CPAP.com

Korinne, my customer service lady solved a small order problem immediately and in an efficient and innovative manner. I'm very pleased with CPAP.com and look forward to doing business with them in the future!

Excellent, very fast customer service! Mary B. Was the BEST! She was very helpful and we enjoyed a couple of good chuckles! She made the experience painless! Great company with pretty good prices on their items. Highly recommend!

Very prompt response and quickly resolved the issue with my order. This was very helpful to have the chat feature especially when hold times on the phone were about 20 minutes. Chad was the agent who helped me.

Had calls to customer service they were very helpful. Excellent pricing.
Agnus in chat was top notch and was able to get my prescription entered and get my unit shipped out. She did not stop till all of the kinks were worked out of my order. Kinks were on my end not CPAP.com. Great company. I like that it is a small family owned company and based in the USA.

I was interested in replacing an old CPAP machine and initiated a chat with Chad at CPAP.com. He quickly and courteously guided me through the initial process and connected me to a CPAP.com agent to place my order. Thanks for making this process such a joy. Robert Brooks

I was looking for a CPAP solution for maintaining CPAP during a power outage, as well as traveling. Layne was very helpful in going through all the different options and helping me pick the perfect solution. Kudos to cpap.com for hiring such competent Personnel. Thank you Layne, I appreciate all your help, and also appreciate cpap.com Halloween specials, and other promotional discounts. They really help when trying to buy expensive CPAP equipment. Thank you so much I really appreciate it.
Paul

Fantastic service from Mary at CPAP.COM. Phone was answered with NO wait time! She solved my problem immediately (allaying my mounting anxiety). And she was pleasant about it from start to finish. And I didn't even have to go through a whole series of phone menus. Fantastic! Thank you to CPAP.COM (and to Mary!).

Couldn't find a new cpap locally and landed at cpap.com.
They had what I needed in stock and Jennifer J was helpful and courteous while promptly getting my order taken care of.
Much appreciated. S. P.

Treonna was very helpful in our live chat. She was professional, efficient, succinct with rapid, complete responses. She answered all my questions and I felt good about making a purchase from the site.

I connected with CPAP.com thru the website Chat/Text.
Shelly responded right away in a very professional manner.
The newest Medium size N20 nose-cushion I received looks and fits more like a small and possibly got miss-marked.
After discussing my particular issue Shelly suggested sending me another to compare and try to get me the right solution.

Great to get Customer-Focused support from Shelly at CPAP.com

I had a battery question and they answered quickly with good info. Good luck w cpap. Com over the years. Better to buy direct from cpap.com and skip insurance hassle which is often more expensive anyway with high copays.

After using CPAP.com for years, and receiving nothing but excellent advice when needed, and ease of ordering and returns - why would you do business with anyone else? CPAP.com is just the best out there.
Camyatta B helped me last time, and she was fabulous!

I had the pleasure of speaking with Brandy today when ordering an AirMini Travel CPAP machine. I was concerned about traveling internationally with this unit since they have different voltages in the UK vs US. She assured me that the unit will work properly - all I need is a plug adapter which I already have. She answered all my other questions and gave me item numbers for me to search on their website so I could see exactly what I would be getting. Unfortunately she couldn't do anything about the high price of the unit but she did make it easy for me to get the prescription they require by contacting my doctor directly on my behalf. Other companies I called before this said they were out of stock. Brandy said they have stock and my unit will arrive in 3-5 days. Can't beat that! Thanks!

I got notified my name on the order did not match my prescription on file and could not be completed until it was corrected. It was an easy misunderstanding on my part. I spoke with Brandy in Customer service and it was a breeze to get everything to match. It did not delay my order at all. Thanks for making it easy.