Coursera has a rating of 1.8 stars from 93 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Coursera most frequently mention free trial, credit card, and customer service problems. Coursera ranks 4262nd among Education sites.
Coursera has been my go-to platform for expanding my knowledge and acquiring new skills in a wide range of subjects. The platform's extensive catalog of courses, taught by top instructors from leading universities and institutions, covers everything from business and technology to arts and humanities. I appreciate Coursera's flexible learning options, allowing me to learn at my own pace and on my own schedule. Moreover, the platform's interactive assignments, quizzes, and peer-reviewed assessments provide valuable feedback and reinforcement of key concepts. With Coursera, I can access high-quality education from anywhere in the world, empowering me to pursue my passions and advance my career.
THESE MUTHA$#*!ERS ARE A SCAM! THE 7 DAY TRIAL IS BULL$#*!! YOU WILL NEVER BE ABLE TO CANCEL THE 7 DAY TRIAL! THEY WILL CONTINUE TO CHARGE YOU'RE CARD! YOU WILL NOT BE ABLE TO SPEAK TO ANYONE! HOW THE $#*! ARE THEY ABLE TO STILL OPERATE? WHY HAS THIS COMPANY NOT BEEN SHUT DOWN OR SUED? DO NOT FALL FOR THE BUSLL$#*!! I REAPEAT DO NOT FALL FOR THE BULL$#*!!
Choose at least 1 new course each three months. To save, I prefer free online courses. I do not need actually any certificates. Knowledge is what means the most for me.
Recommend using this place if you want to upgrade your knowledge in any of the spheres, do it for free, and also to find friends from all over the world.
Tip for consumers:
Do the tasls regularly. Otherwise you procrastination will let you down and you can give up the course forever.
You cant beat free education... I have taken numerous college courses from places like Coursera and Udacity. There are lots of courses that can boost your resume. I think independent study shows that although, you may not have the time, money, or resources, for traditional college courses, you still have a natural love for learning. And they even offer certificates showing you took the courses. I have a feeling that the quality education many of these sites are offering may not be free for long, so take advantage of it, while you can.
Coursera is expanding the number of courses it offers each year. I took a lot of courses there, starting from Finance and Mathematics to Psychology and Philosophy. Their iPad app sometimes behaves weirdly. Otherwise, I'm so happy that thanks to Coursera I have access to great educational content from the best universities in the world.
I had signed up for a free Coursera class and approved a one time $50 charge to get a certificate once the class was completed. 4 months go by and I just noticed I have been charged a monthly fee of $49! I never subscribed for a membership and the class was supposed to be FREE. No clue how or why this recurring charge started. When I tried reaching out to Coursera they said they would look into it. Still waiting to hear back to get my refund. It was like they automatically signed me up for some kind of monthly membership without my permission. Looking online Im seeing a lot of people have had this happen to them! How is this legal?! Im very upset and hoping that I get my full refund for the 4 months of unlawful charges.
When I was looking for a way to take an required coding class last summer, I was having a hard time finding just that. I joined Coursera thinking that it would help to provide me a meaningful education experience. However, I eventually realized that this website was just a total waste of time and money. The course I took only required a 100% grade for every assignment and the class would not progress until I did just that. It is impossible to fail, even on the most challenging of assignments where I would rather take partial credit over a 100%. Simply put, the only way to succeed in Coursera is to cheat your way through and you are better off taking a course at a regular college when it eventually becomes available. In short, the equivalent course I took in college felt 1,000,000 time more fair then what I was offered at Coursera.
Expensive, exploitative and useless. Most courses are filled with useless complex information just to make them longer and leech off longer subscription periods from users.
I am sorry to observe that the Coursera program is not user friendly. I find that I must go through 6 to 8 Recaptcha questions to access my account. If I want to log into a class four to five time a day to study, I'll be wasting too much time.
I am surprised that as an educational institution, the company does not evaluated the effects that Recaptcha and its process has on people, their time, and their intellect. Take a look at what other website are using. Goodreads for example, asks people to select all "cookbooks" from a variety of books. A simple, non-insulting, one-page solution with a sense of humor.
In addition, Coursera doesn't have a help line or way to contact the organization.
Offering online classes at a reasonable price is a great service. I'll revisit the site again in the future to see if I find improvements.
Thank you
Somehow I got popups and ads about Coursera and a free trial. I fell for it and signed up with CC, and by default, as soon as the trial was over, which was 7 days I think, they automatically deducted 39$ as subscriptions with a no-refund policy for subscription pay. So, I directly deleted the account on Coursera. Btw, don't forget to cancel the subscriptions, otherwise they may charge you again.
After taking sever programs I signed up for a new one and even paid for the certificate program. Due to a busy travel schedule I was unable to start the class on time and when I did I found it was to late to receive enough credit to complete it. I contacted Coursera as I had done once before and asked to move the voucher to a later offering of the program and they said they changed the policy and told me to apply for financial aid.
If you want to take their programs only do the free ones since they do not care about working professionals
I subscribed to Coursera for one month and enrolled in a class which uses a software required to complete assignments, however there was some issues with the software licensing midway through the class which meant I couldn't proceed with the course. However Coursera is unwilling to extend my subscription for the period that I couldn't access the software, their customer support is also very unprofessional and only provide canned answers that they cannot help.
Tip for consumers:
bad customer service support, no help at all for resolving issues
Products used:
enroll in courses
I absolutely love Coursera. They offer courses from reputable universities from all around the world. And, besides, it's free. I took a whole specialization (course by course) withut paying for it. What matters is the knowledge, not the document that proves you know the stuff.
I have paid in full for the Specialization which content was not available at that moment. There are 5 Courses. 1st one was under 1 hour of material. Just the intro. 49$ cost. 2nd one was just above 1 hour in length and most of the materials are just tutorials of open-source tools read to you.
I realized something is wrong here and I'm not getting what was advertised. It is just a quick-wrap 'google it' overview. Which I could do myself. And when I asked for a refund, after 2 weeks of not getting back to me they just blatantly said 'we are sorry you don't like but our system cannot issue a refund'. Since it is over 2 weeks after my initial payment.
And those two Courses you could apply for free!
Beware. It is 'Big Data' Specialization by University of California, San Diego.
Don't waste your time and money
Very hard to contact and completely unwilling to help solve issues with its very poorly organised subscription system. Some courses are good but some are truly awful and these awful examples make up coursera plus. Save your €51/$59 and go elsewhere.
Products used:
Coursera plus
Dont enrol with them and specially not
For the free trials. I tried to cancel in my free trial period and is just imposible! Is writen there they will charge me after free trial is over 49 $, and if I want to cancel I simply cannot because is saying I do not have any subscriptions!
What imposters!
I see so many ppl complain, is there really nobody to check on them why they doing this?
They took $400 from me and I got nothing. No course, no opportunity for a refund.
They are bandits and have no conscious about there actions. Don't enroll with them.
I say this with all sincerity and I never do complaint reviews. The are bad.
Spent a week doing a course to finish within the free trial period and earn a certificate. Got to the very very last step where I submitted my essay and had to peer review 3 other essays. When it came to the last and final 3rd essay to peer review, the message came 'there are no submissions for your to review at this moment'. With an hour to go until free trial ended I had no time to wait and have since cancelled my subscription and deleted my profile.
Any future business you may have got from me has evaporated and I'll make sure to let everyone in my circle know what a huge harem of scammers you are.
Didn't have time for their course: they were too inflexible on the schedule so I couldn't keep up (full time jobs and 2 kids). They kept charging me I finally found out but they refused to reimburse then I canceled. The very next month they've charged me again. I have them flagged at my credit card now. No way to talk to a real person.
Complete waste of $50 to earn a course certificate. I waited over 2 weeks for them to finish 'grading' and then they deny my certificate due identity verification. But they had no problem verifying my credit.
First, thank you for registering to earn a Course Certificate in Programming Mobile Applications for Android Handheld Systems: Part 1 on Coursera.
Unfortunately, our review shows your identity wasnt verified for enough assignments in this course to earn a Course Certificate. This can be caused by skipping webcam photos or typing pattern samples, or submitting blank webcam photos.
In order to receive your Course Certificate, you can try to resubmit the assignments that were initially unverified with verification. If youre unable to submit assignments again or otherwise need assistance, please contact our support team.
We hope to see you in another class soon.
The website wouldn't allow me to cancel the subscription. The website charged me twice and I had to manually write to customer service to cancel the google data analytics certificate. Additionally, every time I tried to remove my debit card information, the system generated an "error code" and wouldn't let me remove my card. Customer support stated they were not able to help me with this request (debit card removal) and I had to e-mail an entirely different department or keep trying ( even though I stated I've tried over ten times). It seems like this is the accepted business model. Highly disappointed and will never use the website again.
It's a long time that I am a student at Coursera. While it is free, I think the most famous professors around the world are teaching in Coursera. I am pretty sure that it will change learning technologies radically in the future. It is a good start for universities to migrate to online education.
Coursera is a ripoff. They use shady business practices to make a buck. You sign up for a free trial and if you don't cancel in time they charge you $50 with no refund. They don't send any notice before charging you the money. You are only notified after it is too later. A significant amount of their income comes form people who don't want or intend to use their service, but Coursera hides behind their TOS to screw these people out of $50. They should focus on the people that want to use their service instead of spending so much effort screwing people that don't.
I've been trying to use this site and there's no help from a human anywhere. Try posting the forum and they have installed some sort of uber-autocorrect that literally takes your plain english and turns it into garbage (kind of like their site!). If you have a problem with a course then there's no help from the teacher or TAs because this is a 12K person class haha. And no help from coursera. SCAM.
Signed up for a marketing course. Content was overly simplistic and didn't learn any practical knowledge about market research which it was supposed to be. Passed alll courses within first month and stopped monitoring the course. However, after 5 months when I checked my e-statement, I realised Coursera has charged me unknownig for 5 months although my course has already completed and I have received certificate. Didn't even bother to send email regarding the billing and didn't even allow refund when the bill was only charged 3 days previously. Have hence deleted my credit card details and will never sign up any course again and will advise whoever I know not to do it. Your company is a scam and I hope you pay for scamming students who merely want to make their lives better
I wish I could give zero stars to this just only cause of the awful customer service. I had a subscription for a very reasonable price which I couldn't keep to use cause I failed to have the funds ready at them right time; even tho I contacted them 4 times about the matter and they assured me that the system would charge me before the date my account would expire it didn't happen; they suggested to resubscribe at almost double the price. Contacted customer service for email and been dealing with 4 different people that couldn't be bothered to read any of my email where explained 4 times what was the matter. The courses may be good but man they have no clue of what customer service is!
Stay away from this commercial operation. Just stick with the simple MOOC operators. Coursera distributed my email address to academic institutions who are relentlessly bombarding me with spam inviting me to enroll in their courses, of course each of them coming with the usual (and insulting) invitation to unsuscribe:
"To opt-out of receiving emails from this Partner, unsubscribe here."
Moreover, their user interface and control pannel is $#*!ed, overly complicated and just plain inefficient.
My 2 cents,
PR
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