• Costway

Costway

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Overview

Costway has a rating of 3.5 stars from 1,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention good quality, fast delivery, and great price. Costway ranks 9th among Marketplace sites.

Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
0
Negative
5

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5,291 reviews

118
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How would you rate Costway?
Top Positive Review

“Wonderful product, delightful experience, priced right!”

George H.
6/25/24

I purchase this wonderful 48 Inch Fireplace TV Stand with 18 Inch Fireplace Insert for TVs up to 55 Inch - Costway November 2023. It works amazingly well. This piece is very well made, sturdy and the fireplace works so well. It arrived very quickly, and the packaging was designed to protect the product from some of the rough shipping conditions we see today. Assembly was about 50 minutes. I have purchased many items from Costway over the last 5 years. I have been very pleased with every product and the customer service has been very good. I highly recommend purchasing products from Costway.

Top Critical Review

“Coatway fiber optic christmas tree”

Crystal G.
12/2/23

Purchased a fiber optic christmas tree that quit working within 2 weeks of purchase. Customer service just ask the same questions o er and over. Asked me to send a video, but it was rejected from me posting to them. They literally went out of their way to be of no help at all. I'll never buy another costway product. They're cheap and don't last long.

Reviews (1,171)

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Reviews that mention popular keywords

customer service (199) return label (15)
Thumbnail of user gregorys1302
1 review
0 helpful votes
  • Send Message
March 31st, 2023
Verified purchase

Very satisfied, so far. Gazebo arrived before time promised, easy to put together.

Reason I chose this business:

I have this gazebo, but was damaged in a storm.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user carlz166
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Very user friendly. No problems with sale. Good price but it is pressed wood!

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user rogerg611
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Customer -friendly, cost-effective, timely delivery

Reason I chose this business:

Good product fair price

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user kyleu122
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

The process was Quick and Easy! Simple ordering with on time deliveries.

Reason I chose this business:

Happy with previous purchase

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user samanthax165
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Great will shop again my deck looks perfect and it's just what I was looking for

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user jacoby113
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Customer service was very helpful with finding the item and coupons

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user garyh1902
1 review
0 helpful votes
  • Send Message
February 27th, 2023
Verified purchase

Exactly what we ordered... and very quickly delivered!

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user caths142
1 review
0 helpful votes
  • Send Message
February 24th, 2023
Verified purchase

Easy once I became a subscriber. Nice pieces. Now to put it together.

Reason I chose this business:

My sister recommended.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user tylerp426
1 review
0 helpful votes
  • Send Message
February 14th, 2023
Verified purchase

The best prices I found when looking at big ticket items online

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user julianal56
1 review
0 helpful votes
  • Send Message
February 11th, 2023
Verified purchase

Fast delivery, good quality and easy to build, came with all the tools!

Reason I chose this business:

Look a nice website, and look good quality and affordable prices!

Thumbnail of user miguelt146
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

The item is just as described it arrived in a very well packaged box.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user ericp1493
1 review
0 helpful votes
  • Send Message
February 5th, 2023
Verified purchase

Both boxes were received timely and in good condition

Reason I chose this business:

Great value

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user virginiav662
1 review
0 helpful votes
  • Send Message
February 7th, 2023
Verified purchase

Ordering was quick and easy. Chairs arrived within a week. All is good!

Reason I chose this business:

It came up when I googled the maker of the chairs I wanted.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user lisab4552
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

Bought this for mt grandsons birthday. He is going to love it!

Reason I chose this business:

It popped up in my Google search for a toy box

Thumbnail of user andiea3
1 review
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

Wonderful quality item, fast shipping time, overall happy

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user susanh3811
1 review
0 helpful votes
  • Send Message
January 29th, 2023
Verified purchase

Easy ordering and quick shipment, very happy shopper

Reason I chose this business:

Price and quick delivery time

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user jordano170
1 review
0 helpful votes
  • Send Message
February 27th, 2023
Verified purchase

I wasted hours with a virtual chat agent to find the answer myself

Reason I chose this business:

Cheaper than target selling it

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Sorry for the inconvenience.
If you have any questions, please forward your question or concern to our customer support at service@costway.com?
We will solve your problems as soon as possible
Kind regards
Costway inc.

Thumbnail of user donnaw2257
2 reviews
0 helpful votes
  • Send Message
January 25th, 2023
Verified purchase

Chairs were exactly what I expected! Good quality and comfortable.

Reason I chose this business:

A friend had a similar chair which I thought I was purchasing but they weren’t the exact same chair but still comfortable.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user jonathanm1439
1 review
0 helpful votes
  • Send Message
January 24th, 2023
Verified purchase

Easy nice service by now pay later. First time using them

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user deannap175
1 review
0 helpful votes
  • Send Message
January 24th, 2023
Verified purchase

Simple easy arrived without issues. Thank you. My Mom is very happy.

Reason I chose this business:

Found what we needed at a good price.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user kaelynnp
1 review
0 helpful votes
  • Send Message
January 22nd, 2023
Verified purchase

Found exactly what I need and had no problem at all.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user carlg108
2 reviews
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

Easy-to-use. Customer service great. Wife loves her new jewelry box.

Reason I chose this business:

Recommendation

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user carlm776
1 review
0 helpful votes
  • Send Message
February 19th, 2023
Verified purchase
• Updated review

Easy to order but never kept informed on merchandise.

Reason I chose this business:

Shop somewhere new and different.

Quick and easy
January 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Shop somewhere new and different

Thumbnail of user kristind251
1 review
0 helpful votes
  • Send Message
January 17th, 2023
Verified purchase

Love shopping on Cost Way -- great selection, prices and delivery is quick --

Reason I chose this business:

Excellent experience on my last purchase

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Thumbnail of user emmah695
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Pretty good quality interlocking wood grain tiles.

Thumbnail of user nancyl182
Nancy L. – Costway Rep

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

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From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.

Business History

Costway was established in 2015 after decades of unwavering commitment to the global furniture industry. We believe that being accessible and affordable is not enough for a furniture company. We understand that a home is more than just a physical space for living - it is a sanctuary that continually recharges people's emotional batteries with happiness, security, and love.

As a global furniture brand, Costway has connected with over a hundred million customers across more than 10 countries. Our focus on timely deliveries and efficient logistics results in greater customer satisfaction and competitive pricing. To this end, we have established over 20 overseas warehouses in 8 countries, including the United States, Canada, Germany, Australia, and Poland.

Company Representative

Thumbnail of user nancyl182
Nancy L.

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