Cotosen has a rating of 2.6 stars from 935 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cotosen most frequently mention customer service, poor quality, and wrong size problems. Cotosen ranks 26th among Men's Clothing sites.
This company does not typically respond to reviews
The Best! I've been using this store for several years. They have the best quality at the best price and outstanding customer service. Don't even bother to shop just go to [external reference] and order!
I placed an order of 3 pairs of shorts. It took about 6 weeks, way too long. When I received them only 1 pair was correct. So I emailed off to find how would make this right. All they did the offer me discount to keep the incorrect ones. What the hell not what I ordered so why would I keep them at all. All they did was give me the run around. Finally after 10 emails they gave me a return address. And by the way I had to pay the return even though they messed up. It has been 2 weeks and I still have not received my refund. This is the worst customer service I have ever received. Buy American. $#*! this company.
This is a very light shirt, perfect for hot summer days. Washes out of the dryer very well with little to no wrinkles. I'll take it out while it's still wet. True to size. Good value Recommend.
They have lots of pockets. That makes them good for hiking or whenever you need a pair of shorts that can store your phone, wallet, keys, pocket knife and more.
I searched a long time for this style that is sturdy, has arch support. These fit great. I am loving them as an everyday shoe, for yard work & hiking.
Placed order 1st week of December, today over 6 weeks later still haven't received my orders. After reading all of the reviews, I think I'm just out of 250 bucks
I purchased 3 items from them and they gave me false tracking saying it was already delivered to my front door. Of course it was not.
Even their site says the items have not yet been shipped. It is now a month!
They are BAD PEOPLE WHO WILL KEEP YOUR MONEY AND GIVE YOU NOTHING!
Tip for consumers:
Do not buy from them
Products used:
clothing
The quality of the product they shipped was worse than Dollar Store. Attempted to return a sweat shirt that looked nothing like what was advertised. Completely unresponsive customer service.
Tip for consumers:
Find another company, this one is terrible.
Products used:
Sweat shirt
DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I bought a $60 jacket for my father. When it arrived, it looked so cheap and was DRASTICALLY different from the photo. Cheap fur lining instead of fleece, cheap material for the jacket, just a mess. When I requested a refund, they tried to offer me a store voucher for $17, then a $14 partial refund even though their store CLEARLY STATES easy returns and full refunds. They finally gave me a refund, but only refunded me $45 as "they don't refund for shipping" and they also MADE ME PAY $20 to ship the jacket back! Absolute scam. Do not EVER buy from them.
I have been a loyal customer of COTOSEN for years, and I am continually impressed with their products. The T-shirts are comfortable and stylish, and the pants are durable and well-made. The boots are also great quality and look fantastic with my outfits. The belts are also fantastic quality and will last for years. COTOSEN is a great company that offers top-notch products at reasonable prices, and I highly recommend them.
Great sweatshirt...use sizing chart and actually do the measuring...it fit perfectly. I'm sure this will be nice and warm. Quality appears to be very good. I would recommend.
A really good outside trail hugger. I have used them in a variety of conditions, and they perform well. On condition that you keep moving, they are excellent.
Fits too snug, so if you want a roomy fit, you need to order at least 1, maybe 2 sizes up. Otherwise it's SUPER comfortable and very warm. Washes easy and looks good too.
Absolutely horrible customer service. I bought 2 shirts from an eBay popup ad thinking it must be reputable. Wrong! No answer from customer service after paying $60 and waiting a month. They then provided false tracking number which I reported to USPS. They then shipped the shirts which had no likeness to the ad. Thin as nylon stockings... just horrible. I threw them out. IF YOU WANT NO EXCESS AGGRAVATION IN YOUR LIFE STAY AWAY FROM THIS COMPANY!
Tip for consumers:
absolutely horrible customer service; only shipped one month later and after I reported them to USPS and PayPal, The shirts look nothing like the ads...thin as nylon stockings and total junk. Biggest waste of $60 in my life. Do yourself a favor and stay away from this company; I can almost guarantee you will be aggravated to the max if you try to purchase from them. At one point they even gave me a bogus USPS tracking number which I also reported to the USPS
Products used:
mens shirts
My husband loves these slippers for their softness and they are slip free. He wears them outside and they don't track dirt into the house. Highly recommend.
Very fast and delivery personnel are friendly! I have ordered twice now and each time delivery the person arrived on my island within 5 minutes or less,
Very comfy, very warm especially up here in New England during winter. Great quality. Looks good, too. My mom says I look handsome in it. Seriously though, buy it. You won't be disappointed.
This shirt was awesome. My husband is big and tall and for once the shirt fit. It not only was big enough but was long enough. I can't say enough good things about the shirt. I bought it for his 66th birthday and he moved it. We had driven Route 66 a few years ago on vacation and couldn't find him a shirt and he was pretty bummed so when I saw this I was hoping it would work and it passed our expectations.
COTOSEN is a great company that offers a variety of high-quality apparel and accessories. I recently purchased a few T-shirts from them, and they are incredibly comfortable and well-made. The pants I purchased are also fantastic quality and fit perfectly. The boots are stylish and functional, and the belts are great quality and will last for years. I highly recommend COTOSEN to anyone looking for stylish and comfortable clothing.
Really poor quality clothing, sizing is not accurate, I ordered 3X I usually wear 2X the clothing they sent was maybe a large not even close to fitting.
They would not let me return the clothing and would not refund my purchase. They sent me $30back on my $135.00 order.
They never even acknowledged receiving my emails I have never dealt with such a rip off company in my life
Tip for consumers:
don't use this company
Products used:
none
Aside from a really good looking shirt, the size chart was spot on. The shirt fits great! It is also very comfortable and breathes well. I could wear this shirt all day.
Poor quality product is not what it appears-they do not give you a return shipping address- and after 20 emails still no address- they will scam you- DONT GET TRAPPED-DO NOT BUY-order was wrong and cheap quality! Zero rating -0-
Tip for consumers:
DON'T WASTE YOUR TIME OR MONEY-NO RETURN ADDRESS GIVEN-AND WON'T SUPPY AN ADDRESS WHEN ASKED 10 TIMES- EMAIL PROOF! SCAM
Products used:
NONE
COTOSEN is a great company that offers a variety of apparel and accessories. I purchased a few T-shirts from them, and I am extremely satisfied with my purchase. The T-shirts are comfortable and well-made, and the designs are unique and eye-catching. I also purchased a pair of pants, and they fit perfectly and are made with high-quality materials. I highly recommend COTOSEN to anyone looking for fashionable and comfortable clothing.
Super comfy with a relaxed fit style. I wear these shirts as under layers for when I go to work and they're perfect. I purposely bought a much larger size to get more of that relaxed/oversized look.
I was recommended to use this brand by my daughter and she was right these guys are brilliant. Satisfied also with the clothes which I shopped from there. Thanks guys amazing work
Great team effort and excellent customer service. They answered all my questions and were very responsive with email. I will definitely re-order for my next event.
Very durable, good fit, and wind resistant. Material is quality, especially there are many ventilation holes inside. Breathable while waterproof, a great jacket, design and quality.