Korinne was very helpful in placing a first order with CPAP.com. Establishing an account and placing the order was explained well.
They helped me very quickly and they solved my problem in a fast and very prefesional way, it was very good to contact me through the chat
As so said: just excelent. Thank you, Chad. You were outstanding. Accurate, professional, fast and... just great!
Hi Luis,
We're glad to hear that Chad, provided you with the excellent service you deserve! Please let us know if there is anything else we can assist you with.
I had a problem with a refund, that I felt wasn't accurate. Heath made it right in a matter of minutes. Great job Heath!
Hey Geri, we're sorry about the initial problem with your refund, but very happy that Heath was able to get you taken care of! Please let us know if there is anything else we can assist you with.
Called to check on a backorder and with Brandy's exceptional customer service we changed to a different mask and headgear.
Hi Curran,
We're very sorry for the backorder, but thanks so much for sharing your experience with us, Please let us know if there is anything else we can assist you with.
Chad was terrific helping me figure out what I needed for operating my CPAP without electricity. Really appreciate it.
Hey Jennifer,
We're glad to hear that Chad managed to assist you. Please let us know if there is anything else we can assist you with.
Treonna is very helpful for processing my return of masks. She is wonderful!
My experience with CPAP.com is very positive, I highly recommend.
Hi Ben,
Thank you for sharing your shopping experience with us. Please let us know if there is anything else we can assist you with.
Agnes assisted me with an order issue, found an issue I hadn't noticed and helped me correct it quickly and easily. Fantastic service!
Hi Daniel,
That's awesome! Thanks for sharing your experience with us and we hope to hear from you again soon.
Chatted with Kayla. Very knowledgeable and explained everything step by step.
Courteous and informative. Excellent experience.
Hey Gerard,
That's wonderful! Thank you for letting us know that Shelly managed to provide you with the answers to your questions. Please let us know if there is anything else we can assist you with.
We are happy, verry good service, we speak in french and you take time to try to help us. And we do a good deal
Louise, so happy we were able to help. Let us know if we can be of any further assistance. Sleep well :)
Dasha was awesome and got me all the information I need quickly. She also got back with me with the information she had to find out.
Hi Drew, we're glad to hear Dasha, provided you with awesome service! Please let us know if there's anything else we can assist you with.
Kyria was able to find my previous order, recommend a new device and process my new order very quickly and courteously.
Hi Mike, we are glad that Kyria, provided you with quick and courteous service. Please let us know if there is anything else we can assist you with.
Refund was handled very quickly and professionally. Dasha was very polite and helpful. I greatly appreciate her assistance with my refund.
Hi Ellen, that's wonderful! Thank you for sharing your experience with us and we'll be sure to share your kind words with Dasha. Please let us know if there is anything else we can assist you with.
I dealt with Kayla over the phone. She was awesome. The process was quick and painless! Thanks Kayla!
Hi Matthew,
That's great! Thanks for sharing your experience with us and we hope to hear from you again soon.
I needed some new parts for my machine and Brandy made sure I got the correct parts for my machine. I wouldn't shop anywhere else.
Hey Sam, that is wonderful! Thank you for being a valued customer. We look forward to hearing from you again soon!
Kyria is the best. She is so helpful and patient. She was a tremendously helpful. Very friendly and a great personality. She is a DIAMOND.
Hey Clyde, thank you for taking time out to give us feedback on your experience with Kyria. We agree, she is a Diamond! Please let us know if there is anything else we can assist you with.
Kayla was very helpful and kindly solved the issues we had. We got all the support we needed and got all the answers in short.
Hi Anna,
That's awesome! Thanks for sharing your experience with us. We hope to hear from you again soon.
Was having trouble with signing into my account, Carol helped me navigate and order my CPAP cleaner.
Thank you Carol!
Hey Joseph, i'm certain Carol, would say you're most welcome! We are very sorry about the troubles you experienced with signing into your online account. Thank you for letting us know that Carol, was able to provide you with the great service you deserve! Please let us know if there is anything else we can assist you with.
Daryl was super helpful with my doubts. Really aprecciated :) I needed to change the address and it helped me a lot
Hi Sara,
Thanks for letting us know that you received the help you needed. Please let us know if there is anything else we can assist you with.
Latoya P helped me add a missing item to my order before it shipped. She made the transaction simple
Hello Peter, thank you for letting us know that Latoya, was able to provide you with great assistance. Please let us know if there is anything else we can assist you with.
Overview
CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi George,
Welcome to the CPAP.com Family! Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.