Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.
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I was very happy with my order. After I placed order, had to add 2 more medals. The CSR was quick to answer email, add to my order, invoice me so it could get paid. Both orders arrived at same time. I got my order within 5 days (that included them making it & shipping)
Date of experience: April 27, 2018
The shopping experience was great. We purchased the medals from here because of the $100+ free shipping only to find out that when actually placing the order the medals did not qualify. We were disappointed in this. Had we know that ahead of time we would have probably ordered from somewhere else but with the time frame of need we had to go ahead with the order.
Date of experience: April 10, 2018
My award shipment was delayed by a UPS error. The customer service department worked with me to ensure that I received my awards on the day of my event by cancelling the ground shipping and reshipping by air. Even though the awards didn't make it by the time my event was completed, I am still very satisfied with the way the situation was handled. I will not hesitate to order from Crown Awards again in the future.
Date of experience: December 4, 2017
I'm not one of those people that likes to shop online because I usually don't have time, but this experience was brief and simple and the product made it look like it took time and was a lot of trouble. But I assure you it was not difficult at all. I will continue to order from CrownAwards for all my trophy needs.
Date of experience: August 24, 2018
I have been buying medals for our programs at work for the past year and a half and you guys have been amazing! Everything has been on time if not early and nothing wrong with our order. Thank you so much for doing a great job!
Date of experience: April 13, 2017
My experience with Crown Awards was great I needed to get a trophy for my 6 year old son who I knew was going to be disappointed if you didn't get one. I ordered it on Tuesday night and expected delivery was Friday but I received it Thursday. Great job it's well appreciated
Date of experience: June 15, 2018
Every year we order from Crown Awards and the quality of medals and trophies is excellent. I ordered medals and I love that I can pick which ribbon goes on the medal.
I received the order and I picked a shiny silver medal and its ok but have gotten better items in the past. My players will be happy. Love the year ribbon.
Date of experience: June 14, 2018
I've shopped from you guys the past 6-years and I love your trophies and medallions and fantasy football rings for my league. The only thing is I wish I didn't have to pay so much in shipping, but it's okay! I love your products and I've used you guys each year for my fantasy football league. Thanks so much!
Date of experience: August 3, 2017
I found all the designs of trophies I was looking for and I like the fact that I could customize what I wanted on the trophies. I like how your site is set up. It is easy to navigate through different items and you have a large selection to choose from. Prices are also very economical.
Date of experience: June 30, 2017
I was very pleased with the online ease of ordering, the contact I had with the customer service team (called more than once). The product that I ordered was the ceramic mug and was of very good quality. The turnaround time was excellent, no delay whatsoever. All of the items shipped were well protected and there was no breakage. I would definitely recommend Crown Awards and will use them again!
Date of experience: September 8, 2017
Prior to placing my order online, I contacted customer service. I had questions about ordering and about items I was interested in purchasing. The customer service representative that assisted me was very courteous, professional and knowledgeable on the items of interest. I was emailed info and a quote that made my final purchase online a pleasant experience. Thank you!
Date of experience: February 17, 2018
I have always been beyond happy with my orders from CrownAwards.com! I like being able to place my order and receive the products very quickly, and without errors! The quality of the products I have ordered has always been exceptional, even on their all plastic trophy's, which I have seen in very poor quality from other company's in the past! My only complaint it the cost of shipping if you want to upgrade from ground shipping! I understand it costs extra for the convenience of same-day production and shipping, as well as the convenience of receiving products next day! However, when I order an item that costs $6 and pay an extra $28 just for shipping, it makes me start to wonder if driving across town would have been worth it in comparison. That said, I would still recommend CrownAwards.com to anyone and everyone who is in the market for any of the products they carry! Overall, I am a very happy, return customer and I will use CrownAwards.com again in the future! Thank you!
Date of experience: December 16, 2017
It was simple to order online and Crown Awards is quick to send the order. I am very pleased with the trophies I ordered for our school spelling bee.
Date of experience: February 4, 2019
This is second year that I ordered from CrownAwards. They have great products that the kids really like. The medals were durable and sturdy; they wore them for our awards night activities and nothing broke (which happened with other medals in the past.)
I waited for our season to be over before ordering due to the nature of my awards and I was pleased to find out via on screen chat that the engraving I wanted wouldn't slow the delivery. I ordered my items on a Thursday and had them by the following Tuesday. Everything was perfect.
I'll continue to use CrownAwards in the future.
Date of experience: June 29, 2017
WOW! My 1st visit to Crowne Awards... I would definitely recommend this company and would revisit the next time I needed trophies/plaques. Unbelievable turnaround time for engraved items, great quality and reasonably priced. Thank You Crowne Awards for a Great experience!
Date of experience: October 11, 2017
Live chat was helpful but product mailed to me was a different color than I chose, plus the diamond was just clear plastic and did not look at all like a diamond in any way and not like the picture online.
Date of experience: December 30, 2017
Great customer service - Great products and pricing. Shipping charges were kinda high. Received my order. Out of the 5 trophies I ordered - one had a tail on the horse broke and two had the plaques put on upside down. Contacted cx service and they are sending out two new plaques and a new horse which I have to install. The quality inspector obviously didn't do their job. So glad I didn't wait until the banquet to unwrap the trophies.
Date of experience: March 16, 2018
Your website is not as easy to manuver than other websites. My opinion is that an upgrade by your webmaster may consider a look at Amazon.com, for simplicity and fluid travel, through the ordering process. Be assured, even tith the hurdles a consumer needs to traverse; I like your products, and have a group purchase forthcoming.
Thank you for your attention!
Date of experience: August 21, 2019
Easy to navigate and customize order. Placed my order around 4pm and they arrived the next day. I was shocked to say the least. I reviewed all trophies and everything looks great. My little guys will be excited to get their trophies at the end of the year.
Date of experience: October 3, 2017
Te medals looked even better than the picture on a website; high quality on details. The shipment arrived right on time. Definitely will use again.
Date of experience: December 22, 2018
Great price, great service, quick turn around and professional product. Was very happy when we ordered last year, so we used them again this year
Date of experience: January 10, 2019
I was kind of leary of ordering trophies on line but they are great. I ordered them for a soccer team and they were thrilled!
Date of experience: November 9, 2018
I love the look of these little trophies and the cost is reasonable. I can buy one personalized for each one of my volleyball players. I hope they look as good when they arrive.
They looked fantastic when I received them and can't wait to hand them out at our volleyball dinner.
Date of experience: December 15, 2018
Quality is as I expected and the turn around time was so fast! Thank you so much for the great quality at an amazing price!
Date of experience: March 23, 2019
I originally thought I had ordered 2 girl trophies and 11 boy trophies. Turned out to be all boy trophies, but it's baseball, so it'll work. I was very pleased with the quick turn around. The trophies look great and the name plates are great too! Very pleased! Thank you!
Date of experience: June 21, 2018
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