Cotosen has a rating of 2.6 stars from 935 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cotosen most frequently mention customer service, poor quality, and wrong size problems. Cotosen ranks 26th among Men's Clothing sites.
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The Best! I've been using this store for several years. They have the best quality at the best price and outstanding customer service. Don't even bother to shop just go to [external reference] and order!
I placed an order of 3 pairs of shorts. It took about 6 weeks, way too long. When I received them only 1 pair was correct. So I emailed off to find how would make this right. All they did the offer me discount to keep the incorrect ones. What the hell not what I ordered so why would I keep them at all. All they did was give me the run around. Finally after 10 emails they gave me a return address. And by the way I had to pay the return even though they messed up. It has been 2 weeks and I still have not received my refund. This is the worst customer service I have ever received. Buy American. $#*! this company.
You might as well just throw your money away if you place an order with this company. My husband ordered two pieces of clothing, both were extremely oversized and totally inaccurate of the size chart. Upon trying to return the items, within one week of receipt and on our dime the company has refused our return and blocked us from all communication... while NOT issuing a refund. DO NOT ORDER FROM THIS COMPANY!
Tip for consumers:
We believe this entire site is a scam. There has been NO REFUND ISSUED and the return package has been refused by Cotosen.
Products used:
We ordered two jackets and one beanie...... we only kept the beanie
This item fit good,close to body. Was bought for deer hunting in ground blind in frezing temps. Keep me very warm and also was able to open the double zippers to vent when i got too hot! Nice outter feel and very quiet for drawing a bow back on the ground 25 yards from deer. Recommend!
I wear these everywhere: outdoors, gym workouts, even in the jacuzzi. They dry quickly and are durable. They are a bit baggy and loose which I like. Pockets are deep enough to hold items like a small glasses case or small wallet and keys. Thank you COTOSEN!
I ordered a sweatshirt for Christmas.
A terrible poor qaulity "something" was received... totaly different from the product which was presented on the website.
It is a fake shop! Do not order anything from here!
I took a chance and randomly ordered a couple of these and I am glad that I did. Lighter than cotton. More breathable than cotton, doesn't hold sweat like cotton, and surprisingly more comfortable than cotton. At least any cotton shirt I've ever owned. After wearing them for a couple of days in 90+ degree weather I was impressed and ordered a couple more.
These pants are comfortable and seem to well made, no issues with the buttons or stitching. The color is true and consistent in the cloth, and the pockets are roomy and sturdy to carry your phone or wallet.
I bought a couple of Shorts from Cotosen, and they are my new favorites. The material is lightweight and comfortable, perfect for hot summer days. The fit is true to size, and the colors are vibrant. Highly recommend!
I purchased these shoes to hike in. Wore them a few times to get a break in. The shoes are a great quality shoe and kept my feet warm on the day I wore them. It was cold and wet but the shoes worked great.
Ordered a Cap from this company, it had to come from China for one and then when received it came in a envelope All squished to crap. Charged $10.00 for shipping, should have been shipped in a box to keep the Cap shape. I don't recommend this company, takes forever to get your order.
Tip for consumers:
Don't do business with them...
Products used:
Caps
You never really know what you're gonna get on cotosen. I've bought a few sherpa items that were really thin or cheaply made. Not this one. Sherpa was super soft and very thick. The best sherpa item I've bought on cotosen. Worth the price.
The Women's Shoes at Cotosen are stylish and comfortable. I purchased a pair of sandals, and they have quickly become my go-to footwear for the summer. The design is trendy, and the fit is perfect. I'm very happy with my purchase!
Do not shop at this site. The products that you receive is not as shown in the picture and when you try to return it they do not pay the return costs when it is their mistake and do not refund either.
I work in the outdoors as a machine driver. I like that it is tough and somewhat light and comfortable to wear. I love that is a rip-stop material because I tended to go through shorts every 6 months before these. Love the many pockets and the side waistbands. I will always buy this shorts from now on.
I purchased 2 pants for my husband... a few weeks later they canlleed my order for delays in shipping and only refunded me the cost of the pant. They did not refund my shipping. If I returned them then I would be out that cost... BUT... THEY cancelled it and I am entitled my shipping cost back and still no replay after 2 weeks. If I were able to leave a 0 rating I would have.
Tip for consumers:
Don't waste your money
Products used:
Nothing. It was never shipped.
Ordered a shirt from Cotosen. The quality was acceptable but it took two months to arrive from China. When I found out where the order was coming from I tried to cancel but they told me it had alreqet shipped, which was not true. The order did not arrive for another seven weeks. The price is no better than something purchased through a company in North America so I would not recommend this company.
This jacket is super warm and after a couple washes it is still super soft. I wore this jacket for 14 hour flight and had no issues with it it was super comfortable and easy to take on and off and it fit great. I want to buy this in every color but I will refrain myself and enjoy the one I currently own. The color is exactly what is shown in the photo and the style is accurate as well.
The jacket is the perfect warm jacket! It is very stylish, great quality, and one of my favorites. It is very comfortable and keeps me sufficiently warm on most days. I enjoy this jacket so much that I have purchased it in several colors!
For the Money that I paid for it! It exceeded my expectations of comfort and quality, I bought another pair right after I received this one. I like the fact that I can wipe it clean and it does not make my feet sweaty and stink up my feet.
I ordered two pairs of paints. They sent me two different orders and charged me twice and they were the wrong size. I sent them pictures of the original order, sent them pictures of what I received. I spent 121.14 with them and at first they offered me 22.00 for a coupon to purchase a new item. I told them I would send the package back which I did. They never responded. I sent proof of the delivery to their facility. I never heard back. I would never do business with this company
Tip for consumers:
no service, cannot speak to anyone.
Products used:
none, items were wrong size
As soon as I went to register on their website the system stated I was already registered and said thanks for your order. I tried to cancel the order but that wasn't an option. When the package arrived I refused it.
Now working with CITI and pay pal for a credit. These people are CROOKS!
Owith them got results. Rdered 2 pairs of shorts, took a month to 5 weeks to receive, ordered large, they sent x large. Reached out to company to correct, they offered 27 dollars in credit to keep the wrong order, (order was over 50 dollars) or send back product(at my expense). No amount of reasoning has corrected the problem. No shorts, no money. No satisfaction!
Tip for consumers:
website is great, products are wrongly advertised, and in my case, non existent.
Products used:
ordered shorts, used nothing.
I purchased several shirts from Cotosen in January. The order wasn't confirmed so I didn't have an email to track the order, but I kept track. When it didn't ship I tried to cancel the order both online and through but it was ignored until I received an email saying the order had shipped, but only partially. The quality is terrible and the sizing is wrong. I ordered 4 XL shirts, but they are all different sized, and too small. I tried to return, but you have to ship to China and they don't reimburse shipping. Customer service is very slow if they ever respond and only offer future discounts, which is nothing I'd ever be interested in.
Tip for consumers:
Nothing good about this company and they doing business in the US. The only tip would be to not buy anything from them.
Products used:
None, I would like to return them all.
I love this product, my friend had a henley crew neck and it was so soft and i loved it so much i had to get one myself. This did not disappoint, very soft.
I love this product, my friend had a henley crew neck and it was so soft and i loved it so much i had to get one myself. This did not disappoint, very soft.
I love this jacket. It is so soft and warm. I wanted a jacket for in between a spring jacket and a winter coat and this is perfect. And it has the Sherpa down the sleeves. That is hard to find. It is light weight but made sturdy, nice hefty zipper and the hood is nice and big enough to actually cover your head. This is the best jacket I have ever had.
LOVE IT!