Cotosen has a rating of 2.6 stars from 935 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cotosen most frequently mention customer service, poor quality, and wrong size problems. Cotosen ranks 26th among Men's Clothing sites.
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The Best! I've been using this store for several years. They have the best quality at the best price and outstanding customer service. Don't even bother to shop just go to [external reference] and order!
I placed an order of 3 pairs of shorts. It took about 6 weeks, way too long. When I received them only 1 pair was correct. So I emailed off to find how would make this right. All they did the offer me discount to keep the incorrect ones. What the hell not what I ordered so why would I keep them at all. All they did was give me the run around. Finally after 10 emails they gave me a return address. And by the way I had to pay the return even though they messed up. It has been 2 weeks and I still have not received my refund. This is the worst customer service I have ever received. Buy American. $#*! this company.
I'm happy with this coats, sometimes I have to work in freezers and this coat has been a perfect outer layer for that. I would say I'm happy with this coat.
I ordered this site and I was happy with the item I received, size, the quality I was satisfied with, just a little delayed but overall based on my experience I was very happy. Good job!
Thank you this was a great order! A few order were not perfect and now this one is so I am very happy. Great people, great products and great support!
I wanted a plain shirt that I could break in and make to be a comfortable everyday shirt to wear and this was the perfect shirt. It was a good price, the sizing was as expected.
I recently purchased a few items from COTOSEN, including a T-shirt, pants, and boots, and I am extremely happy with my purchase. The T-shirt is soft and comfortable, and the pants are durable and well-made. The boots are stylish and functional, and the belt I purchased is fantastic quality and looks great with my outfits. I highly recommend COTOSEN to anyone looking for high-quality apparel and accessories.
I sent 6 emails and received 6 réponses telling me thecsame lié, my shipment is pending in Netherlands since December 30.
Hello everyone!
Please kindly check the full details below:
Tracking link: https://t.17track.net/en#nums=RU*******NL
Waybill number & Latest updates: RU*******NL Netherlands Jordan 2022-12-30 15:05 Netherlands (the),NLHAGA, Send item abroad (EDI-received) In transit (since more than 65 days)
I have been waiting since more than 2 months and the jacket has not arrived.
Winter is ending and no response from you...
I need my jacket or my money back please...
You have to do something.
Thank you for your response
I told thecin my last email, if nothing happens, and my money is not returned, I will make bad reviews, but they didn't answer...
Products used:
I bought à jacket, but was never delivered since almost 3 months, 6th December.
I love this shirt. Only wore it once and already received a few compliments. I machine washed it and machine dried it before wearing and it's soft and comfy and fits great.
I bought 2 shirts in the 3X size. Both shirts at best are XL in size. Cheap material also. Can't return because the original package was thrown out. I would not recommend this product.
Tip for consumers:
remember these are child sizes.
Products used:
none
If I could give - 5 stars I would! The quality is simply the THE WORST! DO NOT buy anything from the fraudalant advertised company! You will be SORELY DISAPPOINTED! I threw all their clothes in the garbage!
Tip for consumers:
The quality is the worst.
Products used:
None
Excellent service, best prices, excellent packaging of the shipment and fast shipping. One of the best packaging of the shipment I have ever received.
Placed on order in February of 2022. Items have never arrived. Cotosen confirmed items we never received but company refuses to issue a refund. Just a scam in my opinion.
Love this hoodie it's very soft comfortable and light weight I wear it all the time I personalize it and no fading or anything. I would most definitely order again.
Everything I have ordered from this store has been of excellent quality,The clothes are really stylish and high quality at a reasonable price. Plus, the customer service is always great.
Never received my order of 5 items. They lied about the shipping info and trying to communicate with them is impossible. I believe most people would call this fraud or robbery.
Tip for consumers:
Do not use this site.
Products used:
jacket and sweat shirts
Before he even finished putting it on my husband was praising it's feel! Soft, cozy and warm! Definitely pleased with this purchase! Great for winter!
I really like these shorts, great material quality, a lot of pockets, fashionable, good for camping or just ordinary city life. And the price is so low, definitely recommend.
I really like these pants, great material quality, a lot of pockets, fashionable, good for camping or just ordinary city life. And the price is so low, definitely recommend.
It took 2 months to arrive my first order, after dozens of email they said it was on the way. NOTHING.
THE SECOND ORDER WAS EVEN WORST. BOOTS XLARGE WOUND NOT FIT MY 10 YEAR OLD. Material was really thin plastic, vinyl like instead of leather. I try to return and could neeeever get address for return. Packages comes with everything in chinese. I even tried charged back. They have prove that was delivered. When you send them email, it takes about a week with no useful information. COMPANY IS A SCAMMMMMMMM
Tip for consumers:
PLEASE CHECK REVIEWS BEFORE BUYING ANYTHING ON INTERNET
Products used:
ONLY THE SHIRTS, EVERYTHING ELSE IS GARBAGE
Cotosen's Socks are soft and durable. I bought a pack of athletic socks for my workouts, and they provide excellent cushioning. They are holding up well after multiple washes.
I must admit I was concerned when I bought this belt that it wouldn't be stiff enough to support the equipment I add on a daily basis, however I WAS WRONG. This belt FANTASTIC, one of the best purchases I've made in a while.
I was also " burned " by this company in November of 2021... I had purchased thru PayPal and filed a complaint after receiving my order. FWIW - One out of 6 shirts was somewhat close to the picture on the stores website ---
I was IMMEDIATELY offered a 50 % off reduction from Cotosen " just like that " --- and I jumped on it.Sure, I could have probably dragged it on with PayPal and eventually got my entire payment back. But at what cost? Having to ship back, more time wasted? It just wasn't worth it
In reality- it was MY fault for NOT researching this company before buying. That being said, it TAUGHT me a VERY VALUABLE lesson- That I will NEVER, EVER make again --
Bottom Line: I received about 75 dollars back and will chalk the other $75 to a lesson on life... and that one is PRICELESS even at 57 years old!
Tip for consumers:
DO NOT Purchase anything -- period
DO NOT BUY FROM THESE CROOKS, DO NOT REPLY, WHEN ORDER NOT DELIVERED, BUT RECEIVED PAYMENT FROM CREDIT CARD COMPANY. COTOSEN WILL NOT REPLY TO EMAILS. BECAREFULL, THERE PEOPLE ARE TERRIBLE, FLUSH YOUR MONEY DOWN THE DRAIN, THEY DID NOT EVEN KISS ME FIRST!
Tip for consumers:
CROOKS, SCAMMERS
Products used:
SHIRTS, SWEAT SHIRTS
I purchased some Cargo Shorts from Cotosen, and I'm impressed with the quality and fit. The shorts have ample pocket space, and the material feels sturdy. They are perfect for outdoor activities.
I recently got some Casual Shoes from Cotosen, and they are comfortable for all-day wear. The shoes are versatile and go well with jeans, shorts, and even chinos. The quality is top-notch!