CPAP.comReviews 1,469

Agnes assisted with getting me copies of my prescriptions. She was very polite and professional. Her service was exemplary.

I was trying to order some supplies but the website was giving me an error. I called their 800 number and spoke to Brandy T. She was very pleasant and helped place my order. She even applied the discount I had mentioned was offered online. Thank you for your assistance.

Taykor was kind and patient, she went the extra mile to help me select the right machine for my mom and walked me through the entire process. You are lucky to have her in your team, thank you again Taylor.

I have been waiting for order from another company for over 2 months. This company sending next day.

I purchaseed a cpap machine on 10 June 22 for $999 and it was shipped out on 13 June. It arrived to my office on 15 June and I opened it and put it into use on 21 June.The company sent me an email at 11am on 21 June that the unit was now on sale for $813. Today (22 June) I called and requested a credit as the item was $186 less than I paid and Brandy said that they only do that within 7 days. IT is within 7 days of delivery. The difference in price is significant and they should have given me a credit.
I later talked to Joy and she stated that the company extended their policy to 2 week price guarantee as several customers had called about it. AAA+++ service
I am a physician and have already referred 2 patients to cpap.com as they need to replace their recalled Phillips Dream machines. I guess I will have to refer to a competitor

I placed an order during the Memorial Day Sale and they needed my prescription, they held my order until I was able to get that from my doctor. Once I submitted the prescription I had an additional question and Daryl was very helpful in assisting me and getting the order completed for me.

I really hope supervisors read reviews. I even told Lacy to "take a pc of paper-put 5 Stars on it and take it
HOME" to show her family what a good job she did. She is a very beneficial to C-PAP.com.(P.S. I even looked up how to spell Beneficial so I wouldn't look like a KNUCKLEHEAD). Please Let Lacy know what a great job she did-----I've called 4 times about the water level going down in 5 hours and she was the only one to talk about the heated tube@ 86 and I should try it@ 79... I d hire lacy as a sales and Help REP.

Chad was helpful in getting information required to order a CPAP. Courteous, knowledgeable, and timely in response.

Chad was very helpful. He was very professional. He supplied me with all the information I needed unfortunately Phillips' restrictions prevented me making a purpose. I live in uk and there is no stock of fitlife masks in large and X-Large. Oh not to mention they are over twice the price over here.
Thank you.

Agnes was extremely helpful and friendly. She was able to modify my order and change the shipping method quickly and efficiently. Thanks!

Thanks to shelly who helped me through several changes to my order! Been a customer for many years and always find this company reliable and trustworthy...

The customer service rep, Shelly, was very helpful and friendly. She answered my initial question and assisted me with my account. Thank you!

I ordered the wrong type mask and cpap.com is refunding and I just need to order the correct one. Good service!

Great support by Daryl. He assisted in the changing of the order and providing the best advice in getting the order replaced and shipped.

Daryl helped me out relatively quick wait, smooth process, and he was super friendly. Definitely continuing to order from them.

Their customer service is so great! I ordered a cpap machine and they delivered it fast. Their return policy for my cpap mask was excellent. Daryl was so fast in processing it - five stars.