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    Crown Awards

Crown Awards

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Overview

Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.

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Positive reviews (last 12 months): 95.7%
Positive
67
Neutral
1
Negative
2
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Reviews (12,149)

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Thumbnail of user johns7046
California
2 reviews
1 helpful vote
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August 25th, 2020

I needed these awards done in a timely fashion. I saw this business on the internet so I decided to us them for this special occasion. I first spoke with someone on chat. I thought I had specified my order perfectly. I waited for over two weeks and nothing. So I called the first time. The person I spoke with assured me that the order would be done and sent out in a few days. Told me I would get a call from the artist. I waited, and waited, and waited and nothing. I called back and again, was told they were supposed to have contacted me with the artwork for my ok. I thought, well, must be hard with all that was going on, so I said I will email with a picture. You think they would get it right, right? Wrong, third call and was told they didn't have the order and could I please send them my artwork again. Another two calls and a month and a 1/2 later, I finally got the order. Wrong size. A $79.00 bill with a useless product. Very disappointed. I was able to find a shop in my local city and they got it right, the first time. I will be doing business with them again. As for these people, stay as far away as possible!. They don't care about customers as with the 5 calls it took and 3 emails and still got the order wrong. Really?

Tip for consumers:
Wasted my time, energy, and finances. Will never go back or recommend.

Products used:
None. In the picture, you see the medal that I was asking for was a lot larger but the sent me the wrong size. The did send me 6 useless small pieces that were of no use. I gave up after the 5th call.

Service
Value
Shipping
Returns
Quality

Date of experience: August 25, 2020

Thumbnail of user coachh4
Washington
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

Order came early and had everything I asked for was trophies were great medallions were past expectations

Date of experience: January 19, 2023

Thumbnail of user suef371
Texas
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Always easy and precise to order! Received looking so professional and the turn around time is fast!

Date of experience: February 22, 2023

Thumbnail of user joshm930
New Jersey
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

They have a great selection regardless of what you're looking for. The prices are great and my order arrived before the expected delivery date.

Date of experience: November 9, 2023

Thumbnail of user cynthiac2535
Michigan
2 reviews
0 helpful votes
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April 10th, 2023
Verified purchase

Your website is so easy to use. Very reasonably priced. Quality is just what I was looking for. Delivered so quickly and packed well.

Date of experience: April 10, 2023

Thumbnail of user valerier92
Texas
1 review
0 helpful votes
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November 9th, 2018

I ordered football rings for our 12U team. These rings look really nice and were delivered on time. The quality is as expected. Great shopping experience. I will definitely recommend to friends.

Date of experience: November 7, 2018

Thumbnail of user robins1673
Tennessee
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

Good quality and recieved quickly! The name plate was a little crookedly placed on the base but overall satisfied with order.

Date of experience: October 19, 2023

Thumbnail of user ashleym446
Colorado
1 review
0 helpful votes
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August 20th, 2019

I have used Crown Awards the past three years for our annual trivia trophy and the first time was in a time crunch. So fast, professional and great quality!

Date of experience: August 20, 2019

Thumbnail of user deborahe899
New York
1 review
0 helpful votes
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October 16th, 2022

The customer care reps were phenomenal! Held my first show and needed guidance. So helpful and was shown all my options. Thank you for keeping it simple for me!

Date of experience: October 15, 2022

Thumbnail of user falconm1
Florida
1 review
0 helpful votes
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February 11th, 2020

Quick and easy ordering arrived on time as it said it would nice products will refer to friends and family also will be using crown awards in the future

Date of experience: February 11, 2020

Thumbnail of user georges960
New Jersey
2 reviews
0 helpful votes
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January 14th, 2023
Verified purchase

From placing my custom order until arrival at my door was a mere 48 hours. Arrived well wrapped and just as good a quality as I had hoped for.

Date of experience: January 14, 2023

Thumbnail of user chrisp1443
Ohio
1 review
0 helpful votes
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August 19th, 2021

For the 2nd time, I paid expedited shipping and did not get my order in time. When I called customer service, they basically blamed FedEx and said it wasn't their fault! If you have plenty of time to receive an order, no worries they do great. If you need it in a timely manner or pay expedited shipping, I'm warning you, they will break hearts. We had an all star game and 3 point shot contest last night. Order was supposed to arrive between 10:30 and 1:00. Shame on me for waiting last minute but I figured if I paid 74.00 for expedited shipping I would get the awards on time as promised. Didn't happen. Again, if you order a month out, they do fine. I have lost all faith in them to expedite anything. We did a ton of business with Crown, that will go away. To see the kids reaction when you tell them their awards didn't come? I don't wish that on any youth sports operator. Buyer beware if you need anything in a week. This company simply can't execute consistently. Second time it's happened. Check out epic sports or hasty awards if you need it right away.

Tip for consumers:
If you need your awards quickly do not rely on crown.

Service
Value
Shipping
Returns
Quality

Date of experience: August 19, 2021

Thumbnail of user billh1272
Colorado
1 review
0 helpful votes
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July 21st, 2022

If you want very quick service and a quality product go to the Crown Awards web site. It is easy to navigate with clear instructions and a proof that will show you exactly what you are purchasing.

Products used:
award plaque

Service
Value
Shipping
Quality

Date of experience: July 21, 2022

Thumbnail of user rosep114
Pennsylvania
1 review
0 helpful votes
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December 4th, 2018

Awards are very easy to order online. They come quickly after ordering and are always of a nice quality. The company always follows up to make sure you are satisfied with their products.

Date of experience: December 4, 2018

Thumbnail of user ericc1418
Georgia
1 review
0 helpful votes
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October 15th, 2021

For all your trophy, awards and metal needs, give Crown Awards a try. They took great care in packaging my order as well. Website was very user friendly and helpful in my choice.

Service
Value
Shipping
Quality

Date of experience: October 14, 2021

Thumbnail of user keffusw
Texas
1 review
0 helpful votes
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March 19th, 2019

I am so pleased with the delivery and the caring in tbe shipping details. Thank you so much for showing me how its suppose to be done. Uitter gained a customer for life.

Date of experience: March 18, 2019

Thumbnail of user davidt3274
Vermont
1 review
0 helpful votes
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November 17th, 2022

The best experience i ever had with a company, from all the help they gave me to the speedy delivery, they should be very proud of themselves 5 star company all the way thanks again.

Date of experience: November 17, 2022

Thumbnail of user kimw518
Canada
1 review
0 helpful votes
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March 15th, 2020

Came on time and it's better then expected. The boyfriend and I buy each other trophies every year depending on who wins the weekly pick em at the end of the season. This was his 1st trophy, I have 3

Date of experience: March 14, 2020

Thumbnail of user debbiem1870
New Hampshire
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I had a great experience dealing with this company. My order came quick and it's just what I wanted. The medals look great!

Date of experience: October 22, 2023

Thumbnail of user erich2222
Ohio
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

This site was very helpful and informative to use,for getting trophies for my team. I will use this again plus recommend to others..

Date of experience: February 25, 2023

Thumbnail of user amandam480
California
1 review
0 helpful votes
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July 3rd, 2019

It's was sooo last minute for when I ordered the trophy, I was on pins and needles. But Crowns came through actually a day early! I will definitely be order again soon! You have a new customer

Date of experience: July 2, 2019

Thumbnail of user katilynp1
Maine
1 review
0 helpful votes
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November 14th, 2021

10/10 would recommend. This order arrived the next DAY! The awards are great quality and a very reasonable price. I would without a doubt purchase from here again.

Products used:
Awards

Service
Value
Shipping
Quality

Date of experience: November 13, 2021

Thumbnail of user stevek1683
Michigan
1 review
0 helpful votes
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July 10th, 2023

Poor quality was plastic and paid top money. Also was not sent what I ordered. This company lied to me and would not make good on there service.

Tip for consumers:
Yes . I would never run my business like this. Contacting and attorney and the BBB . They were very dishonest and wanted more money This is the worse company I have dealt with in 40 years. Advice go somewhere else

Products used:
Didn't end up using any the frame i paid 90 for was plastice what a disgrace- They lied to me on the phone saying i would love it high quality top of the line . wow are you kidding me now. Customer service very poor giving me a runn around have party in a weeks thank for putting more stress and ruining the things

Service
Value
Shipping
Returns
Quality

Date of experience: July 10, 2023

Thumbnail of user audreyf42
Indiana
1 review
0 helpful votes
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December 19th, 2018

My 6 year old and 14 years old sons wanted to give their boxing coach something he would remember. Needless to say... the coach was touched! The trophy was a hit!

Date of experience: December 19, 2018

Thumbnail of user clarindal1
New Jersey
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Crown Awards is a very good store! They provided me a great service, fully understand my requests, and provided me with the best help they can. I highly recommend this store!

Date of experience: September 30, 2022

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