Costway

Bad experience. You debited my account on July 31. Order never received. You sent me an e-mail saying it was delivered on Aug 1. Not so! Does the delivery truck driver now have a new toaster oven? I have disputed with bank as you know, but this not simply for refund; I really would like to have the oven!

Did not try to use until a month later. Error codes upon starting and would not work. Tried to find manual or parts with no luck. Spent over $300 on a product that has never worked. Would have returned but since it sat for a month before attempting to use I had thrown away original packaging

Costway seems fraud. I purchased a chair from them that was supposed to ship in 1 day. After 1 week they neither shipped the package to Fedex nor reply to my follow up emails. Going to contact my bank and report them as fraud

First time ordering from this site. Product showed up faster than expected. It was well packaged. Product is exactly as described. No matter what website I visited it seems all these outdoor wicker sets sit low and have low backs, not good for tall people, but I guess this is what I have to live with. Can't beat the price! If it holds up, I will order more.

Very difficult to assemble. Hi call customer service for help and I said they were sending me a video but never sent me the video then where the screws go in there were no stickers to cover up the silver screws which looks terrible against the color of the bamboo stands out like a sore thumb call them about that today and they said 24 to 48 hours before they could tell me if it was supposed to include the stickers not a good experience hope you have better luck than me

I would never purchase any product that this vendors supports or sells through a third party. They supply items to wall mart, I purchased a fiber optic table tree, When it arrived it was broken, I tried for two weeks to get a return and never happened. First they need pictures, then they said they were reviewing, I contacted they by phone and by email with every request they asked and never got a return. So guess what I had to eat the price of this purchase because Wall Mart will not take it back and clearly states that it must go back to Costway. Good luck to anyone using them, read the fine print and if it comes from them run... Sincerely Linda Marshall

I placed my order and got shipping label confirmation the same day but now 5 days later it has not shipped. I reached out to customer service via email and have not heard anything. I should have trusted my gut and not ordered from this place. There is no customer service phone # - go figure. I am going to give it until the end of the week and if nothing, I am doing to file a claim with my credit card company for a refund on an order that I never received! So disappointed!

Some of your weaving material was torn in several areas on all three pieces the table and 2 chairs. The box came damage. We did not feel like returning and assembling all over again so we just kept it.

It was painless shopping with Costway & loved the free shipping.
However I must complete a certain # of characters before I can submit this survey. I was at 5 stars but am reducing to 4 for this requirement.

I ordered a 5 drawer, 1 door small office cabinet which was perfect for my needs. Very easy to assemble and fits perfectly under my desk. I am now able to keep things tidy with everything having a place.

Received my order and just love it. Its exactly what the info suggested and easy to build
The item also came a lot faster than suggested so that was a great bonus
Would definitely be purchasing from Costway again

I ordered a set of folding chairs, one of which was bent, probably in shipping. They went out of their way to satisfy the error and even kept in touch afterward to make sure I was satisfied. That's what I call great business ethic, something that is extremely rare these days.

Received both chairs and table in one box. Assembly took a little while due to hole alignment.
Fixed material to make it work. Chair are strong, seem to be a bit lower than expected. It is about
2 inches short than other chairs I have.of the same material. Still comfortable and looks good.
Worth it may ever buy two more to replace older chairs.

I spotted this mini radiator and knew it would be ideal for winter traveling in my camper van. The unit is small, energy efficient and silent. After a long day listening to a diesel engine and road noise, I don't want to hear a heater fan running all night.
Buying it online through the website was simple and it arrived several days before the estimated delivery date. Thanks for the great product and the excellent website experience.

Bought a pool cleaner. Worked for 2 days. In the box was a note stating before you return call their support to help get it right. Called the number some teenager put me on hold. Then came back after 15 minute wait. Called back said all repair info has to be emailed. Sent email explaining problem. They said they needed receipt. Sent receipt they said i should get a professional to look at it. What a crock.

Love that there was chat available to ask a question before purchasing. Love this cute little dryer! Works well and the gray color blends in our bedroom. I found coupons confusing. And would be great to put the warranty on the web page.

Tracking package 4 stars; arrived on projected date and in good shape. Quality and appearance are as good as stated in the description and reviews. A $#*! to put together but no different from assembling any other similar item - no missing pieces needed to assemble, all the holes lined up. Very happy with it.

We ordered a 10 × 30 foot tent for our daughters graduation party. Ordering was easy. The cost was so reasonable. Shipping was free and we live across country in Ohio!
It shipped very quickly also. Set up was easy with the directions and all parts were present. We did follow the suggestion of using white duct tape to secure the joints. We are very happy with our tent. We will purchase from this company again!

I love it! I bought it for my boyfriend as a Father's Day present. The color is so unique and retro. The fabric feels expensive and velvety soft. The threads are consistent and the copper parts on the wheels make it look rustic yet modern. The chair gives a little as an option (pull the lever), so you can rock if you want. The support for my lower back is the perfect, it helps with my slouching. The height is adjustable, but he had to lower his work bench/desk to meet the highest setting. Buying the product was user friendly-not too many clicks. Delivery was fast and efficient. One of the best shopping experiences I've had online.

Got here in perfect condition and on time great deal and works perfectly holding TV nice and sturdy like a champ. Was priced great for what i needed every where else was almost double that or just a full blown tv stand table setup. Thanks costway

Ordered a portable crib thru Amazon. Tracking
Shows delivered. I got letter says thank you for being a loyal customer. Where is the porta crib? Pretty sure it won't fit in an envelope. Pissee off at Amazon for doing business with a reseller with crappy reviews.

Ordered an ice maker, the funds were taken from my credit card. Now the order can't be located (no order Found) is the message when tracking my package. Been 10 days item still not picked up at Best Buy. Not very happy.

I received the package on time l ordered a tire bead blaster air tank, the tool is just like the picture displayed. Normally cost over a $100. I got it for less than half price, works perfectly. I will use costway moving forward. I noticed their sofas are good price too. Love it.