I actually give this company no stars. They sent me a poorly made piece of crap after two weeks of me emailing them. They also have not returned my inquiry regarding returning the sweater I bought.
Eff them do not buy anything from them
Fake carharrt which looks nothing like what you order and next to impossible to bet a hold of them.Can't get refund.Had to get credit card involved to even get a reply.Had to pay to ship back and still can not get a refund despite them having jacket back
If I can review a 0 I would, never git my package have been sending emails for month to get a refund and I guess they have an automated emails saying the same thing, zero customer service, bunch of thief's
This store is a complete scam they cheated me out of $63 for a coat I ordered online for my husband for Christmas I have filed multiple complaints and disputes. The staff is full of $#*! and lied about sending it out. Run away from this store they will take your mi money and not ship your $#*!
I ordered a nice looking mulitsuede jacket and received a vinyl plastic wrong size jacket. Same day I immediately tried to contact cotosen and 3 different numbers given to me by KLARNA were disconnected.no customer service phone number no email that they responded and no return address had to pay 32.00 of my money to return the crap to CHINA. I took it up with KLARNA who financed me and they denied my claim because not enough evidence not sure what I need to prove that the misleading advertised item is a cheap plastic coat for 80.00. So my lesson I may have to lose my 80.00 but boy be careful its a SCAM
I ordered a Red 3XL Jordan Hoodie at first for 30 dollars plus Shipping. The Material was Cheap & it wasn't as Advertised but I said you know what I'll ordered something else because at least my order came. ( 4 weeks later) I then ordered 5 more items & they came 3 weeks later. & it was the same story all over again. Product not as advertised. Extremely unprofessional & baggy look for all items purchased. It's just a bad company to shop with. Don't waste your time.
Been in touch with Amazon again and it seems the Cotosen fraudsters in Hong Kong are trying to push more crap out way.
DO NOT BUY ANYTHING FROM THEM - EVER!
It is IMPORTANT we report these crooks to as many trading regulators as possible and give negative publicity on all media channels available.
Spread the word. Put them out of business and break them.
DO NOT BUY FROM THIS COMPANY.
The garments are cheap fakes. Even the fakes are utter crap. I wouldn't use the jacket I received as a cleaning cloth.
Please, anyone reading this DO NOT BUY ANYTHING FROM THEM. TELL EVERYONE!
This company is a scam. It has a website that shows quality items which are not what you receive. The rags of material that I received was pathetic. It says that you can return items, but they dont respond to your request for returns. Buyers beware.
Their products are nothing more than junk, poor workmanship, poor material, and no way to get a refund. Claim made in the USA is a total lie. Ordered 4X received a 1X but labeled 4X.
False advertisement, got a 'Carhart' jacket for $90- was a total fake and looks so cheap! Tried to return their customer service asked for a pic, I sent it a week ago and nothing...
Answer: Hi. I tried to return my order. First, they are not quick to respond. The return policy says do not return it to the place it was shipped from and to contact them for the return. The first response to your return request will ask for more information. The second will ask for more information again. The third communication will attempt to discourage you from sending the items back because they require the items be returned to China and they tell you it will be too expensive to for you to return the items. When they will tell you that the shipping will be too expensive they will offer you a partial refund. This whole process will take 3 weeks or so. Then they will not honor the refund amount that was agreed to. As you wait for refund to arrive - which it never does - the 30 day return policy has expired. This is exactly how their refund policy works.
Answer: I am having the same issue. Where is my pkge. Now five weeks and the staff is useless Not worth the aggravation
Answer: Receiver: Liu Rongfeng Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town City: Dongguan State:Guangdong Country: China Zip Code: 523000 Phone number: 13713088707
Cotosen has a rating of 2.2 stars from 937 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 32nd among Men's Clothing sites.