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Coupons.com

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Overview

Coupons.com has a rating of 1.9 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Coupons.com most frequently mention phone number, customer service, and paypal account problems. Coupons.com ranks 345th among Coupons sites.

  • Service
    15
  • Value
    15
  • Shipping
    2
  • Returns
    3
  • Quality
    11
5
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How would you rate Coupons.com?
Top Positive Review

“Hey Gang~”

Frank C.
5/4/10

Hey Gang~ Talk about PRINTING MONEY with your computer, this site is a gas! After you download a simple coupon printing program (it's required to print bar codes), you can just line up all the savings on this website with your shopping list and kick butt! I found this site when I was trying to locate the $1 OFF coupon for the new V8 Fusion drink. Hard to believe that it's never been reviewed and that I never knew about it before now. Anyway, it's got a top BBB rating and all the manufacturers coupons are there... everything from cereal and drinks to personal hygiene items, everything! Big savings and very easy to navigate. I think it will identify you by your geographic location (I'm in Florida and the big banner at the bottom was featuring Publix supermarket coupons). So in addition to the manufacturer coupons you may find even more specials at your local supermarket chain (and other stores as well). A great money-saving resource and it's all FREE! I rate this 5 of 5 $$$$$

Top Critical Review

“They suddenly dissappear offers”

Tania H.
8/6/22

I was expecting to get $5 back of a purchase of $25 usd of GM cereal and I made my last purchase since I was just 1 dollar away and suddenly the offer disappeared and my submitted receipt didn't count for anything. This is not the first time that happened to me. They are scam, customer service doesn't care.

Reviews (117)

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phone number (16)
Thumbnail of user danet6
India
4 reviews
3 helpful votes
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October 7th, 2012

I love this website! It's such a great concept and i look forward to seeing what the daily deal is everyday.

Thumbnail of user chariceb
Colorado
1 review
13 helpful votes
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November 18th, 2015

I started using this site about 3 months ago as a new couponer. I noticed my computer started lagging closely after. The real problems began around 2 weeks ago when the computer just started shutting down after 20 min or so and giving a blue screen with a bunch of warnings about memory. When my two teenagers couldn't be without a computer anylonger I finally took my tower to a computer repair tech and the first thing he said was coupons.com " coupon printer" was the culprit. It comes with a lot of viruses and spyware. He quoted me $150 to fix. However since I did not have $150 on the spot, hence the couponing, he said that I could try uninstalling coupons.com "coupon printer" to see if I had any luck. I came home and did exactly what he said. I restarted my computer and ran a full virus scan. McAfee ended up finding two viruses and two Trojan horses. I couldn't find them before because the computer would not stay on long enough to fully scan. I am just going to go old school and get my coupons strictly from the newspaper from now on. Coupons.com needs to get it together. This site caused 2 weeks of headaches, irritation and frustration for my family of 6. I would steer clear if your family depends on the computer for school and other business needs.

Thumbnail of user doniab
Florida
1 review
7 helpful votes
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November 1st, 2019

I can't even open the site up anymore never less print coupons. It used to work just fine years ago - I wish I knew what happened.

Thumbnail of user gails72
California
3 reviews
7 helpful votes
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September 24th, 2022

August 15th I redeemed a $10 rebate from a company that uses coupons.com to process/complete the transaction. The rebate was confirmed from the company. All of the needed steps (text exchanges) was completed with coupons.com. I received a text from coupons that the $10 rebate would be deposited in my paypal account. That never happened. You cannot call them to talk to someone live using coupons.com. I completed a survey which prompted a series of emails with tech support to solve the issue still ongoing after almost 3 weeks. Coupons.com has no record of the redemption in their system. I have supplied screenshots of each step of the redemption process that includes the text messages and notification that the payments would be deposited to my papal account; that shows that the order was in their system. It is not the responsibility of the customer to supply the data for them to find the order/redemptions, it is theirs! After leaving 2 voicemail messages *******600 Qoutient Technologies/coupons.com no callback within 48 hrs as the message states. It is now one week later. No response from *******@QUOTIENT.COM email address provided for coupon.com support on the Quotient Technologies webpage…not listed on coupons.com. This is not professional and the way to treat your customers!

Products used:
$10 rebate

Service
Value
Quality
Thumbnail of user kaitlynm14
Texas
1 review
6 helpful votes
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February 1st, 2017

I've lost a lot of coupons because they just won't print than it will say limit reached. I'm so tired of it messing up.

Thumbnail of user jonl481
Ohio
1 review
0 helpful votes
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March 1st, 2023

Coupons do not print regardless if printer is connected. Will not let me retry. Says "your coupons have printed" worthless website

Tip for consumers:
Don't use this site. They wasted my JIF coupon

Thumbnail of user bobg98
Indiana
1 review
9 helpful votes
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May 7th, 2017

Coupons.com is so troublesome to print out coupons! Why can't it be simple to print out the coupon and be done with it.

Thumbnail of user suec92
California
1 review
9 helpful votes
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April 1st, 2017

It's crap and a waste of time. Don't bother. Won't print from phone or laptop. Rubbish. Not worth it.

Thumbnail of user trishae4
Illinois
1 review
7 helpful votes
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June 10th, 2019

I've been using this site for a long time and now their going to lock me out? Why? I didn't do nothing wrong.

Thumbnail of user lt88
Florida
1 review
7 helpful votes
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April 2nd, 2018

Why do you need my phone number to print a coupon? How ridiculous is that. I'll never use this site again.

Thumbnail of user salihsillah3
Egypt
1 review
0 helpful votes
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October 9th, 2023

How can I get efootball coins I need it please help me to get it this is my first time doing this so

Returns
Quality
Thumbnail of user mskayr
Pennsylvania
1 review
1 helpful vote
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August 29th, 2017

U SMELL BAD WITH UR COUPONS, AND U BLAME OTHER FOR UR BAD COUPONS, LISTEN UP EVERY ONE COUPON.COM IS BBBBAAADDD. RUN THE OTHER WAY THEY ARE NOT TRUE TO THERE COUPONS.

Thumbnail of user dd155
Mississippi
2 reviews
5 helpful votes
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July 4th, 2016

Very bad, and extremely poorly run, and does not work half the time.

Thumbnail of user ab2773
Florida
1 review
5 helpful votes
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July 23rd, 2015

Just read you guys are a scam and virus infecting company, no thanks!

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Save money on hundreds of brands in store or online with Coupons.com. Find printable coupons for grocery and top brands. Get verified coupon codes daily.

Company Representative

Thumbnail of user gregy10
Greg Y.

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