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Cotosen has a rating of 2.6 stars from 935 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cotosen most frequently mention customer service, poor quality, and wrong size problems. Cotosen ranks 26th among Men's Clothing sites.
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The Best! I've been using this store for several years. They have the best quality at the best price and outstanding customer service. Don't even bother to shop just go to [external reference] and order!
I placed an order of 3 pairs of shorts. It took about 6 weeks, way too long. When I received them only 1 pair was correct. So I emailed off to find how would make this right. All they did the offer me discount to keep the incorrect ones. What the hell not what I ordered so why would I keep them at all. All they did was give me the run around. Finally after 10 emails they gave me a return address. And by the way I had to pay the return even though they messed up. It has been 2 weeks and I still have not received my refund. This is the worst customer service I have ever received. Buy American. $#*! this company.
Don't waste your time. This is a crap company and a crap product. Also, if you are not going to heed my warning order at least a size up.
Ordered 4 shirts. Received 3 shirts. None of the three shirts match the descriptions or pictures from the website. Cheap material and the XL is more like a large.
DON'T ORDER FROM COTOSEN!
I ordered 4 coats from Cotosen. Very cheaply made! I ordered larger sizes but they were still too small to wear. Save your money and buy elsewhere!
Tip for consumers:
Stay away
Products used:
None! Total junk!
Snug around arms and chest, but not snug around that extra chub on +45 yr old man's body. Soft, comfortable absorbent material. Fantastic!
These have turned out to be the most comfortable sandals that I've ever had. I was so glad to have purchased them when i did. A great buy!
Cosy and warm just what I expected but where are the side pockets and the hood should be removable, however a good product.
I love these shoes! Comfortable, good arch support, great variety of colors! I ordered a second pair in khaki! Price was good too!
I wish I'd done my research prior to making my purchase rather than after it took 6 weeks for the order to arrive.
Tip for consumers:
find an alternative
Products used:
shoes
A little uncomfortable but its more likely me getting more fat. These shorts are the right combo of being comfortable but heavy duty.
These shirts are comfortable and fit great! I have bought 2 and will continue to buy more. Also, a great variety of colors.
This stuff from Cotosen is junk. At least mine was. I ordered one of the main shirts they advertise and it is basically junk. Stay away!
We liked everything about the items I purchased! Definitely lightweight and the Material is not itchy!
Do not order from this unethical company. Horrible returns process. They stole my money. Don't order!
Excellent quality for an amazing price. The product matches the description and expectations - a beautiful shirt.
I endorse it to everyone since Sitejabber Cotosen has wonderful customer service and is committed to its users.
Tip for consumers:
Yes
Products used:
Belts
Do not be fooled by the pictures. Clothes you get look nothing like them. Materials totally different
Tip for consumers:
This is a total scam. Showing a certain item and sending something totally different.
If you want quality, look no further than COTOSEN. Their products are outstanding, and their service is reliable. A favorite of mine!
Overall a stress free out come with the worry taken away. From my out come I would use this excellent service again.
Got my ordered totally wrong. Sent the wrong item. Won't refund my money.
Flat out. You're foolish if you buy from them.
Tip for consumers:
Don’t use this company. Hundreds of others all say the same thing. It’s another China rip off site
Products used:
None
Fantastic customer service!
And also the quality of the items is good I will surely recommend this to my friends and family!
It was ordered on 9/11/23 and still waiting.
Very nice people to work with, and very response, but in the long and short if it, i am out $80
Tip for consumers:
Very dissatisfied
I am out $80 no matter how you look at it.
Products used:
jacket - but it never came so i have nothing to judge it against
Received an order that was sent back. Needed to send items back to CHINA!
Items delivered. NO Response
This is the most beautifully designed store with great customer service the staff are knowledgeable!
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