Costco

This is the second time Costco has let me down with flowers. The first time they were delivered a day late and then sat in a hot truck in Florida all day.

This time I ordered them on 8/15 and they were shipped from Colombia on 8/16, they missed the delivery of 8/19 and now say that they are still in a shipment arriving on 8/22. The last thing I want is week-old flowers delivered to my friend.
Costco, if you want to be a florist then be one or stop selling something you can't deliver on.

Oh, and thanks for nothing but I'm so sorry...

Every time I went to Costsco I bought avocado; and it came out of very good quality. But in recent months, quite the opposite, it ripens super green and remains hard and other parts rotten. (what is not rotten has not yet matured)

I made the mistake of returning an item I purchased from Costco online. Instead of refunding my amount, they created a duplicate return request weeks after receiving the original return so that they don't have to refund. I spoke to 3 customer service reps & they continue making false promises. Till date, I have not received my refund. Please purchase / return at your own risk.

Have been a member of Costco since its beginning. A great place to shop, with a wide variety of consumer goods, great foods, pharmacy, optician, photo lab and more. Spacious aisles, friendly staff. The only downside to Costco is that there is not one register where a shopper with only a few items may go to pay and leave quickly. Even with a few items one must stand in long lines with shopping baskets filled to the top in front. Costco needs to have at least one quick check out line.

Hi,

I love going to costco. Every week we spend almost 100$ in this store for our grocery and stuff. The prices are really low compare to the market price. People who want to buy in bulk should visit costco. Also its recommended for the Auto Services.

Thank you Costco,

Cheers

I had a membership a few years ago and returned it because of lack of use. I have been rethinking about join again due to the girls at work comments. I went with one of my coworkers to walk thought the store. I was going to the customer service counter to get a membership when I notice a manager sitting at one of the lunch tables with an employee sitting across from her. She also had a file of papers on the table. I inquired and found that she were hold that employees review for me and everyone else around to hear. It made me very uncomfortable to the point that I won't go back. I can't imagine how the employee feel about these reviews being held out in the open. I find this to be unprofessional and will never shop there again.

Be aware of the quality of perishable products. I bout a carton of heavy cream on 01/31/2023 with an expiration day of 03/04/2023 at 18:21.

I started to make a chocolate mouse for 15 people four days after the purchase. Prep a pack of 16oz of good quality Belgium chocolate, but when I opened the heavy cream pack, it was spoiled.
I reached Costco in Marlboro, New Jersey, and got a refund offer.
But I ended up with wasted ingredients, 1 hour of preparation, a bunch of dirty bowls, a broken promise to bring a dessert to the party, and the worth part, a big upsetting.
Just be careful with perishable products in Costco. Try them before you expect to use them at least a day prior.

Costco is were we go to get everything will ever need, I mean who doesn't love shopping at Costco. I'd move in if they let me. Great Prices, Value for your money and customer service is second to none. I absolutely Love it here and if you haven't tried a Costco near you, now is the time!

Bought a ready roasted chicken at Costco, got home only for my son to realize that there were flies in the container.
After opening the container one fly flew out the other was dead on the chicken and at the back of the chicken were fly eggs!

Called Costco. They said there was nothing they could do for me over the phone and to drive back to Costco for a replacement.

I told them I live out of town so they suggested I keep the chicken and bring it in when I can!

Disgusting... why would I want a replacement anyway.

Dissatisfied in how they dealt with the complaint.

Check your chickens everyone. This is disgusting!

Let's face it, sometimes purchases just don't work out. I've always found Costco to be great for returning things, even without the original receipt. They'll take the time to look up your shopping details in their system for the proof of purchase.

Just great!

Excellent products, great customer service, a happy employees because it is a great place to work.
We've eve bought cars through Costco-almost over the phone, w/no sales push at all-genius.
Now, I'm told they offer get rates on rental cars.
A great, great company.

Costco is the best for produce and meats in the west coast. They rank #4 of ten in a recent survey that put Safeway and Lucky at the bottom two. Publix at #1. But you have to serve yourself and finding items is a challenge as they keep shuffling the shelf offerings so one never knows where things are in the store.

After being a costco member for most of 2 decades and spending untold amounts of money I was treated like crap by this organization this last couple years. They began going back on their return policy and told me I'm no longer allowed to return stuff because I returned too much stuff. So much for that policy being one of the best perks! And we didn't return that much, it's just that we used to purchase so much there. And then they discriminated against me for having asthma by forcing me to wear a mask. I never thought I'd see the day. Costco is now a big disappointment. I liked costco, but it's not difficult to find alternatives.

Before COVID -19 the paper plates bought at Costco are of good quality, but after the virus decreased, the quality of Costco's paper plates became very bad.
And the plate has a serious strange smell.
Microwaving food in this type of dish may cause harm to your health.

Costco is heaven on earth. I go with my family once a month to stock up on groceries and home goods. Their prices are unbeatable and when those coupons come in the mail I'm sure to use them each and every month. Thanks costco for the savings!

I was shopping one day randomly getting regular things when I got to the register and got this (gorgeous) girl named Amber. I love those employees who can relate to things you say! She was so kind and helpful! Costco is a very friendly, low priced place!

Susan in the Avon, Ohio Optical Department, could not have been better at her job. She was thorough, attentive, and skilled. I have several issues and she addressed all of my concerns with diplomacy, kindness, patience and even creativity. I have never had such helpful advice regarding glasses, and I have been wearing them for most of my 74 years! It was such a pleasure working with her for the last two days! I have always loved my Avon Costco and Susan S. Is now a big part of that! THANK YOU SUSAN! From Cheryl H.

Tried to purchase gas today, but my Costco cad would not work. Received a message to check with the membership desk. Membership told me my card was blocked for lack of ID provided when I signed up. I signed up in person last year and provided ID. They blew me off and told me to call the corporate office. After waiting an hour on hold I spoke with someone who said my card was now unblocked and they would send formal complaints to the store. Membership is not worth the hassle... Im going back to Amazon

My wife had the flu, I went to purchase items for her. Spend 1 hour and a half getting everything she needed, went up to the counter to pay and some employees were checking peoples memberships. I had her membership card and her credit card. They asked me for ID. I gave them her card and my license. They told me I am not a member and had to sign up. Was going to purchase over 200.00 worth of stuff. I had my wife on the phone at the same time, she could not go to the store and showed them her phone call. They rejected me and I was so embarrassed. We will cancel your damn Costo card and go to BJ's only. Merry Christmas and thanks for Mt waste of time. Hope you go under.

Costco use to be the best company, but now on the Thanksgiving day (2019) no one can logon and I felt like I wasted my $ for the membership for nothing. Untrustworthy and Very Disappointed. I bet Costco they don't care about the customer anymore even if you write the bad review here. Please I don't need your apologize Costco needs to fix the problem instead. I can login to Samsclub can do it but not Costco. As investor and member, this is very disappointed

Being a family of 4, it is really expensive to just go for groceries at regular stores, so Costco is the saver. Now i can actually buy all i need for the month and more in just one trip and spending way less money than what i was used to. Thank you Costco!

In General I've been a Costco fan for an very long time! This is where you can go and buy a lot of stuff for a cheap price, they have a food court with amazing food and I absolute love it. The Workers are very friendly! They deserve more than a 5 star!

My wedding order of 600 roses never arrived. Of course all the fillers did (WTF). I reached out to Costco and they said they should arrive 12/12 when they were scheduled 12/9. They said next day delivery! The wedding is 12/11. I have no main staple for this wedding and am stuck paying $700 for flowers I won't get until they are dead! Costco you suck!