Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.
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I needed these awards done in a timely fashion. I saw this business on the internet so I decided to us them for this special occasion. I first spoke with someone on chat. I thought I had specified my order perfectly. I waited for over two weeks and nothing. So I called the first time. The person I spoke with assured me that the order would be done and sent out in a few days. Told me I would get a call from the artist. I waited, and waited, and waited and nothing. I called back and again, was told they were supposed to have contacted me with the artwork for my ok. I thought, well, must be hard with all that was going on, so I said I will email with a picture. You think they would get it right, right? Wrong, third call and was told they didn't have the order and could I please send them my artwork again. Another two calls and a month and a 1/2 later, I finally got the order. Wrong size. A $79.00 bill with a useless product. Very disappointed. I was able to find a shop in my local city and they got it right, the first time. I will be doing business with them again. As for these people, stay as far away as possible!. They don't care about customers as with the 5 calls it took and 3 emails and still got the order wrong. Really?
Tip for consumers:
Wasted my time, energy, and finances. Will never go back or recommend.
Products used:
None. In the picture, you see the medal that I was asking for was a lot larger but the sent me the wrong size. The did send me 6 useless small pieces that were of no use. I gave up after the 5th call.
Date of experience: August 25, 2020
Always easy and precise to order! Received looking so professional and the turn around time is fast!
Date of experience: February 22, 2023
They have a great selection regardless of what you're looking for. The prices are great and my order arrived before the expected delivery date.
Date of experience: November 9, 2023
Your website is so easy to use. Very reasonably priced. Quality is just what I was looking for. Delivered so quickly and packed well.
Date of experience: April 10, 2023
I ordered football rings for our 12U team. These rings look really nice and were delivered on time. The quality is as expected. Great shopping experience. I will definitely recommend to friends.
Date of experience: November 7, 2018
Good quality and recieved quickly! The name plate was a little crookedly placed on the base but overall satisfied with order.
Date of experience: October 19, 2023
I have used Crown Awards the past three years for our annual trivia trophy and the first time was in a time crunch. So fast, professional and great quality!
Date of experience: August 20, 2019
The customer care reps were phenomenal! Held my first show and needed guidance. So helpful and was shown all my options. Thank you for keeping it simple for me!
Date of experience: October 15, 2022
Quick and easy ordering arrived on time as it said it would nice products will refer to friends and family also will be using crown awards in the future
Date of experience: February 11, 2020
From placing my custom order until arrival at my door was a mere 48 hours. Arrived well wrapped and just as good a quality as I had hoped for.
Date of experience: January 14, 2023
For the 2nd time, I paid expedited shipping and did not get my order in time. When I called customer service, they basically blamed FedEx and said it wasn't their fault! If you have plenty of time to receive an order, no worries they do great. If you need it in a timely manner or pay expedited shipping, I'm warning you, they will break hearts. We had an all star game and 3 point shot contest last night. Order was supposed to arrive between 10:30 and 1:00. Shame on me for waiting last minute but I figured if I paid 74.00 for expedited shipping I would get the awards on time as promised. Didn't happen. Again, if you order a month out, they do fine. I have lost all faith in them to expedite anything. We did a ton of business with Crown, that will go away. To see the kids reaction when you tell them their awards didn't come? I don't wish that on any youth sports operator. Buyer beware if you need anything in a week. This company simply can't execute consistently. Second time it's happened. Check out epic sports or hasty awards if you need it right away.
Tip for consumers:
If you need your awards quickly do not rely on crown.
Date of experience: August 19, 2021
If you want very quick service and a quality product go to the Crown Awards web site. It is easy to navigate with clear instructions and a proof that will show you exactly what you are purchasing.
Products used:
award plaque
Date of experience: July 21, 2022
Awards are very easy to order online. They come quickly after ordering and are always of a nice quality. The company always follows up to make sure you are satisfied with their products.
Date of experience: December 4, 2018
For all your trophy, awards and metal needs, give Crown Awards a try. They took great care in packaging my order as well. Website was very user friendly and helpful in my choice.
Date of experience: October 14, 2021
I am so pleased with the delivery and the caring in tbe shipping details. Thank you so much for showing me how its suppose to be done. Uitter gained a customer for life.
Date of experience: March 18, 2019
The best experience i ever had with a company, from all the help they gave me to the speedy delivery, they should be very proud of themselves 5 star company all the way thanks again.
Date of experience: November 17, 2022
Came on time and it's better then expected. The boyfriend and I buy each other trophies every year depending on who wins the weekly pick em at the end of the season. This was his 1st trophy, I have 3
Date of experience: March 14, 2020
I had a great experience dealing with this company. My order came quick and it's just what I wanted. The medals look great!
Date of experience: October 22, 2023
This site was very helpful and informative to use,for getting trophies for my team. I will use this again plus recommend to others..
Date of experience: February 25, 2023
10/10 would recommend. This order arrived the next DAY! The awards are great quality and a very reasonable price. I would without a doubt purchase from here again.
Products used:
Awards
Date of experience: November 13, 2021
Poor quality was plastic and paid top money. Also was not sent what I ordered. This company lied to me and would not make good on there service.
Tip for consumers:
Yes . I would never run my business like this. Contacting and attorney and the BBB . They were very dishonest and wanted more money This is the worse company I have dealt with in 40 years. Advice go somewhere else
Products used:
Didn't end up using any the frame i paid 90 for was plastice what a disgrace- They lied to me on the phone saying i would love it high quality top of the line . wow are you kidding me now. Customer service very poor giving me a runn around have party in a weeks thank for putting more stress and ruining the things
Date of experience: July 10, 2023
My 6 year old and 14 years old sons wanted to give their boxing coach something he would remember. Needless to say... the coach was touched! The trophy was a hit!
Date of experience: December 19, 2018
Crown Awards is a very good store! They provided me a great service, fully understand my requests, and provided me with the best help they can. I highly recommend this store!
Date of experience: September 30, 2022
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