money back guarantee "Costco and Lorex get your money and you don't get it back". Camera stopped working under warranty and Lorex will not replace and Costco is no help.

Very bad service at costco in van nuys i was here today and they charge me for something i did not have with me when i told the cashier he sent me to the merchandise return i waited like 40 minutes in line I try to make a conplaint with the manager but nothing happened