Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.
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Overall, I think the experience was good. I found what I was looking for and the website was easy to navigate. The items purchased were pretty good. I only wish that the plates that go with the medals were a little bigger. The medals themselves were 3" in diameter, but the plates were 1.72". There wasn't enough space to put the names of some of the kids. That was my biggest complaint.
Date of experience: March 9, 2023
When I called customer service to get the lowdown on Canadian shipping and customs fees, it was clear that Crown awards was a different kind of trophy company. Seamless online order experience and outstanding product arrived with beautiful engraving, I could not be more pleased. Every item without exception, from 3 kinds of medals to 6 different trophies (including glow-in-the-dark and engraved crystal) surpassed my expectations. Thank you, Crown!
Date of experience: January 23, 2020
Have only great things to say about our order with Crown. Turn around is so fast and even if I miss the email for confirmation of a product order, they call my mobile number to follow up. Awards look fantastic.
Tip for consumers:
Chat or call to get any questions answered on the spot!
Products used:
Light up acrylic award
Date of experience: February 5, 2020
Thank you. They arrived exactly when you said they would all bubble wrapped and in perfect condition!
Our boys are going to love their trophies and medals. We will definitely be using Crown again.
Can't add a picture yet. Our banquet is 2 weeks out.
Date of experience: October 1, 2019
I was literally in tears when my package arrived. It brought so many wonderful memories back that's priceless. Quality work overall satisfied. The price was reasonable and definitely well worth it! 5 Stars
Tip for consumers:
There’s absolutely to make any changes please go over your details before you hit submit. Whatever is on your order that’s how it will come. They didn’t even attempt to resolve my issue at all. I was lied to and everything regarding request to production they never tried to reach out to them after that payment cleared
Products used:
Trophies
Date of experience: June 14, 2021
I got a single label for my office. It is exactly as pictured, reasonably priced, and I received it punctually. The website was simple to navigate and showed me the end result immediately.
My next order of this type will be with Crown Awards.
Date of experience: September 5, 2021
I love how this trophy turned out as it's used with strong material and looks great! The only issue I had was the trophy appeared to have a chip on the top of it. Sounds like Crown Awards is going to take care of this for me, so I still believe they deserve 5 stars.
Date of experience: February 13, 2020
This company made ordering trophies for a large team so simple for me. They are really affordable and the shipping time was great. They seriously exceeded my expectations! The trophies came about 4 days before the estimated delivery which helped me out even more. You guys will continue to have my business! THANK YOU!
Tip for consumers:
If you want the best price possible for a large amount of trophies, this is the place for you! Shipping was amazing!!!
Products used:
Trophies
Date of experience: May 26, 2022
They did a good job on the trophies plus shipping was really fast too i got the package before the expected delivery date. Thank you looking forward to make another order soon. The picture i add it has other trophies that i have already for different categories but all the ones i order from crown awards are in the front
Date of experience: November 2, 2022
I called to place my order and was clear on my needs. No dome - engraved back medals. I signed off on the proof. I recevied an invoice for domed (even before I got item) I called to correct - and no one returned my call for quite some time (I called at 6 pm got a call back the next day at 3 pm) - the wrong order arrived - dome - and stickers to attatch No engraving. The woman I spoke to was not helpful and kept implying it was my fault
Date of experience: April 25, 2023
Ordering was a breeze! I was very impressed how fast the order processing/shipping/delivery took - received my order the next day! Now, that is exceptional customer service! Trophies are great and are perfect for our contest! I will definitely order from here again and refer others to as well.
Thank you!
Date of experience: January 17, 2020
The awards were great as they always have been when I've placed orders. What baffled me was that although my order was virtually the same as last year's, the shipping costs went from $29.99 to $94.99. I understand that pricing for everything has gone up due to the economy, but triple the cost?
Products used:
Medals, trophies, ribbons
Date of experience: September 15, 2022
The awards I purchased were perfect! I particularly loved the 24 Hour turnaround option. I ordered 5 awards with different engravings on each on Monday and they were at my door Tuesday afternoon! Thank you for the quick turnaround to make our office event extra special this year! Great Job!
Date of experience: December 14, 2018
I have used Crown for my runs for 10+ years and they never disappoint. Weird packaging this year though. Each medal was packaged in a protective plastic bag. I thought how wonderful. A great way to protect each medal…until I realized that each bag was pierced by the medal ribbon. So you have to ruin the bag to put the sticker label on the back! What a nightmare. Nice in theory but poor in execution. Otherwise, I love Crown. They are fast, high quality and quick!
Products used:
Medals
Date of experience: August 21, 2021
I use Crown Awards for all of our department awards. We've ordered well over a dozen and they have always been beautifully done, easy to order and proof, exceptional quality and shipped quickly.
The on-line order process is a breeze and allows just enough flexibility to create a unique award to celebrate accomplishments.
Tip for consumers:
You will be highly satisfied
Products used:
Awards
Date of experience: December 31, 2022
Crown Awards is my go to supplier for custom team service awards. Their website makes it super easy to order custom awards. Their quality control and communication are terrific, so I am confident that I'll get what I ordered correct the first time.
Date of experience: September 13, 2019
I placed an order which was due to be delivered the day before my daughters team celebration. The order did not arrive so I placed a call to crown awards and spoke with Myra at *******700 ext 513 who advised me they would open a claim. Since they do not require signatures for deliveries, FedEx denied the claim. When I called back to crown awards and again spoke with Myra, I was offered an in store credit or another order of trophies even though I had stated several times that the order had been replaced by a local trophy store. I was then told there was nothing else that could be done. After making several phone calls between FedEx and crown awards, I was placed on an extended hold by Myra. When she returned a few minutes later, Myra advised they will reopen the claim and provide me with a refund within 7-10 business days. I will NEVER order from here again!
Tip for consumers:
Select regular mail delivery versus FedEx
Products used:
I didn’t get them so I did not get a chance to see the finished product
Date of experience: November 2, 2022
The website is very inclusive and user friendly. The chat is immediate, courteous and helpful. The products are of excellent quality. Orders are filled immediately - often too fast to cancel! Delivery is very fast - I ordered on a Sat. Evening, and received the item on Tues morning! (I live in NY which helped.) The selections are endless - they aim to please. It's my only go-to place for these products. Crown gets the crown for their products, work ethic and business!
Tip for consumers:
Yes, one stop shop here!
Products used:
Personalized award.
Date of experience: October 19, 2022
Don't waste your money they're stealing your money never ship the order.Payed $20 to receive it in 3 day never arrived never heard from them back. Only thing is an automatic email they send
Date of experience: March 12, 2023
I'm hosting a Daddy-Daughter dance (Sports Edition) and needed something cute for a takeaway for the girls and thought of 1st place medals, because they're 1st place in their dad's heart. Crown Awards has pocket friendly medals that arrived the day after I ordered them. They are everything I wanted. Beautiful and bright, just what I needed. Thank you Crown Awards!
Date of experience: November 14, 2019
I ordered 2 different Trophies, they were both just as expected. Very easy to order and was delivered on time. Had no problems with anything. Would recommend this company to everyone. Will order again form Crown Awards.
Date of experience: January 15, 2020
I've been your customer for many years through a few different organizations and many projects. Not once have I been disappointed. Your service levels, pricing and turn-around times are exemplary. No one else even comes close. Keep up the great work!
Liz Kelly
Corporate Director of Training, Safety, IT, and Events:-)
Products used:
11" VALENCE CRYSTAL - GLBLVA11
JADE SHRINE CRYSTAL AWARD - GLJSH11
Date of experience: March 1, 2019
PERFECT! I ordered it from your very user-friendly website. It arrived in an amazingly short period of time (2 days!) and looked exactly as it had been described to be. Thank you.
Date of experience: January 26, 2023
As an athletic director, I order many trophies a year for various things. I have ordered with Crown Trophy many times and not had one single problem. The online design process coupled with the speedy delivery options fit my needs perfectly. I would highly recommend them to anyone!
Date of experience: February 9, 2019
Crown is great when everything works within normal parameters. As soon as you require any staff within the complex to do anything, or provide advice on anything other than their specific job parameters they shut down in fear! I found the staff so restricted by Crown rules that I felt bad for them. Staff are just restricted drones in a huge organization. Never again. Go else ware for quality service at better value!
Date of experience: November 2, 2022
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