Cotosen has a rating of 2.6 stars from 935 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cotosen most frequently mention customer service, poor quality, and wrong size problems. Cotosen ranks 26th among Men's Clothing sites.
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The Best! I've been using this store for several years. They have the best quality at the best price and outstanding customer service. Don't even bother to shop just go to [external reference] and order!
I placed an order of 3 pairs of shorts. It took about 6 weeks, way too long. When I received them only 1 pair was correct. So I emailed off to find how would make this right. All they did the offer me discount to keep the incorrect ones. What the hell not what I ordered so why would I keep them at all. All they did was give me the run around. Finally after 10 emails they gave me a return address. And by the way I had to pay the return even though they messed up. It has been 2 weeks and I still have not received my refund. This is the worst customer service I have ever received. Buy American. $#*! this company.
These people are scammers. They keep trying to bargain with me for a credit, or refund me half my money if i will just keep the shirts instead of returning them. THE DAMN THINGS DONT FIT. GIVE ME MY DAMN MONEY BACK.
The shirts were returned to them, STILL NO REFUND. IM WAITING!
Tip for consumers:
DONT BUY FROM THIS COMPANY
Products used:
None, nothing fit. Returned entire order
I recently purchased some Home & Garden Tools from Cotosen, and they have been extremely helpful for my DIY projects. The tools are sturdy and well-designed. They make household tasks much easier!
The Surf Shorts I got from Cotosen are ideal for beach days. They dry quickly and have a comfortable fit. The prints are trendy, and I received compliments on them during my last vacation.
I wish I would have come to this site first to look up this company. This product is a joke! DO NOT BUY.
And if you do, they will ignore you and will not give you your money back.
Tip for consumers:
DO NOT buy this stuff. Terrible quality, terrible service, will not give your money back
Products used:
two shirts
Great fabric, great colors and a terrific fit. I get XL for a bit of extra room; these still fit great after several washings and I'm not all that careful when washing. Love them.
The Jogger Pants at Cotosen are trendy and comfortable. I wear them for both workouts and lounging at home. The fabric is soft, and they fit just right. I'm very happy with my purchase.
Customer service executive is excellent. They helped me after order also once ordered received I was having concern regarding order they had resolved my concern. Thanks
I was looking for a half-zip sweatshirt that was long enough to cover my bottom and this is it! They have a variety of colors, is very comfortable, and warm.
Saw this sweatshirt from an influencer and had to have it. It's the perfect size and color. I went with brown color which is exactly as pictured. Love this sweatshirt!
Buyer Beware! No customer service or returns. Try emailing them. Nothing. Received item with zipper on wrong side and also found that they run real small. Do not purchase from the company.
Tip for consumers:
This site is a scam. No refunds, no customer service, no NOTHING.
Products used:
Nothing
The double zipper takes some time getting acclimated with.
Would be nice if the loop fabric was maybe 6x4"" both shoulders to accommodate Shoulder flag R&L with unit patch.
The sandals are pretty nice for the price. They are the correct size based on my normal size They also have a great bottom tread. Overall I'm happy and may get a pair in black too!
I bought several shirts from Cotosen and was incredibly disappointed with the terrible quality. When I ordered I did not know it was all Made in china ---enough said!
Tip for consumers:
Terrible quality Made in china
Products used:
shirts, jacket
Cotosen's Ethnic Pattern collection has some unique and eye-catching designs. I bought a tote bag with an ethnic pattern, and it's perfect for adding a pop of color to my outfits. Love it!
Cotosen's Long Sleeve Shirts are a staple in my wardrobe. They are perfect for cooler days and look great with jeans or chinos. The quality is top-notch, and they are worth every penny.
For the first time since I began ordering your products, you totally screwed up my order. Your promptness in rectifying the order was remarkably easy and professional!
Thank you!
These belts are excellent! Extremely durable and well made. The buckle and the fabric are top quality! I use them to hold tools, holster, you name it! Excellent product!
Elastic waistband with drawstring provides a secure and adjustable fit. This allows me to adjust the tightness to my liking, ensuring comfortable and secure wear.
First of all it took about 6 weeks for 4 of the shirts. The last shirt on back order came about three months after I originally ordered it. It appears by the shipping label all the shirts came directly from the manufacturer in China... These shirts run way too small. I ordered 5 shirts a few 3X and a couple of 4X. The 4Xs were the same size of the 3Xs. All 5 shirts were very tight and would roll up from the bottom. The material is some sort of spandex type of material that wear like a 2nd skin as their way too tight. I'm assuming I was sent shirts sizes based on the typical Chinese citizens who are smaller than Americas. Unfortunately, I was unable to return the shirts as I held onto to the shirts for way too long before opening the bags.
Tip for consumers:
BUYER BEWARE! COTOSEN CLOTHS ARE MADE CHEAPLY< FEEL CHEAP< AND SIZES RUN WAY TOO SMALL>. SHIPPING ALSO TAKES FOREVER. IT TOOK APPROXIMATELY 1 ½ months to get the first 4 shirts. The shirt on back order took approximately 3 months to receive.
Products used:
All shirts
Took almost 3 weeks to arrive, but once I used them I have to say they are comfortable and breezy. Glad I hung in there and waited. I would buy more colors.
Got these for my dad in a few different colors as well for the colder weather here in New England & he loves them! He literally wears a different one everyday lol.
Comfortable and very lightweight. Lots of pockets for all your stuff, and these shorts repel water, and dry Very fast. Fit exactly as expected and are holding up great! Highly recommend these!
This is a great jacket. It's kept me very dry so far. I love the extra pockets. You can tell they put time and thought into this. Comfortable and dry. I really enjoy this jacket.
Always delays of a month of more, poor customer service. Difficult to contact in a timely manner, If you need this in a certain timeframe- do not order
I did not except high quality but what i get is below Zero. The Cut was a potato Sack And the color is not the same. Don't Buy at cotosen. You get the cheapest China $#*! :(
Products used:
Pullover