• Costway

Costway

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Overview

Costway has a rating of 3.5 stars from 1,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention good quality, fast delivery, and great price. Costway ranks 9th among Marketplace sites.

Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
0
Negative
5

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5,291 reviews

118
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How would you rate Costway?
Top Positive Review

“Wonderful product, delightful experience, priced right!”

George H.
6/25/24

I purchase this wonderful 48 Inch Fireplace TV Stand with 18 Inch Fireplace Insert for TVs up to 55 Inch - Costway November 2023. It works amazingly well. This piece is very well made, sturdy and the fireplace works so well. It arrived very quickly, and the packaging was designed to protect the product from some of the rough shipping conditions we see today. Assembly was about 50 minutes. I have purchased many items from Costway over the last 5 years. I have been very pleased with every product and the customer service has been very good. I highly recommend purchasing products from Costway.

Top Critical Review

“Coatway fiber optic christmas tree”

Crystal G.
12/2/23

Purchased a fiber optic christmas tree that quit working within 2 weeks of purchase. Customer service just ask the same questions o er and over. Asked me to send a video, but it was rejected from me posting to them. They literally went out of their way to be of no help at all. I'll never buy another costway product. They're cheap and don't last long.

Reviews (1,171)

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Reviews that mention popular keywords

customer service (199) return label (15)
Thumbnail of user kennethr1039
1 review
0 helpful votes
  • Send Message
June 30th, 2023
Verified purchase

Easy to use but you should email your customer on shipping and tracking earlier.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user larrys2002
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Never got a conformation of shipping. Had to call customer service twice.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user jordanl453
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Thanks, exactly what I was looking for! Good quality, quick shipping!

Reason I chose this business:

I was looking for an exact I was looking for and Cost Way had it.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user jordany137
1 review
0 helpful votes
  • Send Message
June 22nd, 2023
Verified purchase
• Updated review

I choose Costway because it was cheaper than anyone else. Great Company

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Quick signup and order is accepted
June 12th, 2023
Verified site experience
• Previous review
Thumbnail of user josephc3738
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

The 2 PC was a little confusing. That you are buying two separate chairs.

Reason I chose this business:

Internet search

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Thumbnail of user alicey156
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Why? And insisting on 50+ characters shame on you shame shame shame

Reason I chose this business:

Am doubting my decision now

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Hi,
Your package is DELIVERED on Saturday 9/3/2022 at 11:50 am Left at front door.
If you have any questions, could you please forward your question or concern as well as the order number to our customer support at service@costway.com?
We will solve your problems as soon as possible.
Kind regards.
Costway inc.

Thumbnail of user anng928
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

COUPON OFFERED and customer service went out of their way to keep me a satisfied consumer. I am very impressed!

Reason I chose this business:

SEARCH FOR REPLACEMENT PARTS FOR POWER WASHER

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Thumbnail of user saifh10
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Good yes good yes good yes good yes good Good yes good yes good yes good yes good

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user sarahv1007
1 review
0 helpful votes
  • Send Message
May 29th, 2023
Verified purchase

I was changing my billing address, and it asked why I wasn't placing the order?

Reason I chose this business:

It’s what we wanted.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Thumbnail of user maryb4848
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

LOVE my meat processor. Best quality for the value.

Reason I chose this business:

Good reviews

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user troyh323
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Always fast shipping and accurate order! Great to deal!

Reason I chose this business:

Great products and customer service... Fast shipping!

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user scotti108
2 reviews
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Make ice 12-14 hrs. / 5-days a week and store for our food tent events. Working great

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user davids8846
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Satisfied, thank you very much for your service. Thanks!

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user shaundaw5
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

My order all ways on time that was a baby shower gift

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user scotth2069
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Looks great in the backyard... nice and classy. Comfortable, too!

Thumbnail of user sandrad2082
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Easy to assemble, great quality. Thank you
Fast shipping

Thumbnail of user noahh240
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase
• Updated review

Great customer service. Responsive and friendly. I would recommend this item.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Tried applying my coupon for signing up and it wouldn't...
June 6th, 2023
Verified site experience
• Previous review

Tried applying my coupon for signing up and it wouldn't accept it

Thumbnail of user daniels3978
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase
• Updated review

Very happy with the total experience, found what i was looking for and smooth order!

Reason I chose this business:

Selection and prices.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Code you sent was not good, had to call to get help,...
May 6th, 2023
Verified site experience
• Previous review

Code you sent was not good, had to call to get help, which was very good!

Reason I chose this business:

Selection and prices.

Thumbnail of user raymondi159
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

Good experience. Received in a timely fashion. Product is as described.

Reason I chose this business:

Liked that chair

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user matthewv411
1 review
0 helpful votes
  • Send Message
May 11th, 2023
Verified purchase

First time. Excellent experience. Great price. Super fast shipping. Awesome service.

Reason I chose this business:

High quality at an excellent price

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user barbarai758
1 review
0 helpful votes
  • Send Message
May 11th, 2023
Verified purchase
• Updated review

Very easy to find items needed. Available item of interest.

Reason I chose this business:

Very satisfied with previous order.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Very user friendly
May 2nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Availability of desired item and low cost.

Thumbnail of user bettye723
1 review
0 helpful votes
  • Send Message
May 8th, 2023
Verified purchase

Great place to shop fast delivery and accurate descriptions!

Reason I chose this business:

Great savings

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user kathleenr1232
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

I have purchased a few things from Costway - nothing has disappointed me yet!

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user lisah3340
1 review
0 helpful votes
  • Send Message
October 8th, 2022
Verified purchase

The furniture was very cheep and incredibly hard to put together... I regret buying these!

Thumbnail of user kenb867
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Ordered, as described. Fast shipping and accurate description. Great shopping experience.

Reason I chose this business:

Selection, price

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

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From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.

Business History

Costway was established in 2015 after decades of unwavering commitment to the global furniture industry. We believe that being accessible and affordable is not enough for a furniture company. We understand that a home is more than just a physical space for living - it is a sanctuary that continually recharges people's emotional batteries with happiness, security, and love.

As a global furniture brand, Costway has connected with over a hundred million customers across more than 10 countries. Our focus on timely deliveries and efficient logistics results in greater customer satisfaction and competitive pricing. To this end, we have established over 20 overseas warehouses in 8 countries, including the United States, Canada, Germany, Australia, and Poland.

Company Representative

Thumbnail of user nancyl182
Nancy L.

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