My husband loved these pants. They are comfortable p, durable, and have enough pockets located in the right places to make him happy.
Good thick soft material perfect for winter season. Very impressed with the quality. I plan to order more colors.
I ordered a total of 6 shirts online in the first week of Nov. 2022. I received 3 of the items ordered. All 3 items are made of the cheapest material possible (can see right through the material). The lettering on 2 of the shirts is blotchy, streaky or runny. Not clean crisp and clear. Approx. A week later, I received 3 shirts that were not what I had ordered at all. I contacted their Customer Service Dept. (via email) and notified them of my problem. I have since been in email conversations with no less than 3 different people who have all told me that I would need to pay for the postage of returning the 3 incorrect items and reorder the correct 3 items. I have no intentions of paying postage for shipment back to China as this mistake was made by their company (warehouse pickers) and was no fault of my own. The last email that I sent to a person named Norman (Cotosen Customer Service) has gone unanswered for the past week. They offered me a 70% discount on a future order as some sort of compensation. I wouldn't ordered ANYTHING from this company EVER AGAIN! They are in my opinion, THIEVES who unfortunately see no consequences for their lack of good business practices. I would like to have anyone, (Better Business Bureau) or whoever make this company accountable. Bottom line is, I am now out over $125 that I will likely never get refunded and I have to shop to replace these items that were intended a Xmas presents. If I could rate this company as a minus 5, I most certainly would. My biggest regret is that there will be possibly countless numbers of unsuspecting customers who will have the same thing happen to them with no recourse but to write off their lose. This company needs to be exposed for what they truly are, low life SCAMMERS!
COTOSEN deserves all the praise. Their products are superior, and the overall shopping process is smooth and delightful. A true gem!
I love this product, good quality shirt, good price, I use it for everything. Very comfortable, dosen't make you feel hat. I recommend to everyone.
I'm wearing these pants in Ketchikan alaska, it's 50 and rainy, they are very warm cozy and dry. Very comfortable to wear. Highly recommended these.
I bought this for my fiancé who normally wears an XL. Fits like an XL and has a good length. Material is soft and warm.
If someone have to buy mens clothes in very Good prices I will recommend to buy from cotosen. Thank you!
Order from Cotosen arrived in a couple weeks. Products were as described. I would order from them again. No problems.
The items on website are NOT the ones they send you. They are a complete fraud and lyers. Don't buy anything from these charlottens
Answer: Hi. I tried to return my order. First, they are not quick to respond. The return policy says do not return it to the place it was shipped from and to contact them for the return. The first response to your return request will ask for more information. The second will ask for more information again. The third communication will attempt to discourage you from sending the items back because they require the items be returned to China and they tell you it will be too expensive to for you to return the items. When they will tell you that the shipping will be too expensive they will offer you a partial refund. This whole process will take 3 weeks or so. Then they will not honor the refund amount that was agreed to. As you wait for refund to arrive - which it never does - the 30 day return policy has expired. This is exactly how their refund policy works.
Answer: I am having the same issue. Where is my pkge. Now five weeks and the staff is useless Not worth the aggravation
Answer: Receiver: Liu Rongfeng Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town City: Dongguan State:Guangdong Country: China Zip Code: 523000 Phone number: 13713088707
Cotosen has a rating of 2.2 stars from 937 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 32nd among Men's Clothing sites.