• Cotosen

Cotosen

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Overview

Cotosen has a rating of 2.6 stars from 935 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cotosen most frequently mention customer service, poor quality, and wrong size problems. Cotosen ranks 26th among Men's Clothing sites.

  • Service
    380
  • Value
    370
  • Shipping
    359
  • Returns
    322
  • Quality
    352

This company does not typically respond to reviews

Positive reviews (last 12 months): 3.1%
Positive
2
Neutral
0
Negative
63
153
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How would you rate Cotosen?
Top Positive Review

“The Best!”

Nikolay K.
4/12/24

The Best! I've been using this store for several years. They have the best quality at the best price and outstanding customer service. Don't even bother to shop just go to [external reference] and order!

Top Critical Review

“Wrong items”

Eddie G.
8/21/24

I placed an order of 3 pairs of shorts. It took about 6 weeks, way too long. When I received them only 1 pair was correct. So I emailed off to find how would make this right. All they did the offer me discount to keep the incorrect ones. What the hell not what I ordered so why would I keep them at all. All they did was give me the run around. Finally after 10 emails they gave me a return address. And by the way I had to pay the return even though they messed up. It has been 2 weeks and I still have not received my refund. This is the worst customer service I have ever received. Buy American. $#*! this company.

Reviews (935)

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customer service (97)
Thumbnail of user kristinef69
1 review
0 helpful votes
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January 12th, 2023

This warm sweatshirt is so soft and comfortable. I find myself reaching for it almost every day! I will definitely need more colors!

Thumbnail of user nickieh14
1 review
0 helpful votes
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January 22nd, 2023

I got an XXL for a super oversized fit, it's comfortable, warm, and works well. Great product 100% well worth the money!

Thumbnail of user jamesl4335
1 review
5 helpful votes
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July 29th, 2023

This is my second purchase and will keep coming back for more. Very well made and just love the material. Kudos!

Thumbnail of user marys5587
1 review
0 helpful votes
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January 12th, 2023

At first glance this one looks well made and we'll have to see what time brings. The medium fit me as expected.

Thumbnail of user williamt2437
1 review
5 helpful votes
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August 2nd, 2023

The fit of this t-shirt is perfect, not too tight or loose, and the material has enough stretch to move comfortably.

Thumbnail of user erniem85
1 review
0 helpful votes
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March 26th, 2023

Has a somewhat loose fit but is very comfortable. I stayed pretty cool during my entire shift, unlike my department issued shorts.

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Thumbnail of user janices1116
1 review
0 helpful votes
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January 10th, 2023

It was exactly the kind of jacket for warmth! This will be my new favorite piece!
Yep my medium one is perfect!

Thumbnail of user ambers1033
1 review
0 helpful votes
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March 17th, 2023

I wear a normal medium shirt and this one fits fine. Is roomy enough so not tight feeling. Color is as shown.

Thumbnail of user lindah4155
1 review
0 helpful votes
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January 6th, 2023

An amazing platform to express the customer with good ideas of branded collection. I have found many branded products through this website.

Thumbnail of user barbaraw2405
1 review
0 helpful votes
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February 25th, 2023

Great find for cargo shorts. Many pockets and still sporty. I liked them so much I bought every color they came in.

Thumbnail of user rayp434
1 review
0 helpful votes
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February 22nd, 2023

NOTICE TO ALL! THEY ARE A SCAM! IF I COULD GIVE THEM ZERO STARS I WOULD! IF YOU NOTICE THEY ONLY GEY 1 STAR OR 5 STAR REVIEWS. THE 1 STAR REVIEWS ARE FROM CUSTOMERS WHO MADE THE MISTAKE OF ACTUALLY BUYING STUFF FROM THIS COMPANY AND GOT SCAMMED AND THE 5 STAR REVIEWS ARE ALL MADE UP FROM THESE SCAMMERS! BELIVE ME, THE PRODUCTS ARE NOT ANYTHING LIKE THE PHOTOS THEY PUT UP ON THEIR SITE! IT IS ALL TOTALLY INFERIOR CRAP! IT TAKES MONTHS TO GET TO YOU AND WHEN IT DOES IT IS POLYESTER CRAP THAT IS THE WRONG SIZE AND, LIKE I SAID, LOOKS NOTHING LIKE THE PHOTOS THEY HAVE ON THEIR SITE! YOU WILL NEVER GET AN EXCHANGE OR YOUR MONEY BACK! STAY AS FAR AWAY FROM THIS COMPANY! TELL EVERYONE YOU KNOW AND MAYBE WE CAN PUT THESE SCAMMERS OUT OF BUSINESS! BETTER BUSINESS SHOULD BE INFORMED OF THIS COMPANY AND THEIR WEBSITE. YOU HAVE BEEN WARNED! STAY AWAY FROM THIS COMPANY!

Thumbnail of user jennifera1991
1 review
0 helpful votes
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December 16th, 2022

Great experience from start to finish on this product. I appreciate the attention to detail. We have already placed another order.

Thumbnail of user shannono150
1 review
4 helpful votes
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June 12th, 2022

This site is a scam. They take your money and send you nothing or trash. Do not purchase from this website.

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Thumbnail of user paulap709
1 review
0 helpful votes
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December 15th, 2022

App works great. Great info. Did not message the vendor no need for it everything was done super quickly and professionally.

Thumbnail of user moilanj1
1 review
0 helpful votes
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December 15th, 2022

The quality is very good and pricing is exceptional. We have been pleased with each order placed. Definitely will continue ordering.

Thumbnail of user davidc8350
1 review
10 helpful votes
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August 11th, 2023

I've been wearing this T-shirt to work, and it's so comfortable. The material is very breathable and doesn't wrinkle easily.

Thumbnail of user dawnn286
1 review
0 helpful votes
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January 27th, 2023

So comfortable especially the soles. They are great quality for the price. I bought two pairs and might buy more.

Thumbnail of user lamias9
1 review
0 helpful votes
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January 5th, 2023

First time to order in this shop and it's really good. They have excellent quality and affordable products. Thank you!

Thumbnail of user brittanyr461
1 review
0 helpful votes
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December 18th, 2022

Your customer service is so nice, you can count on me to buy from you again, I really appreciate it.

Thumbnail of user vickyb254
1 review
0 helpful votes
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December 16th, 2022

I suggest you not to waste your time for searching the best products, you can find here and highly recommended.

Thumbnail of user rachelk850
1 review
1 helpful vote
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December 18th, 2022

I love their options and response, they had a couple of bumps in the road but are proving to be a great option for buying apparel and shoes.

Thumbnail of user nancyc2523
1 review
0 helpful votes
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January 6th, 2023

During previous days, most of the purchases I have made been there and I am very much satisfied. I suggest you to do your shopping from COTOSEN without any fear.

Thumbnail of user luisr967
1 review
5 helpful votes
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July 31st, 2023

I absolutely love these sandals! They're perfect for both casual and dressy occasions, and the leather is really high-quality.

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Thumbnail of user christineg1552
1 review
0 helpful votes
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December 14th, 2022

Great service, and item was delivered, to the other side of the world, without any hassle or noticeable delay.

Thumbnail of user vanessam764
1 review
0 helpful votes
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January 19th, 2023

Walked in straight out of the box. Fit great! Good support. Decent looking enough to travel in. Nice hikers.

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Cotosen A.
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