Costway

You had the product I wanted, the order process was easy, and your shipping time was exactly what I needed!
Costway is customer conscience and very reliable. The table wiped out a history of receiving damaged products when ordered online.
The table came early, it was easy to unpack and assemble, and most of all I received enough screws and other mounting items.
Thank you Costway, my wife and I were beginning to think we were jinxed!

I bought and assembled this set back in February, on the 17th. I just noticed that the wicker parts are disintegrating in my hands. It is literally cracking and breaking, crumbling to the touch.

This is not acceptable by any means. It is patio furniture and should be okay outside but less than 6 months later it is deteriorating under gentle touch.

Box was crumpled on corner and both top and bottom seams were opened. Seat/chair when assembled is exactly what was ordered. Assembly required only one hex wrench that was included.
Satisfied with chair dissatisfied with delivery.

I am satisfied with the product.

This machine worked only for 2 minutes than stopped,
I received the machine on April 12,2023, and due to heart procedures, I was not able to use it before July 13th 2023
Customer services refused to return or exchange the machine as it is over 3 months (she counts the 3 months from order date and not delivery date)
After examining the user's manual, I found that the maximum load is only 220 lbs, while the company site is saying up to 265 Lbs.
Looks like the engine was burn as I'm 230lbs.
I do not recommend this machine also I recommend not to deal with this company.
Their website information is misleading

I ordered 3 office chairs, when they arrived they were a good size for children. Contacted customer service and advised the chairs are too small and need to return for a refund. Followed their directions and then I received a bill from UPS for 145.08 more than what I spent on the chairs. Costway would not pay the return shipping, because they stated there was nothing wrong with the chairs. They were poor quality and I will never purchase from Costway again.

Very easy to place an order. Item arrived within about a week, tracking was provided. There is a one year guarantee on the drafting chair I ordered.Price was great compared to other similar products on other sites.30 days for returns. The Costway experience was great. Now to see how the product actually holds up.

I was looking for a specific picnic table, and my search directed me to this site. This was the first time I ever heard of Costway, but they fit the bill with exactly what I needed, The entire process was simple, from selecting to ordering to payment. I would definitely check them out again if the need would arise.

The stationary bike I ordered was poor quality and defective when I opened the box. It also has an awful squeak while in use. I thought I was getting a great deal for my stationary bike that was only $65 but I guess I got what I paid for. I won't be buying anything else from this company again because they have such poor quality products.

Costway is an excellent place to by a variety of awesome products. I bought an air fryer and I am impressed by the quality and how effective it is. I've seen other brands, but for a more cost effective price you get tremendous quality. I had some issues with my order and customer service resolved it prompt and quickly.

Scammers! Ordered on Walmart and sent by Costway. I decided didn't want item, booked sealed, never opened it. It was Hell getting a refund and now Scammers with bank to get it. They wanted to take half of item to give me a shipping label. You won't be able to return to Walmart even if you buy at Walmart.com.

I got a trampoline with the safety net as a gift for a friend. The ad said it was collapsible but the instructions don't tell you how to do that. Also the directions were not easy to understand and I put things together all the time. I even had my engineer husband help me and he also could not decipher the instructions either. Once we got it up and all together the child is having fun.

I ordered a ride-on Mercedes car for my granddaughters birthday at the last minute. The process was easy, I got it for less than it cost on other sites, and it arrived 4 days earlier than expected. I will definitely be ordering from them again.

I bought. Truck from them for my son had a couple issues but costway was awesome they got back to me about my email helped and fixed my issues I had quick. They have a great team who seems to get to there emails quickly. Even though it was a rocky beginning I'll still be ordering from them in my future. Thank you for helping me with great customer service.

Weird pop up asking why I hadn't checked out by now... seems pushy and suspicious but I'm desperate for an affordable ac.
Received the item much sooner than expected. Seems good quality. Overall, pretty happy with my purchase.

This was my first shopping experience with Costway. My husband and I ordered a modestly-priced rowing machine, taking a chance on quality, delivery time, etc. We were not disappointed; the item arrived a little sooner than expected, very well packaged and in perfect condition. It turns out to be an excellent piece of home fitness equipment and we couldn't be happier.

Ordered a foot spa... doesn't work, Didn't even get to use it once. Paid $60 for it and they offer me $20 as compensation. No replacement just a partial refund. I will never order from them again and I will be sure to spread the word to all my friends to NEVER order from this company.

Quick shipping but forgot part of my order. Shipped the rest once I notified them. Purchased batting nets good quality with the exception of the carry bags. They are not holding up to wellmodt have developed wear holes

I live in the north east, the temperature tomorrow is supposed to be freezing! I purchased a green house so that I can't protect my wife's plants from freezing@! First two pieces are missing and when I put the cover over it the zipper was not sewn! And torn! I called customer service and spoke to Alex he told me to send photos and I did! Called back to see if my replacement was shipped and he told me I should get a tracking number the next day 3 days later and numerous calls and text no answer! I feel like I am being jerked around! Next step a lawyer and the California attorney general's office to investigate this Scam company! By the way I bought it through Walmart they suck too! Rocco Cassarino

I purchased a 4 pc outdoor Rattan patio set for $439. The coffee table arrived & one end was badly bowed. So much so that it made the glass top unstable. I contacted them & asked for a replacement end. They stated they didn't have any parts and offered me $35. I told them no thanks I want the replacement part or if they couldn't provide that then a whole new table & offered to return the table at their expense. They then offered me $80 & again I declined, telling them I wanted the table that I paid for. They refused saying they could not break up a set. So after several days of arguing with them I told them I wanted $110 which is 1/4 of the cost of the 4 pc set. But I still have a table I can't use & $110 isn't enough to replace it. I will NEVER purchase from Costway again. Lousy customer service!

DO NOT BUY. Costway shipped me a shop light. At first they responded, "We need photos or video, to better understand the problem". Well, the problem was, which I thoroughly explained, that I put this LED shop lamp together (20,000 lumen LED shop lamp), turned it on, and immediately one of the lamps flickered, popped, and died. Does one really need a photo or a video to explain this? They do not have a phone number on their website - which I didn't review carefully enough, and a sure sign that this is a sketchy online business.

2-5 business days claimed for shipping took 8 days to come 500 miles, ordered patio sectional fedex lost it for a couple days, then it turned back up when I finally got it the box was damaged and taped back together, un-packed looked at each piece looked ok, then it dawned on me they was no hardware in box, e-mailed customer service again and was told they would ship the hardware right out well today is the 7th day since contact and still no hardware, will never buy anything again from this company best thing they could do is go out of business

Ice maker is less than a year old and will not kick on. Worked last sumeer and brought indoors
For the entire winter. Started this summer off ok and now is broken... so it was used august and sept last year and june and july this year. Costway customer service said have a nice day because the warranty is only 3 months on this garbage product. There is no phone number to any reps or associates and absolutely no help from the rep via email as to trouble shoot it or any directions on where/how to fix it. Do not buy any products from this company. Garbage company...

I received an email confirmation immediately and the charges were taken but I never received the item. I called multiple times and could never reach a live person but I left several voice messages but got no return phone call. I sent emails with no response as well. I ended up having to dispute the charge with my bank to try to get my money back. Very disappointed with this situation. I ended up ordering this item from a different seller and received it with no issue.