• Costway

Costway

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Overview

Costway has a rating of 3.5 stars from 1,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention good quality, fast delivery, and great price. Costway ranks 9th among Marketplace sites.

Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
0
Negative
5

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5,291 reviews

118
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How would you rate Costway?
Top Positive Review

“Wonderful product, delightful experience, priced right!”

George H.
6/25/24

I purchase this wonderful 48 Inch Fireplace TV Stand with 18 Inch Fireplace Insert for TVs up to 55 Inch - Costway November 2023. It works amazingly well. This piece is very well made, sturdy and the fireplace works so well. It arrived very quickly, and the packaging was designed to protect the product from some of the rough shipping conditions we see today. Assembly was about 50 minutes. I have purchased many items from Costway over the last 5 years. I have been very pleased with every product and the customer service has been very good. I highly recommend purchasing products from Costway.

Top Critical Review

“Coatway fiber optic christmas tree”

Crystal G.
12/2/23

Purchased a fiber optic christmas tree that quit working within 2 weeks of purchase. Customer service just ask the same questions o er and over. Asked me to send a video, but it was rejected from me posting to them. They literally went out of their way to be of no help at all. I'll never buy another costway product. They're cheap and don't last long.

Reviews (1,171)

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Reviews that mention popular keywords

customer service (199) return label (15)
Thumbnail of user zahras18
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

It is a powerful grinder, but it is too noisy. It is easy to assemble and use.

Reason I chose this business:

It did not need us to pay tax. And, the price and discount was great.

Thumbnail of user macj26
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Ordering the item was easy on the website. The coupon was a plus.

Reason I chose this business:

Great value and great price.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user carolynv345
1 review
0 helpful votes
  • Send Message
August 4th, 2023
Verified purchase
• Updated review

Fast delivery! I like the easy check out! Item is as described!

Reason I chose this business:

Email with picture we order.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

No problem transaction!
July 12th, 2023
Verified site experience
• Previous review
Thumbnail of user daveb1830
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase
• Updated review

Not what we expected. Sent it back and the process was smoothly

Reason I chose this business:

Purchased products before and satisfied

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Excellent!
July 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Purchased products before and satisfied

Thumbnail of user lauram1003
2 reviews
0 helpful votes
  • Send Message
August 2nd, 2023
Verified purchase
• Updated review

This is a very well put together site and my second purchase from it. Problem free.

Reason I chose this business:

I had a great experience when I bought my husband a treadmill, so now, because of that, I'm buying one for my daughter.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

My Costway Treadmill
February 16th, 2023
Verified purchase
• Previous review

The shopping experience was very easy to understand and use. I was not familiar with Costway, so I was un-easy about making this big purchase. Everything went great! Treadmill arrived quickly and in perfect condition! Very Pleased!

Reason I chose this business:

I saw it advertised on the internet.

Thumbnail of user sophiab394
1 review
0 helpful votes
  • Send Message
April 10th, 2023
Verified purchase

Easy and compared to similar products. Arrived quickly and was easy to put together and

Reason I chose this business:

Best product for the money

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user briani470
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Delivery was nice, chair was boxed well and chair was pretty easy to install.

Reason I chose this business:

Looking for a office chair and my search suggested Cost way.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user charlotten159
2 reviews
0 helpful votes
  • Send Message
March 7th, 2023
Verified purchase

Quick and easy. Great price and quick delivery. Love the product!

Reason I chose this business:

The price and product

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user keitha577
1 review
0 helpful votes
  • Send Message
January 14th, 2023
Verified purchase

Chair was as described.
Good selection, good prices!

Reason I chose this business:

Product needed

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user raymondh647
1 review
0 helpful votes
  • Send Message
January 15th, 2023
Verified purchase

Site easy, price good, delivery good, product good and working, thanks.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user jonathanf560
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

Good desk. Easy assembly. Functional. Good value. Happy

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user jw1042
1 review
0 helpful votes
  • Send Message
September 10th, 2022
Verified purchase

I should not have to review the site... I should be reviewing the product

Reason I chose this business:

I should not have to review the site... I should be reviewing the product

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user carlenep23
1 review
0 helpful votes
  • Send Message
October 9th, 2022
Verified purchase

Garbage the item sucks it doesn't do what it should do

Reason I chose this business:

Friend recommended it

Thumbnail of user caroln1384
3 reviews
0 helpful votes
  • Send Message
August 27th, 2023
Verified purchase
• Updated review

I have emailed twice and still no reply item isn't working properly.8

Reason I chose this business:

Free shipping

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Quick and easy
July 16th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Free shipping

Thumbnail of user sandrac1492
3 reviews
0 helpful votes
  • Send Message
July 28th, 2023
Verified purchase

It is a nice website. Easy to navigate and find what I wanted. Shipping was on time.

Reason I chose this business:

I was shopping on another website and the product I wanted was shipping from Costway. So I came directly to your site and found an even better version of what I wanted and decided to shop directly from you instead of them.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user denisel1082
1 review
0 helpful votes
  • Send Message
March 15th, 2023
Verified purchase

Easy ordering and great service great merchandise and fast getting the merchandise

Reason I chose this business:

Quality for the price

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user newa205
2 reviews
0 helpful votes
  • Send Message
July 17th, 2023
Verified purchase

It gives the privacy that is needed. I may buy another one. Great product.

Reason I chose this business:

It came up in my search.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user lindah4166
1 review
0 helpful votes
  • Send Message
January 12th, 2023
Verified purchase

Very nice! Good service fast delivery
Very nice! Good service fast delivery

Reason I chose this business:

Google review

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user kierram1
1 review
0 helpful votes
  • Send Message
August 28th, 2018
Verified purchase

Try this again it's definitely easy to use I love this site I would recommend it to anybody I love it I love it I love I love it

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.

Thumbnail of user nicoles2083
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

Easy to order and easy to assemble. Nice product. Will order again.

Reason I chose this business:

Best reviews

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user jamaalg7
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

It was a easy installation, it was delivered on time.

Reason I chose this business:

Because I need. Chair for my little toddlee

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user pamw661
1 review
0 helpful votes
  • Send Message
April 23rd, 2023
Verified purchase
• Updated review

Very easy and great items and great customer service

Reason I chose this business:

Great prices and quality

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Operator helped out
April 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great products

Thumbnail of user larrys2002
1 review
0 helpful votes
  • Send Message
July 14th, 2023
Verified purchase

Never got a conformation of shipping. Had to call customer service twice.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user sandrag2625
1 review
0 helpful votes
  • Send Message
July 6th, 2023
Verified purchase

Exactly what I'm looking for my printers and cutting machine!

Reason I chose this business:

I ran across Costway on the internet

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user douglass1115
1 review
0 helpful votes
  • Send Message
July 4th, 2023
Verified purchase

All went ok, slow on delivery, and could not track package

Reason I chose this business:

I have one already

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

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From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.

Business History

Costway was established in 2015 after decades of unwavering commitment to the global furniture industry. We believe that being accessible and affordable is not enough for a furniture company. We understand that a home is more than just a physical space for living - it is a sanctuary that continually recharges people's emotional batteries with happiness, security, and love.

As a global furniture brand, Costway has connected with over a hundred million customers across more than 10 countries. Our focus on timely deliveries and efficient logistics results in greater customer satisfaction and competitive pricing. To this end, we have established over 20 overseas warehouses in 8 countries, including the United States, Canada, Germany, Australia, and Poland.

Company Representative

Thumbnail of user nancyl182
Nancy L.

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