• Covers & all

Covers & all

Ratings On Other Platforms

Trustpilot
4.2 / 5
Better Business Bureau
1.3 / 5
Corporate Values

Overview

Covers & all has a rating of 3.7 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Covers & all ranks 28th among Patio sites.

  • Quality
    8
Positive reviews (last 12 months): 71.4%
Positive
5
Neutral
1
Negative
1

Instant Feedback

39 reviews

5
See all photos
How would you rate Covers & all?
Top Positive Review

“Good product however beware of special promotion price - doesn't exist!”

Marjorie R.
6/13/24

The discount code I was promised was not valid and I ended up getting half of the discount I was told i would get prior to order - I complained and did get a credit back onto my card but still not the full 30% discount I was promised.

Top Critical Review

“Still in business?”

Peter Y.
9/4/23

Two weeks and not a word. No delivery, no tracker, no update and no response. Are you guys still in business?

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user ashj41
KR
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

I took out the 2 year warranty on some seat covers. In no time at all they leaked and went mouldy. Approached Covers&All and was politley informed the warranty doesnt apply to mould or leaks. Be sure to check what the wareanty covers. The website was misleading. I can say Covers and All did eventually assist me in arranging replacements.

Tip for consumers:
Ask plenty of questions about the warranty...the responses are blunt and contradict the advertised conditions

Products used:
Outdoor weatherproof furniture covers

Thumbnail of user veenim1
Veeni M. – Covers & all Rep

Hello Ash, we sincerely apologize for the inconvenience. After reviewing your order details, we see that you selected the Cover Rite material, which is suitable for moderate weather conditions. Please note that all our covers are water-resistant but not waterproof. However, please be assured that our team will contact you soon to address your concerns.

Thumbnail of user marjorier176
Spain
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase
• Updated review

The discount code I was promised was not valid and I ended up getting half of the discount I was told i would get prior to order - I complained and did get a credit back onto my card but still not the full 30% discount I was promised.

Reason I chose this business:

Previous customer

Service
Quality
The discount code I was promised was not valid and...
May 22nd, 2024
Verified site experience
• Previous review

The discount code I was promised was not valid and I ended up getting half of the discount I expected - POOR!
Also mu valid card was not accepted

Reason I chose this business:

Previous customer

Thumbnail of user kentn151
Portugal
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

Clear instructions...waiting to solve the "unique" corners. Followed up with phone call to make sure nothing was misunderstood. Delivered a week earlier than promised.

Reason I chose this business:

I have used you before.

Service
Quality
Thumbnail of user veenim1
Veeni M. – Covers & all Rep

Hey Kent! We're pleased to know that you found our website user-friendly and had a positive experience. We have received your comments and our team will connect with you soon. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user danielo1560
Australia
1 review
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase
• Updated review

Absolutely horrible. No communication. And I haven't received my item. THIEVES!

No response

Service
Quality
Thumbnail of user veenim1
Veeni M. – Covers & all Rep

Hey Daniel! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Bought one for my old man it was good so I bought one...
March 24th, 2024
Verified site experience
• Previous review

Bought one for my old man it was good so I bought one for myself. Great price

Thumbnail of user mariah888
Belgium
2 reviews
0 helpful votes
  • Send Message
August 24th, 2022
Verified purchase

I had some difficulty finding the right design for my needs however the quick and efficient assistance by Arth more than made up for the inconvenience. Also, although it said they accept major credit cards, it ended up only PayPal was the only manner of payment available.

Reason I chose this business:

It was the only company I could find that does custom or bespoke covers for outdoor use.

Thumbnail of user barryk257
Ireland
2 reviews
0 helpful votes
  • Send Message
January 24th, 2023
Verified purchase

Great easy to use website
Recieved my order really really quickly 2 weeks earlier than the delivery date!

Thumbnail of user michaeld7124
Ireland
1 review
1 helpful vote
  • Send Message
February 5th, 2024
Verified purchase

Perfect customer experience from start to finish, website order to delivery

Reason I chose this business:

No real alternatives to your custom covers here in Ireland

Quality
Thumbnail of user veenim1
Veeni M. – Covers & all Rep

Hey Michael! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user tobiasb55
Cyprus
1 review
0 helpful votes
  • Send Message
September 4th, 2023
Verified purchase
• Updated review

Two weeks and not a word. No delivery, no tracker, no update and no response. Are you guys still in business?

Non-existent

Reason I chose this business:

The US equivalent does not ship to the EU

Service
Quality
Simple and easy
July 24th, 2023
Verified site experience
• Previous review
Reason I chose this business:

The US equivalent does not ship to the EU

Thumbnail of user hervek4
France
1 review
0 helpful votes
  • Send Message
July 6th, 2023
Verified purchase

We ordered a sun shade sail. Received before the expected date. Very good quality for a good price.

Reason I chose this business:

Allready ordered and very satisfied.

Quality

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Company Representative

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Banner B.

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