Countingup

I tried to open up an account after being provided with a referral from a client where we both received a £50 referral fee.
The link didn't work and earlier research left some internet research site with the referral fees.
After putting that aside and telling my client that I would recompense him, I moved past that only to find out that the app doesn't read the QR code properly on the paperwork provided, so I can't open the app.

I now have an inactivated card and a bank account that I can only pay money into and have their fees withdrawn from.
I thought that I'd requested information.
I didn't even know I'd actually opened an account with no ID, signature or any depth of information.

Terrible start with this bank. I would advise new businesses to stay well clear.