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Couch Savers has a rating of 3.2 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. Couch Savers ranks 58th among Furniture sites.
I'm amazed! I got the right size and the right color, no damage. The fabric is stretchable and neat. It levels up my sofa it came out perfectly. Thank you so much for the fast and excellent transaction.
Ordered one in March, it was cancelled so i was refunded (-$10: WHY?!?) re ordered in May and i'm still waiting! They say they are from portland but my item supposedly shipped from China. Not convinced that it's even shipped because it's now mid-August and still hasn't even arrived in my country, Canada. They kept saying that it would arrive any day and were completely unhelpful and now i'm past the time to dispute the charge on my credit card. This company is a complete sham, don't even give them a try.
Buying an excellent cover since new furniture was not in the budget, this was a wonderful solution. Best part, washes and dries like new.
Ordered on April 15th. Still waiting. Sent multiple emails and seem to get a robot response. Just blaming COVID-19 for the delay. I get no real answers and am getting very frustrated.
AFTER OVER 2 MONTHS OF NO DELIVERY, I DISPUTED MY PURCHASE WITH BofA. THEN THE NEXT DAY I GET A EMAIL IT WAS DELIVERED? IT WAS NOT DELIVERED. I EMAILED BACK RIGHT AWAY... NO RESPONSE. I THEN GET ANOTHER EMAIL 2 DAYS LATER MY ORDER WAS BEING PACKED AT THEIR WAREHOUSE? HOW IS IT DELIVERED AND THE IT IS BEING PACKED AT THEIR WAREHOUSE 2 DAYS AFTER DELIVERY? ALL I GET WAS A RESPONSE OF DELIVERY CONFIRMATION... THEN I ASK THEM TO OPEN A CLAIM WITH FED-EX AS ONLY THE SENDER CAN (BEWARE OF THIS), THEY DID NOTHING. I ASKED 4-5 TIMES... NOTHING BUT AN EMAIL SAYING TRACKING NUMBER AND IT WAS DELIVERED... COUCH SAVERS ARE UNAMERICAN AND LAZY... THEY COULD CARE LESS IF YOU GET YOUR GOODS. PLEASE VIEW THE PACKAGE ON MY PORCH WHEN I LIVE AT 1931... THAT PACKAGE SHOWED DELIVERED AS WELL... IT WAS BECAUSE I AM HONEST AND DELIVERED IT MYSELF... COUCH SAVERS ARE LAZY AND UNCARING
Products used:
Moving Blankets
THEY ARE A SCAMMING COMPANY. Do not buy from them! Ordered something in april, never got it, and they do not wanna refund. Ive had no news from them whatsoever since then, and the shipping was from China, not from US or Canada as theyre saying. Legit got scammed for 40$, how pathetic are they.
I've been waiting on my merchandise since April 16th. So called customer support is completely useless. Do not do business with this company
Received the item days ago and it came just a few days after I ordered. The seller replies promptly. Very nice transaction.
Cool.
My parcel arrived this morning it's early as I expected. It's a nice product, thank you seller. God bless you!
My 2nd order super nice. It's worth the price. Kudos to the seller, definitely order again soon. Very satisfied customer here. Highly recommended.
I finally received my covers. They perfectly fit on my couch! Thank you!
I would strongly recommend this business.
I decided to order cover cushion for my old and messy sofa and it came today. Perfectly amazing coz I feel like I buy new sofa.
I got my order and very much satisfied with it. It was complete and well-wrapped. Worth the wait, I will definitely reorder.
My product arrived on time and I got my new cover as described. Excellent service and high quality product. Highly Recommended.
Nice beige color and very soft. Good quality and their customer service is amazing. Happy Customer :}
Hey Jessica! We appreciate the couchsavers review and I hope you return back to us in the future. Let us know if you need help with anything else.
Couchsavers.com
This is my second time to purchased cushion cover from this store, the quality of the item is good and the texture is so soft and stretchy.
This sofa cover fits perfectly and restored my old shabby couch to a better looking one. Thank you! :)
The product is good, nice material and it fits on my sofa seat. Planning to order another color. Very satisfied customer here. Highly recommended.
I love the item. The cover fits perfectly! I will use Couchsavers again and again and again. Would definitely recommend this business.
I ordered a 6 pcs seater(CO*******) from this company then ordered a additional 2 seater(CO*******) 1st the 2seater came with no problem but the big order(6pcs) was on back order so u had to wait to get it thts understandable if I could show u the screensnot of emails I got wit false info from them telling me its on its way to waiting on the carrier it took a while month to get it and the 1st one was the (wrong texture) of course they blame me u order it I ask if I can return it and get the same as the big order well its been past 14 day so no refund so im stuck with it $41.00down the drain u never tlk to any1 its cpu chat PLZ STAY AWAY
We bought a new couch recently and wanted to get good, quality couch covers to protect it. I wanted to support an "American" made company, instead of one of the big box stores. I guess this was mistake #1. I placed my order on November 25th. I purchased 3 items which totalled nearly $200. My order was shipped on December 2nd. Now I understand with the current state of the world that shipping can be delayed. This was not the issue. However, then the package had no tracking changes for over a week.
ONE item arrived at my house on December 10th and suddenly the online tracking says "package was delivered". I waited a couple days to see if the others would arrive. I contacted CouchSavers. The only way to contact them is via an online chat or email. There is no actual phone number for this company. Online chat guy said he would "open my case". Didn't hear anything for 5 days. Contacted online help again, they said my case is in the queue. I must wait to hear. They cannot help me anymore at this time. On December 21st I emailed them. Upon hearing back from them, they said yep, looks like everything was delivered. WHEN IN FACT IT WAS NOT! I emailed back, showed pictures of the small box with the 1 item that I had received. I requested a refund and offered to send the one item back if they'd like. Got an email back saying they do not provide coverage for lost or stolen packages through the free shipping option. Mind you, this is the only way to get these items - is through they're free shipping option. I personally think this company is a SCAM. DO NOT BUY! They do not actually ship you the products. They just take your money. Oh but don't worry -- if I'm interested in a replacement for my items I can buy them again with a 15% off code! Haha!
Products used:
Only got 1 of 3 items, which doesn't fit
DO NOT ORDER FROM THIS COMPANY! IT IS A SCAM! I ordered on April 12th and still have not gotten my order and they refuse to give me a refund
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Couch Savers™ was created with the vision of bringing beautiful and unique Sofa Covers to the marketplace, that will not only save you money you would otherwise have to spend on a new Sofa, but also to protect your Sofa, and transform your living room into a place of comfort and coziness.
Hi Daniel, thank you for leaving a couchsavers review. We do our best to respond to all customer inquiries within a business day. Let me know if you need help with anything else.
Couchsavers.com