- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Cotosen has a rating of 2.6 stars from 935 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cotosen most frequently mention customer service, poor quality, and wrong size problems. Cotosen ranks 26th among Men's Clothing sites.
This company does not typically respond to reviews
The Best! I've been using this store for several years. They have the best quality at the best price and outstanding customer service. Don't even bother to shop just go to [external reference] and order!
I placed an order of 3 pairs of shorts. It took about 6 weeks, way too long. When I received them only 1 pair was correct. So I emailed off to find how would make this right. All they did the offer me discount to keep the incorrect ones. What the hell not what I ordered so why would I keep them at all. All they did was give me the run around. Finally after 10 emails they gave me a return address. And by the way I had to pay the return even though they messed up. It has been 2 weeks and I still have not received my refund. This is the worst customer service I have ever received. Buy American. $#*! this company.
The medium fits great with enough room for a hoodie. Itsvthe quality I expected and I think the price is very reasonable for what you get.
Wasted money, received junk, no response from customer service. I spent $68 on a jacket that was really cheaply built, and not the size advertized.
Tip for consumers:
That you have to trust sitejabber to post a review.
Products used:
belt and t shirt
Despite the aweful review I decided to give It a shot... bas idea. They are months late, still waiting for my order, no updates.
Great experience with cotosen company. Good quality products. I highly recommend to my whole family and friends.
Shorts fit as expected. They have a good length to them, just above the knee. Material seems durable without being ruff or stiff. Thanks COTOSEN!
Like many of you I spotted this outfit through dubious advertisments and one a lark decided to test it out. Ordered a pair of shoes, thats it. One pair of shoes.
Order went in, paypal paid and then nothing... A whole lot of nothing. Well aside the massive spamming of sales adds after explicitly indicating I did not want to recieve said.
After payment was confirmed I've not seen or heard anything from the vendor. No confirmation that the payment had been recoeved, invoice or receipt or etc. No reaponse then to the follow up message I sent some time latter asking why my order, while listed as paid, still showed "Not-Shipped." Nothing even confirming recipt of the inquiry nor the cancelation of the order and refund request. Complete Silence.
At this point I've esscalated to Paypal to reverse charges and request they lock said vendors account due to fraud.
As a side note, not sure what your going to see but when I setup my account and ordered they portrayal I recieved was that they were a UK based outfit. Surprise, chine based e buisness that I'm wholly convenced is hosted on an old desktop sitting in the corner of some scammers basement, and only see's actual use when they need to transfer out the money they've scammed.
Avoid like the plauge.
Tip for consumers:
Stay clear the ... away.
Far far away!
Products used:
Gym Shoes
ASK ABOUT RETURN POLICY! They give you a china address for returns DO NOT Buy, Cost $178 UPS to return.
Tip for consumers:
NO RETURN POLICY!!!
Products used:
PULL OVER SWEATER
BOUGHT in the size I needed and it fit my husband perfectly. After washing it, it still looked great and felt even better.
Their customer service is exceptional! I'll definitely go to them again and recommend COTOSEN shop to anyone.
WORST clothing company EVER. NOTHING ordered was the correct size. It took 6 weeks to get. Never would order anything again
Tip for consumers:
Don't EVER use them
Products used:
None... Nothing fit
One of the best customer services I've had on an online COTOSEN website. I love my jacket's.
100% recommend it!
THANK YOU cotosen you guys ALL ways pull through for me! I needed a nice blue T for a party and this is perfect! I'm going to order some more!
COTOSEN's products are worth every penny. The site is easy to navigate, and their customer support team is responsive and helpful.
This took several weeks to arrive. Madexand shipped from China. Ordered sweatshirts and got cheap, shiny polliester instead. Save your money.
Tip for consumers:
Save your money
Products used:
Sweatshirt
I love shopping on Cotosen! They have such a wide variety of products and affordable prices. Best Shoping with Zipper Tactical Jacket.
Tip for consumers:
This site is best for Clothing shopping . best for size , rate and service.
Products used:
Zipper Tactical Jacket, Shoes
This is so soft and comfortable you are going to want to buy more and that it EXACTLY what it did. Fits as measured and color as expected.
Because of my better experience I can say that this is the best shopping site. I found it recently!
Very quick delivery, also I had to call about a problem on the website and they were very helpful!
Haven't washed it yet but seems like nice material that should wash up good. Good fit as well!
COTOSEN shines in both product quality and customer service. I've had nothing but positive experiences shopping on their website.
COTOSEN has won me over with their exceptional products and service. I wholeheartedly recommend them for a satisfying shopping experience.
Provide a good amount of ankle support and great traction at a very reasonable price. Love these!
This site has plenty of "Let's Go Brandon" merch, but nothing proclaiming that "Trumpza Qunt." In other words, don't give these idiots your business.
Not only the best products and fast delivery they also provides a good customer support and easy to use. Everyone you can easy to use COTOSEN shop.
COTOSEN has made my life so much easier - I no longer have to waste time and energy going to the supermarket.
Gain trust and grow your business with customer reviews.
